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Hendrick Motors of Charlotte - Mercedes-Benz
Charlotte, NC
888 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 888 reviews
March 11, 2016
Eric Duval is the reason we bought 2 cars within a month Great buying experience. I went to check out cars and had no intention of purchasing the car that day. I really liked the car and Eric made it happen. Great buying experience. I went to check out cars and had no intention of purchasing the car that day. I really liked the car and Eric made it happen. I don't know how he did it but not only did he get the car I wanted but also within my price range. I did not have to compromise on giving up some features or settling for another car like some other dealerships. Eric Duval is the reason I went from being a BMW owner to Mercedes. He exemplifies excellent customer service and goes out of his way to make the car buying experience an enjoyable one. He is patient and extremely knowledgeable about Mercedes. I would highly recommend buying a car at Hendricks. More
by LovemyBenz
Employees Worked With
Eric Duval
March 11, 2016
Perfection I purchased my new 2016 S550 Mercedes at Hendrick Mercedes Charlotte in December. This was the 10th Merxedes I have purchased from this dealership ov I purchased my new 2016 S550 Mercedes at Hendrick Mercedes Charlotte in December. This was the 10th Merxedes I have purchased from this dealership over the years. Gantt Howell and Sean Taffe made this purchase the best and easiest process I have experienced. Gantt was able to locate the best car to meet my requirements. The purchase and vehicle delivery process handled professionally as expeditiously by Sean. Sean is a perfectionist who made sure the paperwork flow, vehicle condition and vehicle turnover was first class. His excellent product knowledge allowed him to train my wife and me about the significant references versus our 2012 S550. All the loose end were tied done and addressed. If you are in the market for a new or used Mercedes see Hendrick Charlotte and you will have an equally great experience in addition to the best vehicle - Mercedes. More
by ggcarinci
Employees Worked With
Gantt Howell, Sean Taffe
March 11, 2016
Pleasent car buying experience I hate buying new cars. It can be frustrating and time consuming but when I bought my new c300 with help from Itzik it wasn't bad at all. The whole st I hate buying new cars. It can be frustrating and time consuming but when I bought my new c300 with help from Itzik it wasn't bad at all. The whole staff at Benz independence Blvd got my in, found what I wanted at a great price, got the deal done quick and I couldn't be happier with my new car. Thanks More
by Steven Morreale
Employees Worked With
Pete Morreale, Itzik Benisti
March 09, 2016
Above and beyond ! I am from Germany - Stuttgart - living in the states and I have bought a number of Mercedes cars in the past in Germany and in the US, but the buying I am from Germany - Stuttgart - living in the states and I have bought a number of Mercedes cars in the past in Germany and in the US, but the buying experience at Hendrick Motors and especially the kind of care and attention I received from Eric Duval is above and beyond anything I have ever experienced before and anywhere else. I can only say thank you for an outstand experience only matched by the quality of the Mercedes cars - the best or nothing !!! More
by German Car Entusiast
Employees Worked With
Eric Duval
March 09, 2016
Easiest buying experience ever Excellent dealership, great sales people, strong inventory selection and fair prices. I worked with Eric Duval when buying my most recent car. I d Excellent dealership, great sales people, strong inventory selection and fair prices. I worked with Eric Duval when buying my most recent car. I do not live close to the dealership, but Eric made the entire transaction go smoothly via phone and email. They even drove the car down to Greenville, SC so I could take delivery here. More
by 2015mustangGT6
Employees Worked With
Eric Duval
March 08, 2016
First Class car and first class people Friendly, respectful and helpful are the key memories of my experience. This is my first Mercedes I will never have anything but in the future. Jus Friendly, respectful and helpful are the key memories of my experience. This is my first Mercedes I will never have anything but in the future. Just a joy and pleasure to drive. More
by leebo390
Employees Worked With
Itzik Benisti
March 08, 2016
Great first car buying experience with itzik Loved the car buying experience at Hendricks Mercedes. I went into the dealership expecting to cross Mercedes off my list because I thought I was goi Loved the car buying experience at Hendricks Mercedes. I went into the dealership expecting to cross Mercedes off my list because I thought I was going to buy a bmw but itzik and the new GLC convinced me otherwise. Itzik was patient with us and our million questions and eager to show us the car feautures (wow @ parking assist!). He also helped us download and get set up on m-brace. Best of all, he helped us get a good deal on the car we wanted! This was my first car buying experience sans parents and it couldn't have gone more smoothly. Derek was also great in helping us with the down payment and finance the vehicle and making that part of the car buying experience as smooth as possible. All in all, wonderful experience and will definitely return for future car purchases. More
by Penelopy25@yahoo.com
Employees Worked With
Derek budd, Itzik Benisti
March 07, 2016
Treated like a million dollar lady. What started out as an internet connection resulted in a purchase and I could not be more delighted. The research, follow-up and sale was more than p What started out as an internet connection resulted in a purchase and I could not be more delighted. The research, follow-up and sale was more than professional and Itzik was a man of his word. The dealership supporting his offering to me and "closed" the deal without stress or mishap. I look forward to many years of joyous driving and excellent Mercedes support. Yes, I would recommend the experience to anyone, friend or not. Congratulations to all involved and management. More
by Lafemme123
Employees Worked With
Itzik Benisti
March 05, 2016
Great experience Itzik was very knowledgable on the vehicle and patience in going thru all of the features. He took us for a test drive and showed off all the features Itzik was very knowledgable on the vehicle and patience in going thru all of the features. He took us for a test drive and showed off all the features of the vehicle. He moved thru the paperwork quickly and was a pleasure to work with. More
by Amac
Employees Worked With
Itzik Benisti
March 05, 2016
Great We have used this dealership for over 8 years and as usual Both Sean and Gantt were great! We will be back again I am sure. We have used this dealership for over 8 years and as usual Both Sean and Gantt were great! We will be back again I am sure. More
by Zuri95
Employees Worked With
Gantt Howell, Sean Taffe
