Hendrick Motors of Charlotte - Mercedes-Benz

Have visited this dealership several times and I am met with the same positive experience. Employees are always on top of things and genuinely care about me. Tyler Marshall was one of the many employees th with the same positive experience. Employees are always on top of things and genuinely care about me. Tyler Marshall was one of the many employees that wowed me! Can always count on this dealership to give me a 10/10 experience :). More

Very professional and kind. Appointment made on very short notice. Issue taken care of and explained. Just perfect. Appointment made on very short notice. Issue taken care of and explained. Just perfect. More

Savannah is THEE absolute best service provider. She is always attentive, always pleasant, understanding, and always finds options to help find the best way to address my automotive needs. Whenever She is always attentive, always pleasant, understanding, and always finds options to help find the best way to address my automotive needs. Whenever at Hendrick Motors Mercedes, ask for Savannah. More

Tyler Marshall was amazing! He took so much time to help me, answer any questions i had and make the entire experience amazing. zero pressure, just genuine help. highly recommen He took so much time to help me, answer any questions i had and make the entire experience amazing. zero pressure, just genuine help. highly recommend working with him! More

I Just had my 2023 EQB serviced at Hendrick Motors of Charlotte. My service advisor Ryder Mullis was very kind and professional and wonderful to work with. Hendrick Motors of Charlotte is the BEST in the Charlotte. My service advisor Ryder Mullis was very kind and professional and wonderful to work with. Hendrick Motors of Charlotte is the BEST in the business. I highly recommend this dealership. More

Tyler Marshall greeted me and held the door for me and was very thoughtful and kind. Very nice young man was very thoughtful and kind. Very nice young man More

service was completed in a timely manner, and I was particularly impressed with my service advisor, Devin. Devin provided clear communication regarding my vehicle's maintenance needs and emphasized the particularly impressed with my service advisor, Devin. Devin provided clear communication regarding my vehicle's maintenance needs and emphasized the importance of completing them. His professionalism and knowledge made a positive impact on my experience. More

Large dealership but with personalized and attentive customer care. Justin made sure the car iness ordering from the factory was exactly what I wanted. He made sure to keep me informed of its progress a customer care. Justin made sure the car iness ordering from the factory was exactly what I wanted. He made sure to keep me informed of its progress across the ocean. More

Kind, responsive and reliable. Huge appreciation for Tyler Marshall. He is the reason for my 5-star experience :) !! Huge appreciation for Tyler Marshall. He is the reason for my 5-star experience :) !! More

Best service department in Charlotte, hands down. Great operation. Very professional. Could not ask for a better experience. Great operation. Very professional. Could not ask for a better experience. More