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Hendrick Lexus Northlake
Charlotte, NC
2,025 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,025 Reviews of Hendrick Lexus Northlake
March 02, 2025
Associate Whitney Suarez was a pleasure to deal with, as were other associates I encountered. I want to commend Whitney on her pleasant, friendly personality and for allowing the car to sell itself without were other associates I encountered. I want to commend Whitney on her pleasant, friendly personality and for allowing the car to sell itself without undue sales pressure. She was very knowledgeable about the car I purchased and anticipated many of my questions and provided understandable answers. I appreciate associates who do their homework on their product. Kudos to Whitney! I cannot remember the names of several other associates I encountered, but they were equally pleasant and helpful. Thank you all for a low-stress sales experience! More
by twinstatesbkng
Employees Worked With
Hussain Amir, Brock Ward, Whitney Suarez, Sam McMackin
February 28, 2025
It was my first time to bring my husband's car in for it's $80,000 MI check. Also we had scheduled a oil change. I met Rebecca Bigelow at the desk when I arrived. She was wonderful I really enjoyed worki it's $80,000 MI check. Also we had scheduled a oil change. I met Rebecca Bigelow at the desk when I arrived. She was wonderful I really enjoyed working with her. Very satisfying with my visit to the service area for our car. I will definitely keep Rebecca Bigelow as our communication person in the service area. Rebecca thanks for making my visit great. More
by Nchesser3
Employees Worked With
Becca Bigelow
February 27, 2025
Eric Edwards is amazing. He greets you pleasantly every time and truly helps you make the best decisions on the service if your car. He greets you pleasantly every time and truly helps you make the best decisions on the service if your car. More
by Ms. YG
Employees Worked With
Eric Edwards
February 26, 2025
Eric Edwards is a true "Subject Matter Expert! " He gets our Lexus into the shop; Communicates what we need and gets us out in a timely manner. Going to the dealer is NOT fun. Eric Edwards makes th " He gets our Lexus into the shop; Communicates what we need and gets us out in a timely manner. Going to the dealer is NOT fun. Eric Edwards makes the experience bearable. More
by ngarnes1
Employees Worked With
Eric Edwards
February 26, 2025
This service given is top notch! My representative Eric Edwards has been very helpful every time I have visited the dealership. He makes sure that all my requests are taken care of a My representative Eric Edwards has been very helpful every time I have visited the dealership. He makes sure that all my requests are taken care of and also outlines upcoming services needed with detailed descriptions and pricing! I like receiving videos of the service while I relax in the waiting room and enjoy the snacks provided. I also appreciate the car washes. More
by Marva Adams
Employees Worked With
Eric Edwards
