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Hendrick Lexus Northlake

Charlotte, NC

5.0
1,941 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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1,941 Reviews of Hendrick Lexus Northlake

January 04, 2025

I recently purchased a new car at Lexus Northlake. It was the best car-buying experience I’ve ever had from start to finish. Every member in the dealership was friendly, knowledgeable and professional More

by PSF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Rizzo, Jose Canas, Whitney Suarez
January 03, 2025

Hussain was an absolute joy to work with from start to finish and the building itself was very fancy and clean More

by Jessebessoir
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Milton Jackson, Hussain Amir
January 03, 2025

Awesome customer service overall, best experiences buying a vehicle. Mark was solid as a rock! More

by danielegardner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Dockx
January 02, 2025

Mark was very friendly and helpful from the beginning to the end of my purchase More

by slaws
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Dockx
January 02, 2025

Great customer support and service. I am a happy customer and was very satisfied on what I got helped with More

by timcrawfordjr112
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naphtali Williams, Sal Rizzo
Jan 03, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, Tim! We are thrilled to hear Nap and Sal provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

January 02, 2025

Eddie was great. My LX570 runs fine, as usual. No problems at all with my car. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
January 01, 2025

Mark and Hussain was fantastic and very helpful. Exceptional customer service altogether from everyone on the team. More

by Lizzy Ocloo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hussain Amir, Mark Dockx
Jan 02, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, Lizzy! We are thrilled to hear Mark and Hussain provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

January 01, 2025

Husain was great to work with. We hope to deal with him in the future More

by Marshall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hussain Amir
Jan 02, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent sales experience with our team at Hendrick Lexus Northlake, Marshall! We are thrilled to hear Hussain provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

December 31, 2024

Hussain made it extremely easy to do business. Had a complex dual trade in situation, which he managed with aplomb. Felt well respected (so important for a single woman negotiating a car deal) and More

by NDQCLT
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ed McCreery, Lucian Dobre, Jack McMackin, Hussain Amir, Eddie Hart, Sal Rizzo, Brock Ward
Jan 01, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent experience with Hussain and our team at Hendrick Lexus Northlake. We are thrilled to hear Hussain provided you the 5-Star Lexus experience while ensuring your comfort and confidence in your purchase. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

December 31, 2024

Sabin was very friendly and knowledgeable about Lexus and all of the specific features. A pleasure to work with! More

by katieburgess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sabin Cotten
Jan 02, 2025 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake, Katie! We are thrilled to hear Sabin provided you the Lexus experience while assisting you with finding your new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

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