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Hendrick Lexus Northlake

Charlotte, NC

5.0
1,875 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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1,875 Reviews of Hendrick Lexus Northlake

November 21, 2024

I recently visited Hendrick Lexus Northlake and had a fantastic experience! Whitney was incredibly friendly and helpful, making sure all my needs were met. The ambiance was cozy, and the customer service More

by Crockett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack, Whitney Suarez
November 21, 2024

"Coach" Vincent Williams was a tremendous help to my wife and I when we went to purchase a pre-owned Lexus RX 350. He took plenty of time to go over the pros and cons of the vehicle, and guided us through t More

by 1randallthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Crossman
November 20, 2024

No hassle at all! I purchased a RX350 and Mr. Harris Veneris was wonderful. Very knowledgeable, courteous and outright a Great guy!! I will be coming back. Thanks. More

by aliwt4xms
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harris Veneris
November 20, 2024

Amazing experience with Hussain purchasing a new car. He made the process smooth and easy. More

by Msantamaria331
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack McMackin, Hussain Amir, Jose Canas
November 19, 2024

I was very pleased with the dealership and will be recommending this to everyone. Vincent “coach” Williams was wonderful with the sale. Very happy he was the one we were able to buy the vehicle from. More

by keeters
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent "Coach" Williams
November 15, 2024

Brock ward in service gets back to you on pricing when he says he will. Overall service experience is honest and straightforward. They haven’t tried to sell me services I don’t need and for example are hones More

by shawnpoppy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
November 14, 2024

I had a wonderful experience at Lexus Northlake. Naphtali Williams was wonderful! I can’t say enough about his expertise and kindness. I had been looking for an SUV for about 6 months and he showed More

by tamaraypysz7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naphtali Williams
Nov 19, 2024 -

Hendrick Lexus Northlake responded

Tamara, thank you so much for taking the time to share about your recent sales experience visit with Nap and our team at Hendrick Lexus Northlake. At Lexus, we are always looking for ways to improve our guest's experience and would love to learn how we could earn 5-Stars during your next visit. If you have a moment, please email Brooke.Ballard@HendrickAuto.com. Thank you again for your positive feedback!

November 12, 2024

It was so nice to experience the knowledgable, courteous and professional staff at Hendrick Lexus Northlake. Nap Williams was my sales person - trust me he knows the cars and worked efficiently to help me f More

by HighStandards
Recommend Dealer
Yes
Employees Worked With
Naphtali Williams, Chris Herndon
November 12, 2024

This dealership is very nice and clean. A very friendly staff that is helpful. I use Brock Ward as my go-to rep and he is a 5 start CS provider. More

by Mitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
November 12, 2024

Best experience all the way around. Big thank you to Brock Ward for always going above and beyond to ensure the my visits are effortless for me. Brock is always happy and eager to assi More

by Sharon Nokovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
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