
Hendrick Lexus Northlake
Charlotte, NC
Filter Reviews by Keyword
By Type
2,303 Reviews of Hendrick Lexus Northlake
Everyone was very nice. Efficient buying experience. Very helpful finding my vehicle and walking me though all the process and all the tech in tech in the car. Efficient buying experience. Very helpful finding my vehicle and walking me though all the process and all the tech in tech in the car. More
I have owned 3 different Lexus vehicles and have always trusted the Northlake Lexus service department. They are excellent. Brock and Lucian always take great care of my needs. trusted the Northlake Lexus service department. They are excellent. Brock and Lucian always take great care of my needs. More
Brock Ward is great. He communicates extremely well and helped explain the details of my 6 year maintenance visit. I love that the mechanic sends a video of my car's in He communicates extremely well and helped explain the details of my 6 year maintenance visit. I love that the mechanic sends a video of my car's inspection and needs. Brock immediately came to me in the waiting area to discuss further and answer questions. Turn around time was great too. More
Jordan Carter was able to get my car serviced in less than 2 hours so I didn’t need a loaner car. I was very pleased with his professionalism. than 2 hours so I didn’t need a loaner car. I was very pleased with his professionalism. More
Hussain Amir was very pleasant to work with, very knowledgeable, not pushy, provided different cars and options to help us make our choice. Once made, he quickly identified a vehicle and worked to g knowledgeable, not pushy, provided different cars and options to help us make our choice. Once made, he quickly identified a vehicle and worked to get it at the dealership in short order. We would definitely work with Hussain again and highly recommend him to others. More
I have my 2025 Lexus serviced at Hendrick Lexus Northlake. They do a great job and I love that I have a dedicated service professional to contact when I have questions or need work done. Eddie Hart Northlake. They do a great job and I love that I have a dedicated service professional to contact when I have questions or need work done. Eddie Hart is super to work with! More
When my NX needed service, Sydney Kopser was very knowledgeable and accommodating. She navigated the process for us very successfully. Thanks again! knowledgeable and accommodating. She navigated the process for us very successfully. Thanks again! More