Hendrick Motors of Charlotte - Mercedes-Benz

car #2 Bought my second car in 18 months and I cannot wait to trade them in so that I can buy more cars from Hendrick Motors. The experience is FUN, I was t Bought my second car in 18 months and I cannot wait to trade them in so that I can buy more cars from Hendrick Motors. The experience is FUN, I was treated like gold both times and I continue to service my vehicles here because of their attention to detail. I will be back soon! More

Easy Decision After shopping for a high end car for my wife 18 months ago, we decided on a Mercedes and went to HMC on Independence. We worked with Shea White and f After shopping for a high end car for my wife 18 months ago, we decided on a Mercedes and went to HMC on Independence. We worked with Shea White and for once in my experience the overall process was pleasant. Shea took the time to explain features to my wife and made suggestions on how to get the most out of the car. Fast forward to the first of this year. I decided to upgrade my vehicle. My only call was to Shea. The experience this time was just as good as before. he really cares that you get the car you want, not just what is on the lot. HMC and Shea are my first and only recommendation to anyone considering a top quality vehicle. More

Beware the car wash claim It was very irritating when for the third Saturday the complementary car wash was closed to the public. Maybe I'll turn in my leased car dirty. Ge It was very irritating when for the third Saturday the complementary car wash was closed to the public. Maybe I'll turn in my leased car dirty. George Walls More

Amazing Customer Service I had the absolute pleasure of working with Hunter Naman, along with JT, at this location. He was knowledgeable, honest, and most of all, he truly ca I had the absolute pleasure of working with Hunter Naman, along with JT, at this location. He was knowledgeable, honest, and most of all, he truly cared. These two bring a whole new meaning to car salesmen, and if more people did business with them, they would never want to buy from anyone else. I know I don't. Mr. Hendrick is lucky to have employees this dedicated and customer service oriented. More

My first Mercedes - WOW!! I purchased my first Mercedes from Hunter Naman at Hendricks and the entire process has won me over. Hunter chose the GLK with the features in mind th I purchased my first Mercedes from Hunter Naman at Hendricks and the entire process has won me over. Hunter chose the GLK with the features in mind that he knew would suite my taste - and it is PERFECT for me. Since my purchase, he has made sure that my continued experience was A+. How can I ever drink anything else after this - WOW! More

great service Shea went above and beyond even though I wasn't looking for a high end new car. I can absolutely guarantee that when I am looking for a new car I will Shea went above and beyond even though I wasn't looking for a high end new car. I can absolutely guarantee that when I am looking for a new car I will start and finish with Shea and this dealership. I wish every business treated their customers like Shea does. More

Highly Recommend!!! The whole process took less than two hours. I came in looking for one particular car but ended up with something better. Shea worked until he found a The whole process took less than two hours. I came in looking for one particular car but ended up with something better. Shea worked until he found a car in my price range and for that I'm forever grateful More

Fantastic! Shea White and Hendricks Motors have converted me in to a loyal Mercedes owner and honestly I wouldn't consider purchasing a vehicle anywhere else. I Shea White and Hendricks Motors have converted me in to a loyal Mercedes owner and honestly I wouldn't consider purchasing a vehicle anywhere else. Its the second time that Shea has gotten me in to the vehicle that best suited my needs and desires. Its just incredible the way they handle customers I walked in at 6:30pm to test drive an E Class. Shea and the team had me in a car even better than I had dreamed of and out the door by 9:00pm. The facility is immaculate the attention to detail and the overall kindness have one my loyalty completely. In fact yesterday morning at my dry cleaners. I recommended that my cleaner who is having trouble with his E class purchased at a rival dealership take it up to Hendricks to have it looked at by their service department. My experience with the entire Hendricks family of dealerships is that their in the business of pleasing and keeping you coming back through honesty and integrity. They've trained the staff to take care of customers like they are dear friends and will stand for nothing less. When you purchase a vehicle at Hendrick Motors of Charlotte you really are treated like a VIP and it continues to be like that after the sale and beyond. Obviously I'm pleased with my entire experience and can't say enough kind words. Thank You, GR More

Great service after the sale Bryan Boney has provided amazing service since I purchased my E class. His follow up and willingness to help has been outstanding. Great service Bry Bryan Boney has provided amazing service since I purchased my E class. His follow up and willingness to help has been outstanding. Great service Bryan! More