Hendrick Motors of Charlotte - Mercedes-Benz

I had an exceptional experience with Carly Laudermilk at Hendrick Motors of Charlotte - Mercedes Benz. Carly's professionalism, knowledge, and genuine care for her customers truly set her apart. She made th Hendrick Motors of Charlotte - Mercedes Benz. Carly's professionalism, knowledge, and genuine care for her customers truly set her apart. She made the entire service experience smooth and stress-free, ensuring all my questions were answered and my needs met. I highly recommend Carly and Hendrick Motors for anyone seeking top-notch service for their Mercedes-Benz. Thank you, Carly, for going above and beyond! More

The sales representative, Connor Schwab did a great job listening to what I was looking for in my next car. He responded with a great option and a fair trade on my old vehicle. The overall process was re listening to what I was looking for in my next car. He responded with a great option and a fair trade on my old vehicle. The overall process was really easy. I also appreciated how the staff worked together to explain the features of the new car and technology. Very pleased overall and would highly recommend. More

Very professional and friendly service with well run organization and knowledgeable staff. Facilities were clean and comfortabl. organization and knowledgeable staff. Facilities were clean and comfortabl. More

Savannah did a great job for me. She was very attentive and followed through with a special request to clean my car. She was very attentive and followed through with a special request to clean my car. More

Excellent service. All work done well. My service manager,Cliff, kept me informed of what was done and suggested what needed done in future. I’m very impressed with the All work done well. My service manager,Cliff, kept me informed of what was done and suggested what needed done in future. I’m very impressed with the entire process and will be happily return in the future. More

Cliff was amazing helping with a service request. Great experience and recommend working with him anytime you can. Great experience and recommend working with him anytime you can. More

Went out of their way to get me a car! ! Jacob was awesome. Staff was great! ! Jacob was awesome. Staff was great! More

Jonathan was very helpful and kept me updated throughout the process. He informed of the procedure I had to take if I had to come back. the process. He informed of the procedure I had to take if I had to come back. More

Miguel was awesome. Very kind person. I would recommend him everytime. Thanks again and it was great meeting you Very kind person. I would recommend him everytime. Thanks again and it was great meeting you More

Carly was great, timely, pleasant, and waited longer than I thought it would be but I was OK I thought it would be but I was OK More