Hendrick Motors of Charlotte - Mercedes-Benz

Itzik Benisti I have never had a better car buying experience! Itzik Benisti and the people at Hendrick gave superior customer service. They were very informati I have never had a better car buying experience! Itzik Benisti and the people at Hendrick gave superior customer service. They were very informative and answered all my questions. Not once was I made to feel like an aggravating female with too many questions, but Itzik made certain I was well informed about the entire buying experience. More

Amazing car experience I have personally purchased 3 vehicles from Eric in the last 6 months. He is an amazing salesperson. He went above and beyond before, during and after I have personally purchased 3 vehicles from Eric in the last 6 months. He is an amazing salesperson. He went above and beyond before, during and after the sale is completed to ensure I was completely satisfied with my purchase and comfortable with the features of my vehicle. I would recommend anyone looking for a Mercedes to go to Hendrick Mercedes on Independence and personally ask for Eric Duval. I guarantee you not be disappointed. More

Itzik Rocks I was in the market for a newer E-class and ventured to Hendrick Mercedes. Itzik was very pleasant to work with. He took the time to understand what I I was in the market for a newer E-class and ventured to Hendrick Mercedes. Itzik was very pleasant to work with. He took the time to understand what I wanted and worked diligently to help reach my car buying goals. By far this was the most seamless vehicle purchase ever. Surly Hendrick has a great team. However, Itzik is the best! More

Best experience I went in trying to decide if I really wanted to purchase a new car. When Itzik came out and met me, he was very professional and friendly, He made me I went in trying to decide if I really wanted to purchase a new car. When Itzik came out and met me, he was very professional and friendly, He made me feel at ease and was not pushy. he was very knowledgeable about the car and was very patience while I was trying to make my decision. It truly was a great car buying experience and I highly recommend Hendrick. Itzik definitely made it easy for me. More

First time buy with Hendrick Motors of Charlotte I had been looking for a 2015 Cadillac when I happened to come upon Hendrick Motors of Charlotte online and starting talking with Sean Taffe about a 2 I had been looking for a 2015 Cadillac when I happened to come upon Hendrick Motors of Charlotte online and starting talking with Sean Taffe about a 2015 Mercedes C-class. He sold me over the phone and we drove 2 hours to pick up the car from Asheville, NC. I can't say enough about the customer service and this dealership - it was the most modern and cleanest car dealership that I've ever visited! You can actually see the cars being serviced through a large glass window in the waiting room with the name and years of experience of each mechanic next to each car. Our salesman, Sean Taffe, provided incredible customer service and was willing to spend whatever amount of time it took to get me acquainted with my new Mercedes and the incredible technology that came with the car. He has called several times since my purchase to ask how things were going and if he could provide any additional help - I've never experienced this type of after-sale service from any prior dealerships either in NC, CA or NY. I highly recommend Hendrick Motors of Charlotte and I would ask for Sean Taffe - it's a great combination of outstanding products & service! More

The service rendered was very very good. The sales person was knowledgeable, courteous, and very patient with the entire process. She was well versed on the questions I asked and got right ba The sales person was knowledgeable, courteous, and very patient with the entire process. She was well versed on the questions I asked and got right back to me when I left a message on her phone. I would definitely recommend my clients to her. You should feel fortunate to have a person like Ms. Crawford on your staff. More

OUTSTANDING! We are clients for life! Hendrick Motors is top notch, from the time you walk in, to the time you leave with your new keys! We had a very knowledgeable salesperson, Itzik, wh Hendrick Motors is top notch, from the time you walk in, to the time you leave with your new keys! We had a very knowledgeable salesperson, Itzik, who explained everything thoroughly, including our financing options. He saved us several hundreds of dollars! Not only that, he was a joy to work with. We will recommend Itzik, as well as Hendrick Motors to all of our family and friends. They have clients for life! More

Great experience We were treated wonderfully and had our "perfect" car within a short time. Itzik was a great listener thus heard exactly what we wanted in a new Merc We were treated wonderfully and had our "perfect" car within a short time. Itzik was a great listener thus heard exactly what we wanted in a new Mercedes Benz and delivered! More