Hendrick Motors of Charlotte - Mercedes-Benz

Best Service Ever! Brian Boney was extremely helpful! He was very patient with me and I did not even buy a Mercedes. I bought a used Jeep Grand Cherokee and was treated Brian Boney was extremely helpful! He was very patient with me and I did not even buy a Mercedes. I bought a used Jeep Grand Cherokee and was treated very well and will definitely come Back due to the great service! Thanks Brian! More

This dealership and my salesman is wonderful Efrem Lambert my MB salesman is wonderful. He never rushes me, seems to know just what I want, and I'm soon going to lease my third car from him. I wo Efrem Lambert my MB salesman is wonderful. He never rushes me, seems to know just what I want, and I'm soon going to lease my third car from him. I would recommend him to anyone. He's highly trained and very knowledgeable. Efrem is The Bedt! More

Itzik is your guy ! We look for a vehicle to fit our expanding family After Itzik heard what we are looking for He patiently showed us all of our options Until we f We look for a vehicle to fit our expanding family After Itzik heard what we are looking for He patiently showed us all of our options Until we found our fit . Thank you Itzik we love our new family adition ;) More

Excellent and easy Efrem Lambert had been recommend to me. I was not planning to purchase on the day I did ....just waiting while another car was serviced. I asked for E Efrem Lambert had been recommend to me. I was not planning to purchase on the day I did ....just waiting while another car was serviced. I asked for Efrem a few used cars. He knew what was available and was not pushy in any way. When he found a car that had everything I wanted, he was so excited---his enthusiasm wore off on me---and I bought the car! More

Personal Servcie Efrem Lambert has assisted me with 3 Mercedes. He has always been patient with showing me choices and makes suggestions because he listens to what I Efrem Lambert has assisted me with 3 Mercedes. He has always been patient with showing me choices and makes suggestions because he listens to what I am saying. Over the years I would consider him a friend. The entire dealership has mastered customer service. I am always impressed even with the service department. More

Excellent Buying my first Mercedes Benz was a great experience, Sean Taffe was excellent he has the best costumer service he will patiently work with you and wi Buying my first Mercedes Benz was a great experience, Sean Taffe was excellent he has the best costumer service he will patiently work with you and will go above and beyond to satisfy a costumer and find what you are looking for. More

first car purchase great experience Efrem Lambert has been great going above and beyond. This was my first purchase of a car on my own. He made this experience easy and was very detail Efrem Lambert has been great going above and beyond. This was my first purchase of a car on my own. He made this experience easy and was very detailed in the explanation of the features. I only intended on looking however I left with a mercedes. I have been back after I purchased foe further turtorial on how to use the features on my multi media package and he went through every feature. More

Efrem is the best Efrem was kind considerate and very professional Also he was very knowledgeable I would recommend Efrem lampbert and Mercedes of CHARLOTTE sincere Efrem was kind considerate and very professional Also he was very knowledgeable I would recommend Efrem lampbert and Mercedes of CHARLOTTE sincerely Bishop Rick Williams Sr More

Excellent dealership My E Class was in for service and when we went to pick it up, we saw a salesman and inquired about a new vehicle. Sean Taffe was great. He showed us My E Class was in for service and when we went to pick it up, we saw a salesman and inquired about a new vehicle. Sean Taffe was great. He showed us a new car and explained it well, got a trade number and was a great assist in helping us make a decision. We also explained that we didn't want to spend the afternoon doing paperwork. Danny Rodriguez came out and introduced himself as the finance manager and he was great as well. Drove away with the new Mercedes and have enjoyed it. The only reason I did not give the experience 5 stars is because we took the car back on Monday morning to get a few things looked at and one of the items on the list was not fixed. But, we have always enjoyed the dealership and would highly recommend Hendrick Motors, Sean and Danny without reservation. More