Hendrick Motors of Charlotte - Mercedes-Benz

Blown Away Hendrick Benz has made a client for life. Jaymar was awesome! He went over and beyond to ensure I got everything I wanted! A+++ Guy Hendrick Benz has made a client for life. Jaymar was awesome! He went over and beyond to ensure I got everything I wanted! A+++ Guy More

Exceptional service! I recently purchased a GLK 350 at Hendrick Motors in Charlotte, NC. I must say, the entire process was seamless! Literally, from the moment I entere I recently purchased a GLK 350 at Hendrick Motors in Charlotte, NC. I must say, the entire process was seamless! Literally, from the moment I entered the dealership until I drove away in my new car, the service I received was exceptional! I was immediately greeted and then introduced to Sean Taffe, my account representative. Sean was extremely knowledgable and friendly throughout the entire transaction. He went on the test drive with me and explained many features of the SUV and answered my many questions about the vehicle. When we returned to the dealership, Sean continued to answer my questions and provided additional information. At no point in the process did I feel "pressured" by him, which was a pleasant change from my experience in other dealerships. Not only was he knowlegable, he was genuinely a warm and kind person, which really gave me the comfort I needed to move forward with the purchase. In addition, he even drove my brother back to his car, so my brother could take my eight year old son home! He went over and beyond for me, and for that, I'm grateful! Sean took the time to follow-up with me several times after the purchase to make sure that I was completely satisfied. I would highly recommend Sean Taffe and Hendrick Motors of Charlotte to all of my friends and family. Class act!! More

Mercedes Benz purchase Everything went great with the purchase of our Mercedes Benz. Lee McDermott is very nice. We enjoyed the free snacks and nice waiting area. We will Everything went great with the purchase of our Mercedes Benz. Lee McDermott is very nice. We enjoyed the free snacks and nice waiting area. We will definitely recommend this dealership to our friends and family. More

A delighted customer. Shea White was great to work with, he was informed, pleasant and helped me make an informed decision on which car best fit my needs. He has been avail Shea White was great to work with, he was informed, pleasant and helped me make an informed decision on which car best fit my needs. He has been available for follow up questions and has contacted me to see if I needed anything after my purchase. More

My experience buying my Mercedes-Benz I did a web search on Mercedes-Benz website; I wanted a black 2011 C300. The website directed me to Hendrick’s dealership and they had the vehicle I w I did a web search on Mercedes-Benz website; I wanted a black 2011 C300. The website directed me to Hendrick’s dealership and they had the vehicle I wanted. I made one call and the team at Hendricks went to work. I started the process on Monday, and by Friday my vehicle was delivered to my home, 244 miles away. I'm very happy with my car buying experience. More

The Dream Machine I decided to try an alternative strategy when I bought my Dream Machine.. a 2005 Mercedes Benz ML. I had tried a different (not Mercedes dealership ) I decided to try an alternative strategy when I bought my Dream Machine.. a 2005 Mercedes Benz ML. I had tried a different (not Mercedes dealership ) with remarkably irritating results. In some of the small lots I tried I knew more about the car than they did. Thus I went to Hendrick Mercedes Benz of Charlotte, to the used car department. I met Lee McDermott and described my wants and needs for my purchase. He was attentive and remarkably respectful to a senior woman who was buying her dream car. He told me he would find what I wanted and did within 6 weeks. the car is truly my dream machine at the right condition, right price and a great value. thank you for helping me achieve one of my bucket list dreams. I really did not think it would happen. Dreams do come true! More

Dwayne Weedon I have purchase two vehicles from Hedrick Mercedes and both experiences have been excellent. Sean Taffe is simply outstanding and represents the Merce I have purchase two vehicles from Hedrick Mercedes and both experiences have been excellent. Sean Taffe is simply outstanding and represents the Mercedes brand in the highest professional manner. His attention to detail and follow-up is best in class. I will be buying another Mercedes in another 18 months or so. I will purchase from Hedrick if Sean is there. More

Thank you Miles! I could not be happier with the car I was able to lease with the help and expertise of Miles Matthews. This was my first car, and Miles put me at ease I could not be happier with the car I was able to lease with the help and expertise of Miles Matthews. This was my first car, and Miles put me at ease with his friendliness and willingness to find me something that worked for me. I truly felt like he was looking out for my best interests. I was able to leave with my dream car - something I didn't think would ever be possible. More

Great Job Hendrick Motors I wanted to let you know how Miles Matthews, Client Advisor in Charlotte Mercedes, changed the way I thought I felt about cars salesmen. It was a won I wanted to let you know how Miles Matthews, Client Advisor in Charlotte Mercedes, changed the way I thought I felt about cars salesmen. It was a wonderful experience, as he could not have been more courteous, knowledgeable, helpful and communicative. More