Hendrick Motors of Charlotte - Mercedes-Benz

Cliff was excellent. He kept me updated with everything going on and the techs did a great job working on my car. Definitely recommend Cliff!! He kept me updated with everything going on and the techs did a great job working on my car. Definitely recommend Cliff!! More

Cliff was excellent, very quick and professional. My wait time was minimal and the communication was great. My wait time was minimal and the communication was great. More

Savannah my advisor is the best! She was so helpful finding the replacement tire that I needed. She found what I wanted at the best price. Much better than Costco or other small plac She was so helpful finding the replacement tire that I needed. She found what I wanted at the best price. Much better than Costco or other small places. More

John D'errico was very knowledgeable and pleasant to work with. He kept me up to date on the progress of the repairs to my vehicle and set proper expectations. with. He kept me up to date on the progress of the repairs to my vehicle and set proper expectations. More

I worked with John D'Errico when my car was being repaired. I found him to be polite, honest and helpful. I highly recommend him to anyone that needs to have their vehicle repaired. repaired. I found him to be polite, honest and helpful. I highly recommend him to anyone that needs to have their vehicle repaired. More

John D’Errico in servicing was very helpful. He was my service advisor. He was extremely knowledgeable, helpful and guided me on the process. I would definitely recommend John to my family/frien He was my service advisor. He was extremely knowledgeable, helpful and guided me on the process. I would definitely recommend John to my family/friends. More

Easy to schedule. Factory trained techs. Quality parts. Good communication with status. Appreciate the vehicle wash too Factory trained techs. Quality parts. Good communication with status. Appreciate the vehicle wash too More

Savannah was very pleasant and made sure everything was serviced on my vehicle and beyond. serviced on my vehicle and beyond. More

I recently had a fantastic experience at Hendrick Motors of Charlotte - Mercedes-Benz, thanks to Elkin. From the moment I walked in, he was incredibly very knowledgeable about the Sprinters and took the tim of Charlotte - Mercedes-Benz, thanks to Elkin. From the moment I walked in, he was incredibly very knowledgeable about the Sprinters and took the time to understand my needs. Elkin was always ready to answer my questions and offered valuable insights that helped me make an informed decision. His friendly demeanor and willingness to assist made the whole process enjoyable. I highly recommend Elkin and Hendrick Motors of Charlotte - Mercedes-Benz if you're in the market for a new Sprinter vehicle! More