Hendrick Lexus Northlake
Charlotte, NC
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1,875 Reviews of Hendrick Lexus Northlake
Spot On We had been considering many other cars to replace our 7 year old RX350, but once our conversations with Ed McCreery and his team began the other dea We had been considering many other cars to replace our 7 year old RX350, but once our conversations with Ed McCreery and his team began the other dealers just sort of disappeared from our thoughts. The whole process was smooth start to finish, have Mark Albano as our Vehicle Delivery Specialist was a bonus. Today's cars are getting so complicated you need someone to walk you through all of the options. We'll be going back when this car needs to be replaced. More
New car purchase. Most importantly everyone was very cordial and not pushy. Brett, Harris, and Mark appeared to genuinely care that we were taken care of. The busines Most importantly everyone was very cordial and not pushy. Brett, Harris, and Mark appeared to genuinely care that we were taken care of. The business man explained everything about our purchase/loan and again didn't try to push any additional products on us, just explained them and it was our choice. Thanks, Jerry More
Professional Our entire Hendrick Lexus experience was smooth. Candyce was courteous, attentive but not pushy. She knew when to give us a few moments to talk alo Our entire Hendrick Lexus experience was smooth. Candyce was courteous, attentive but not pushy. She knew when to give us a few moments to talk alone. She was knowledgeable of her product, and was an absolute pleasure to deal with. Jamie Camilo, was an absolute professional, attentive to complete satisfaction. Mr. Bancroft, ditto! Mark delivered an impeccably detailed vehicle. We couldn't be more pleasedand impressed. Thank you. More
Very pleasant experience Everyone was very courteous and professional. We did not feel pressured and the entire process went smoothly and efficiently. The tutorial on the c Everyone was very courteous and professional. We did not feel pressured and the entire process went smoothly and efficiently. The tutorial on the car's functions was very helpful. More
New Car Great Experience We purchased the 2015 RX 350 Sport to celebrate our 50th anniversary. This was such a pleasant experience between the Sales staff Ed and Jay and the t We purchased the 2015 RX 350 Sport to celebrate our 50th anniversary. This was such a pleasant experience between the Sales staff Ed and Jay and the technical guru Mark who seems to know everything about the car. Well done fella's!! More
Got 4 years newer car and 75000 less miles from Walt L. Traded in our 2007 RX 350 and bought a Certified Pre-Owned 2011 RX 350. The deal worked good. We didn't see the 2011 RX. It was in Charleston but we d Traded in our 2007 RX 350 and bought a Certified Pre-Owned 2011 RX 350. The deal worked good. We didn't see the 2011 RX. It was in Charleston but we did trust Walt and everything he promised was there when we came and picked up the car. This is the third Lexus we bought from Walt. (We will be back and we will ask for Walt.) We greatly appreciate the help of Delivery Specialist Naphtali Williams. He did a great job. We live now on Hilton Head Island and have a choice but we stayed with Walt. More
Went from buy to lease Originally we planned to purhase the CT200H. After careful consideration and evaluating the numbers, we decided to lease. We are very happy with our Originally we planned to purhase the CT200H. After careful consideration and evaluating the numbers, we decided to lease. We are very happy with our car and the flexibility we now have at the end of the lease. The team at Hendrick was extremely friendly from start to finish. The delivery specialist even helped us hook up our phones to the bluetooth before we drove away. More
Just leased a 2015 RX350!! I have been dealing with Walt Liebert for at least 5 years now!! He makes either purchasing or leasing a car so easy!! He is always professional, an I have been dealing with Walt Liebert for at least 5 years now!! He makes either purchasing or leasing a car so easy!! He is always professional, and really knows his business!! He is mindful of my needs, and follows through on everything involved in a purchase or lease..Its always a pleasure doing business here!! I also have to give kudos to Nap!! Outstanding employee, he is always smiling and also knowledgeabl, he knows what he is doing!! Needless to say I love my new Lexus RX350, rides like a dream!! More
"Best of the best!" We had a terrific experience at this dealership. My husband and I had less than 48-hours to pick out a new vehicle and these guys made it happen! Th We had a terrific experience at this dealership. My husband and I had less than 48-hours to pick out a new vehicle and these guys made it happen! They provided us with top notch customer service, a hassle free environment, and met all of our needs. We greatly appreciate the help of our Sales Consultant Sherif Labib, the Finance Manager Kevin Morrell, and Naphtali Williams. We highly recommend Hendrick Lexus Northlake!!! More
From zero to hero After having an awful experience at another dealership earlier in the day, I stopped at Hendricks Lexus at Northlake. What an amazing difference! Wood After having an awful experience at another dealership earlier in the day, I stopped at Hendricks Lexus at Northlake. What an amazing difference! Woody greeted me and took time to make sure he understood what I wanted. He made my concerns his and worked to solve them. I was treated with the utmost respect. It didn't stop with just him. The entire team was just as helpful. Steve, the GM, the dinner group and the team that cleans and peeps your vehicle. I went from thinking I was buying a newer Infiniti to now a Lexus owner. I'm sold on Hendricks Lexus at Northlake and recommend everyone experience the difference. More