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Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

5.0
869 Reviews

5201 E. Independence Blvd

Charlotte, NC

28212

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Showing 869 reviews

April 29, 2014

Very Professional WITHOUT High Pressure Sales After visiting other dealers in the area where I was attacked by the sales force and almost held hostage everytime I tried to leave, it was a breath o More

by slimmyxp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Wetzel
Jul 03, 2019 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Slimmyxp, we're happy to hear you had such a positive experience with our team!

April 29, 2014

Excellent dealership, easy process, no questions unanswered I highly recommend Hendrick Mercedes Benz for the quality of service they offer and the effectiveness of the sales teams. I felt they did everything More

by LindsayLong9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dick Hoppe, and Efrem
Jul 03, 2019 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

We appreciate your positive review about your recent experience with us!

April 29, 2014

Exellent Customer Service I am writing to extend my complete satisfaction. Throughout the entire process Gantt was professional, conscientious, and motivated. I always felt as More

by leslie19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gantt Howell
Jul 03, 2019 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Leslie19, thank you so much for your high rating!

April 28, 2014

Great experience I purchased my first car from Hendricks in Charlotte and was so pleased with the way I was treated by the entire staff and Efrem Lambert that it was a More

by Kygirl1956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Efrem Lambert
Jul 03, 2019 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Kygirl1956, reviews like this give us motivation and help us ensure we provide high-quality care.

April 28, 2014

Outstanding Service I had an excellent experience with Efrem. He was very professional and provided a car with all the features I requested and everything went smoothly. More

by klarissa93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Efrem Lambert and Jerry Biggers
April 28, 2014

Lee McDermott The sales person did an outstanding job of helping us find a quality car that met all of our needs. Very professional and pleasant to work with. More

by baucomjd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee McDermott
April 28, 2014

Efram Lambert is the best Sales Associate ever dealt with Efram Lambert is the best sales associate that we have ever dealt with in fifty years of buying automobiles. We have purchased two Mercedes from Efra More

by mpasquale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Efram Lambert
April 28, 2014

Efrem Lambert is the Best! I am so happy that I was put in touch with sales consultant Efrem Lambert at Hendrick Motors of Charlotte! Efrem was kind, thorough, and really took More

by juliemcgee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Efrem Lambert
Jul 18, 2019 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hello Mpasquale, we appreciate you taking the time to leave us this feedback.

April 28, 2014

Hendricks Mercedes Independence I am very pleased at the quality service I received from Hendricks Independence Mercedes preowned personnel. I got the car and the financing I had h More

by annealston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
lee mc dermott
Jul 03, 2019 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Annealston, we're happy to hear you had such a positive experience with our team!

April 28, 2014

Lee McDermott Lee worked closely with us from day one satisfying our particular requirements to replace our 2006 ML. He provided very detailed documents and techni More

by ggcarinci
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee McDermott, Gantt Howell
Jul 18, 2019 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

We appreciate your positive review about your recent experience with us!

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