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Hendrick Lexus Northlake

Charlotte, NC

5.0
1,978 Reviews
Call Dealership (833) 432-1510
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10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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1,978 Reviews of Hendrick Lexus Northlake

December 05, 2024

Thank you Mark Dockx for finding the perfect car for me !! I told himWHAT I WANTED AND HE DELIVERED ! I love it ! More

by fnsd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Albano, Sean Cook, Mark Dockx
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Dec 30, 2024 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake! We are thrilled to hear Mark and our team provided you the 5-Star Lexus experience while assisting you with finding the vehicle you wanted. Congratulations and welcome to our Hendrick Lexus Northlake family!

December 04, 2024

Nap and team made my Lexus experience amazing ! They were so kind! Was also definitely high level treatment! They also made it extra special with the big red bow on my car and also gave me a book b More

by Shakira
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dedrick, Naphtali Williams, Lucian Dobre, Sal Rizzo
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Jan 01, 2025 -

Hendrick Lexus Northlake responded

Shakira, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Nap provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

December 04, 2024

Hussain Amir did a wonderful job putting our family into a 2025 Lexus 300 ES h. We would highly recommend you ask for him at Hendrick Lexus of Northlake for a wonderful sales/customer experience. Everyone w More

by Lyle Wimmer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kimmy, Sean Cook, Hussain Amir
Report | Print
Jan 01, 2025 -

Hendrick Lexus Northlake responded

Lyle, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Hussain provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus ES300h and welcome to our Hendrick Lexus Northlake family!

November 29, 2024

Eddie Hart: is the best service advisor. He goes above and beyond to help people. If it was left up to me I would give Eddie a ten star rating or review. OUTSTANDING CUSTOMER SERVICE!!! Love More

by loKey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Report | Print
Dec 01, 2024 -

Hendrick Lexus Northlake responded

Lokey, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eddie and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

November 28, 2024

I've always enjoyed coming in to this dealership either to purchase a car or regular maintence being done. Everyone has been welcoming and friendly. More

by rseter76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harris Veneris, Lucian Dobre, Eddie Hart, Garrett Crossman
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Dec 01, 2024 -

Hendrick Lexus Northlake responded

R. Seter, thank you so much for taking the time to share about your experience with Harris, Lucian, Eddie, Garrett and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and are blown away by your kind words and loyalty. Thank you for being part of our Hendrick Lexus Northlake family!

November 28, 2024

Professional. Knowledgeable. Helpful. Go above and beyond. Eddie Hart is the best service rep around....conscientious, helpful, kind, makes great recommendations a More

by kyletyner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlene Daniel---willing to help in any way. Very knowledgeable & professional, Eddie Hart
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Dec 01, 2024 -

Hendrick Lexus Northlake responded

Kyle, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and couldn't agree more with your kind words about Eddie! Thank you for being part of our Hendrick Lexus Northlake family!

November 27, 2024

The best in town The service was great the service tex Hart was very helpful More

by Adrianmiller0907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Report | Print
Dec 02, 2024 -

Hendrick Lexus Northlake responded

Adrian, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and couldn't agree more with your kind words about Eddie! Thank you for being part of our Hendrick Lexus Northlake family!

November 27, 2024

I brought my Lexus in for routine service and left impressed with the level of professionalism and service I received from my service advisor Omar. I would highly recommend Hendrick Lexus Northlake! More

by sheroneross
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Report | Print
Dec 01, 2024 -

Hendrick Lexus Northlake responded

Sherone, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Omar and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

November 27, 2024

I’ve been servicing my car at this dealership for almost 3 years and always happy with it! Eddie Heart is great service advisor, he’s very professional & always helps with customer care! More

by Lana M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Report | Print
Dec 01, 2024 -

Hendrick Lexus Northlake responded

Lana, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eddie and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

November 27, 2024

I received a gold star excellent service visit from everyone at Hendrick Lexus.thank you More

by Dakers65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Report | Print
Dec 01, 2024 -

Hendrick Lexus Northlake responded

D. Akers, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eddie and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

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