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Hendrick Lexus Northlake

Charlotte, NC

5.0
1,628 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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1,628 Reviews of Hendrick Lexus Northlake

May 20, 2024

I have purchased three cars from Hendricks Lexus. The last two were purchased with the help of Nepthali Williams at Hendricks Lexus Northlake. Nepthali is a great salesman who is honest and has integ More

by deemiller72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Rafidi, Naphtali Williams
May 17, 2024

The entire team at Hendrick Northlake was super awesome to work with! The good vibes started with my initial meeting with Andrew to discuss my potential options. You can tell he really enjoys working with More

by ReggieLHenderson78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah Vasquez, Sean Cook, Sal Rizzo, Andrew Duncan
May 17, 2024

Hussain is the best! Overall, this dealership & sales team was wonderful to work with. The process was smooth and as easy as it gets. Highly recommend! More

by Happy Client
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Rafidi, Sean Cook, Hussain Amir
May 13, 2024

Lamar Licout was helpful, knowledgeable, and exhibited excellent customer service skills. The vehicle was nice and clean for pickup. More

by joanngunn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar Licout
May 09, 2024

Brock Ward did a great job. Courteous and quick to resolve my problem. Thorough — he checked all my info and coverages without my even asking. Kept me fully informed. He was More

by Charlesb333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
May 09, 2024

Everyone is exceptional; courteous, knowledgeable and timely. They take great care with the vehicles and the owners! More

by aliciarhea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
May 09, 2024

Excellent scheduling and communication. always a pleasure to deal with the service center and Ward Brock is outstanding as a service advisor More

by augustarod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harris Veneris, Brock Ward
May 09, 2024

Omar Licout and Brock Ward are my go to guys. Their customer service is awesome. I have no problem bringing my vehicle into the dealership, I knowing that I will receive the best service. I ap More

by kcdovey2
Recommend Dealer
Yes
Employees Worked With
Omar Licout, Brock Ward
May 09, 2024

I always have great service at Northlake. I find everyone to be professional from the greeter to the person who retrieves my car for me to drive out. I am kept informed and advised of any iss More

by Joy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucian Dobre, Omar Licout
May 08, 2024

Omar Licout made sure that I was given absolute GREAT service. He immediately took care of my concerned and issues and I left a happy customer. I’d love to do business at the North Lake location and it’s More

by Larry P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry, Omar Licout
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