Hendrick Motors of Charlotte - Mercedes-Benz

Excellent Service As a first time car buyer, I was extremely pleased with Efrem Lambert. I would highly recommend him to anyone interested in buying a car! As a first time car buyer, I was extremely pleased with Efrem Lambert. I would highly recommend him to anyone interested in buying a car! More

I bought 3 cars from Efrem! Efrem has sold me my last 3 cars. I will continue to go to him for any future cars. He has never been pushy and always seemed more like a friend and w Efrem has sold me my last 3 cars. I will continue to go to him for any future cars. He has never been pushy and always seemed more like a friend and was concern at making sure I left happy. Hendrick Motorsports of Charlotte and Efrem are an awesome team and a good group of people. I recommend them anytime someone says they are looking for a car. More

Very Professional WITHOUT High Pressure Sales After visiting other dealers in the area where I was attacked by the sales force and almost held hostage everytime I tried to leave, it was a breath o After visiting other dealers in the area where I was attacked by the sales force and almost held hostage everytime I tried to leave, it was a breath of fresh air to walk into Hendricks Motors of Charlotte. They were very professional and friendly. I never felt pressured at anytime. Because I have only owned the car for a week, I cannot speak about support after the sale, but the car is running great, so far, and it appears to be exactly as advertised. I was very pleased with the sales transaction and will provide additional feedback after owning the vehicle over an extended period of time. Jim Francisco York, SC More

Excellent dealership, easy process, no questions unanswered I highly recommend Hendrick Mercedes Benz for the quality of service they offer and the effectiveness of the sales teams. I felt they did everything I highly recommend Hendrick Mercedes Benz for the quality of service they offer and the effectiveness of the sales teams. I felt they did everything they could to help me be comfortable with my new vehicle and to help me reach a number that worked for me. I never felt as if I was being pressed or rushed through my purchase process. I feel confident that my sales advisor and service guys are working for the best outcomes in all matters regarding my new Benz. More

Exellent Customer Service I am writing to extend my complete satisfaction. Throughout the entire process Gantt was professional, conscientious, and motivated. I always felt as I am writing to extend my complete satisfaction. Throughout the entire process Gantt was professional, conscientious, and motivated. I always felt as though I was his only customer. He continues to go over and beyond, that's why I have purchased four cars from him. I would be delighted to answer any specific questions regarding Gantt's performance. I always have a pleasant experience working with him and will continue to work with him in the future! I have referred several customers and will continue to spread the word. More

Great experience I purchased my first car from Hendricks in Charlotte and was so pleased with the way I was treated by the entire staff and Efrem Lambert that it was a I purchased my first car from Hendricks in Charlotte and was so pleased with the way I was treated by the entire staff and Efrem Lambert that it was a No Brainer when I wanted to buy another that I would come back. From the first contact to the final signature, you are made to feel special. More

Efrem Lambert is the Best! I am so happy that I was put in touch with sales consultant Efrem Lambert at Hendrick Motors of Charlotte! Efrem was kind, thorough, and really took I am so happy that I was put in touch with sales consultant Efrem Lambert at Hendrick Motors of Charlotte! Efrem was kind, thorough, and really took the time to ensure I was making the right purchase decision. Every interaction with Efrem and his entire team at Hendrick Motors was fantastic - the best! Highly recommend. More