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Hendrick Lexus Northlake

Charlotte, NC

5.0
1,979 Reviews
Call Dealership (833) 432-1510
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10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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1,979 Reviews of Hendrick Lexus Northlake

August 30, 2024

Excellent service, excellent communication, price quotes and follow-up. Will continue to buy and service at Northlake Lexus More

by Cragda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark, Eddie Hart, Brock Ward
Report | Print
Sep 02, 2024 -

Hendrick Lexus Northlake responded

Cragda, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Mark, Eddie, Brock, and our team. Thank you for your loyalty!

August 29, 2024

Lucian Dobre is great! He is always on time. Always very helpful and explains everything. More

by drussell111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucian Dobre
Report | Print
Sep 02, 2024 -

Hendrick Lexus Northlake responded

D. Russell, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Lucian and our team. Thank you for your loyalty!

August 28, 2024

Eddie Hart is always great. Service is prompt and. informative. I would recommend this dealer to everyone More

by rgsteele47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naphtali Williams, Eddie Hart
Report | Print
Aug 31, 2024 -

Hendrick Lexus Northlake responded

RG, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eddie and Nap and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

August 28, 2024

Service advisor, Eddie Hart was very helpful and explained things very well. Car was very clean and service was efficient More

by Vaughn Combs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Report | Print
Aug 29, 2024 -

Hendrick Lexus Northlake responded

Vaughn, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eddie and our team.

August 27, 2024

Very straightforward and transparent. I didn’t feel pressured and it was a quick process. More

by puredrew
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robbie Strickland, Hussain Amir
Report | Print
Aug 29, 2024 -

Hendrick Lexus Northlake responded

Puredew, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Robbie and Hussain provided you the 5-Star Lexus experience while being straightforward and transparent. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

August 25, 2024

Omar Licout has been my service advisor since i got the car and he’s been amazing consistently every time I’ve needed service. He also lets me know what’s going on and what the cost is. He also makes sure More

by sunshineizme36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Report | Print
Aug 31, 2024 -

Hendrick Lexus Northlake responded

Sunshine, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Omar and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

August 22, 2024

I used Omar as my service advisor. He is very knowledgeable and helpful. He keeps you informed of any issues with your vehicle. I will use him again.for sure. More

by texmarler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Report | Print
Aug 29, 2024 -

Hendrick Lexus Northlake responded

Lex, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Omar and our team. Thank you for your loyalty!

August 20, 2024

I received Professional service, honesty and courtesy throughout my buying experience. Could not have asked for a better experience More

by jpbrolsma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Dockx
Report | Print
Sep 02, 2024 -

Hendrick Lexus Northlake responded

JP, thank you so much for taking the time to share about your recent experience with Harris and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and truly appreciate your kind words. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

August 19, 2024

It was a pleasure working with Mark Dockx and the team! Genially a nice person looking to find the best car the consumer! Its great to be back driving in a Lexus! Thank you! More

by b.lane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ the Technician - I will be back for further training!, Jack McMackin, Mark Dockx
Report | Print
Aug 31, 2024 -

Hendrick Lexus Northlake responded

B. Lane, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Mark and our team provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

August 18, 2024

Brock helped me get my 2008 GX ready before my daughter left for college so pleased with our service visit! More

by Robin Hume
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
Report | Print
Aug 31, 2024 -

Hendrick Lexus Northlake responded

Robin, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Brock and truly appreciate your trust in making sure your 2008 GX was ready to take your daughter to college. Congratulations to your family and thank you for being part of our Hendrick Lexus Northlake family!

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