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Hendrick Lexus Northlake
Charlotte, NC
1,695 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,695 Reviews of Hendrick Lexus Northlake
October 16, 2014
Enjoyable Thanks for the awesome help from everyone involved! It was difficult to let the money go but I do love my car and hope to have it for years to come. Thanks for the awesome help from everyone involved! It was difficult to let the money go but I do love my car and hope to have it for years to come. Lexus of Northlake was very good to me in many ways. I can't remember all the folks that I came in contact with, but everyone was very nice and helpful. More
by mddixon
Employees Worked With
James
Helpful October 11, 2014
Above and Beyond Amazing experience today at Hendrick Lexus Northlake. The best of the best manage and work at this Hendrick dealership. Great customer service and the Amazing experience today at Hendrick Lexus Northlake. The best of the best manage and work at this Hendrick dealership. Great customer service and they made us feel part of the family immediately. Everyone was super nice, honest, and personable. Thank you again to everyone we met and that made the process smooth. Many thanks to Steve Strickland, GM, Ed McCreery, Sales Manager, and Jamie Camilo, Pre-Owned Sales Manager. And a huge thank you to Milton Jackson, Sales Consultant, Brett Cook, Sales Consultant, Greg Bancroft, Finance Manager and Naphtali Williams, Lexus Technology Specialist and anyone behind the scenes we didn't get to meet. 5 stars! You can't go wrong with the top service and people you will find at Hendrick Lexus Northlake. More
by islexusowner
Employees Worked With
Milton Jackson, Greg Bancroft, Naphtali Williams, Brett Cook
July 31, 2014
Going Through The Motions Mediocre dealership. Going through the motions. Lack of attention to detail. Below average communication skills. The one bright spot is the Lexus Deli Mediocre dealership. Going through the motions. Lack of attention to detail. Below average communication skills. The one bright spot is the Lexus Delivery/Technology Specialist. More
by jdshaw
Employees Worked With
Naphtali Williams (Delivery Specialist) is excellent.
April 25, 2014
Great place to buy a car! Really nice people. Got a great price on a new Lexus RX350, and a very fair price on my trade. It was definitely worth the drive from Greensboro. T Really nice people. Got a great price on a new Lexus RX350, and a very fair price on my trade. It was definitely worth the drive from Greensboro. Tucker and Milton were good to work with. Milton even drove to Greensboro to deliver my garage door opener, which didn't make the transfer from my trade-in to the Lexus on the day of the sale. Talk about going the extra mile! Or, should I say 85 miles! More
by ekmr
Employees Worked With
Tucker and Milton
December 19, 2013
Very competitive pricing and excellent customer service. Willing to go extra mile to serve their customers. House calls after delivery to explain the technology in the car. Willing to go extra mile to serve their customers. House calls after delivery to explain the technology in the car. More
by mangrad
Employees Worked With
Sam/Ed/Greg/Williams
