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Hendrick Motors of Charlotte - Mercedes-Benz
Charlotte, NC
847 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 31, 2015
New Mercedes I started talking with Shea about a new MB S 550. After listening to all the options I wanted he asked if wanted to see a low mileage used car. The S5 I started talking with Shea about a new MB S 550. After listening to all the options I wanted he asked if wanted to see a low mileage used car. The S550 was used by Daimler employee for a few months and was considerably less than a new car, under 2,000 miles with longer warranty. Shea was very knowledgeable and a pleasure to work with. More
by George123
Employees Worked With
Shea
Helpful August 31, 2015
Best Experience Yet With this being the fourth dealership I have bought from, I am absolutely positive this dealership is above the rest. From the moment I stepped on the With this being the fourth dealership I have bought from, I am absolutely positive this dealership is above the rest. From the moment I stepped on the lot, Efrem Lambert provided exceptional service and answered every question I had. Since my purchase, the dealership has proven to be exceptional with their financing practices, service department, and follow up from my sales rep. I will definitely be taking all of my business to the Hendrick Mercedes dealership from here on! More
by clemson123
Employees Worked With
Efrem Lambert
August 31, 2015
Impeccable service I was in search of a new car last month. We dealt with Sean. I am the type that takes a long time making a decision and hate to feel pressured. Sean w I was in search of a new car last month. We dealt with Sean. I am the type that takes a long time making a decision and hate to feel pressured. Sean was incredibly patient, explaining things multiple times. We had to go to the dealership with our almost 2 year old to finalize things and the family friendly atmosphere allowed for a smooth transaction. This is where we will be doing all our future car transactions. More
by Adaniel2015
Employees Worked With
Sean Taffe
August 31, 2015
used Mercedes purchase I has a wonderful experience test driving and purchasing my car from Shea White. Purchasing my car was one of the smoothest transactions I've been apa I has a wonderful experience test driving and purchasing my car from Shea White. Purchasing my car was one of the smoothest transactions I've been apart of. More
by tonyd4
Employees Worked With
Shea White
August 31, 2015
Smooth transaction Theresa at Hendricks Mercedes-Independence Blvd, made my most recent lease of a 2015 ML 350 smooth as silk. Her direct approach with the counseling t Theresa at Hendricks Mercedes-Independence Blvd, made my most recent lease of a 2015 ML 350 smooth as silk. Her direct approach with the counseling touch set this transaction apart from previous experiences with the dealership. Thanks, Theresa. More
by Jdoctor96
Employees Worked With
Gantt Howell
August 31, 2015
Teresa Crawford @ Hendrick Mercedes is AWESOME!! After getting the “run around” by several other salespeople at different lots, my experience with Teresa was refreshing, professional and her personal After getting the “run around” by several other salespeople at different lots, my experience with Teresa was refreshing, professional and her personality was warm and welcoming. Teresa was knowledgeable of the Mercedes products, valued me as a customer, and invested her time to ensure that I was totally happy before I committed to a new purchase. More
by E_Newkirk
Employees Worked With
Teresa Crawford
August 31, 2015
Best experience with Itzik Benisti I bought a used car from Itzik and it was the easiest with no stress at all. This is the first time im buying car and it was very quick with no much t I bought a used car from Itzik and it was the easiest with no stress at all. This is the first time im buying car and it was very quick with no much time spending in negotiation. I recomend you to go to Hendrick motors of Charlotte and ask for Itzik. More
by Miro
Employees Worked With
Itzik Benisti
August 31, 2015
Customer for life This was my best car buying experience. Itzik Benisti made the entire process seamless. I will recommend to my family and friends and be a customer This was my best car buying experience. Itzik Benisti made the entire process seamless. I will recommend to my family and friends and be a customer for life. More
by Heathercatz
Employees Worked With
Gantt Howell
August 31, 2015
Repeat Customers, Great Staff In the last 30 days, we have purchased two vehicles from this dealer. The sales and service staff are great and our sales advisor (Shea) went well be In the last 30 days, we have purchased two vehicles from this dealer. The sales and service staff are great and our sales advisor (Shea) went well beyond expectations to locate and/or transfer the vehicles we wanted. Pricing was great, service was great. Having purchased one of our previous vehicles from this dealer, we expected nothing less. More
by Chrisandgreg
Employees Worked With
Shea
August 31, 2015
My Experience Ms. Teresa Crawford was my Client Advisor. After test driving several cars, I purchased an E-Class. Very well pleased, Ms. Crawford is very knowled Ms. Teresa Crawford was my Client Advisor. After test driving several cars, I purchased an E-Class. Very well pleased, Ms. Crawford is very knowledgeable in doing her job. She represents Hendrick Motors of Charlotte very professional . She demonstrates professional customer relation skills, and moreover she takes the time to listen and she identifies with what is the best fit for the client. My client advisor was very knowledgeable about any vehicle you choose on the lot, you will walk away knowing more than you could every imagine. My experience was very rewarding the best one that, I have ever had in purchasing a car. All the details were outlined in in what you needed to know about the vehicle. If you are looking to purchase a Mercedez Ms. Teresea Crawford would be my number one client advisor that , I would refer anyone to. More
by leddybug
Employees Worked With
Teresa Crawford
