
Hendrick Lexus Northlake
Charlotte, NC
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2,147 Reviews of Hendrick Lexus Northlake
Rebecca Bigelow is top notch. She always provides top of the line service. She’s helped me several times during my maintenance check ups. Always more than willing to help. A true She always provides top of the line service. She’s helped me several times during my maintenance check ups. Always more than willing to help. A true professional. Very kind and always greets me with a smile. Can’t thank her enough for all that she does. More
I have never had a bad experience. Thoroughly professional and dedicated to ensuring we receive the best customer experience. Brock has been an enormous help every time I've needed ass Thoroughly professional and dedicated to ensuring we receive the best customer experience. Brock has been an enormous help every time I've needed assistance with my car. More
I love this dealership! The service I receive here is always top tier. Eddie Hart was so professional, super nice and made everything effortless. Thanks for making car stuff The service I receive here is always top tier. Eddie Hart was so professional, super nice and made everything effortless. Thanks for making car stuff a lot smoother it is greatly appreciated! More
Great visit. Everyone did a fantastic job. As I said everyone did a fantastic job. However your survey is a pain in but. Why do I need to finish it with an email Everyone did a fantastic job. As I said everyone did a fantastic job. However your survey is a pain in but. Why do I need to finish it with an email address follow up when you sent me the email. More
Predatory. They will give you a long list of repairs you don’t actually need, talk fast, and throw around a bunch of big numbers to confuse you. If you’re out o They will give you a long list of repairs you don’t actually need, talk fast, and throw around a bunch of big numbers to confuse you. If you’re out of warranty, take your car someplace else. More
It was my first experience purchasing a new vehicle, overall was happy and pleased and my experience at northlake overall was happy and pleased and my experience at northlake More
I recently had the opportunity to work with both Eddie and Lucian in the service department. I can’t say enough about the level of customer service that both provided. We ran into some issues, obtaining p and Lucian in the service department. I can’t say enough about the level of customer service that both provided. We ran into some issues, obtaining parts, which were resolved very quickly. All services and options were explained to me in great detail, and their level of professionalism is unmatched! More