Hendrick Lexus Kansas City

Excellent service -- always above expectations! The Hendrick Lexis team in Merriam is the best. Justin Combs always gets my service scheduled easily, and it's done right the first time. Friendly, pr The Hendrick Lexis team in Merriam is the best. Justin Combs always gets my service scheduled easily, and it's done right the first time. Friendly, professional, competent, and efficient -- excellent service above expectations!! More

Maintenance Great service and professionalism. Pleasant atmosphere. All issues were dealt with in a timely fashion. Brad was especially helpful and accommodatin Great service and professionalism. Pleasant atmosphere. All issues were dealt with in a timely fashion. Brad was especially helpful and accommodating Also service area extremely clean . More

Great car buying experience Alexai was extremely easy to work with, knowledgeable and professional. This is our 6 Lexus from Hendrick, we love the customer service. We would hig Alexai was extremely easy to work with, knowledgeable and professional. This is our 6 Lexus from Hendrick, we love the customer service. We would highly recommend him. More

SusanLexus' passion for customer service is unparallelled! From the minute you mean SusanLexus, you can see that she is truly passionate about the Lexus product and about providing the best service to the cust From the minute you mean SusanLexus, you can see that she is truly passionate about the Lexus product and about providing the best service to the customer. I would recommend stopping in for great customer care here. More

Service Brian is a consummate professional. Everything was exceptional. He said it would be done by 3:30 PM, and it was. I also appreciate the ability to Brian is a consummate professional. Everything was exceptional. He said it would be done by 3:30 PM, and it was. I also appreciate the ability to have a loaner car. More

Simple and easy My salesman Pete was very helpful and made the whole car buying experience both simple and easy! I got the car I wanted without a lot of the riff raf My salesman Pete was very helpful and made the whole car buying experience both simple and easy! I got the car I wanted without a lot of the riff raff you may get at other dealerships. Made my car buying experience a pleasant one. More

Great Service Dept. Jen is the best service consultant... From the beginning to the end of the appointment, you know she has your best interest at heart. She makes sure y Jen is the best service consultant... From the beginning to the end of the appointment, you know she has your best interest at heart. She makes sure your car gets the best service and that you fully understand the pros and cons of the cars needs! She listens to your concerns and is logical, efficient, and professional! More

Brad in servive Brad Sheldon recently did an outstanding job with his perseverance and detail to locate a noise I was hearing in my car. He was determine to find the Brad Sheldon recently did an outstanding job with his perseverance and detail to locate a noise I was hearing in my car. He was determine to find the solution and he did!! Thank you. More

Just a wonderfull service experience The entire service experience at this dealership is top notch! Easy to get an appointment, beautiful waiting area, friendly and helpful service advis The entire service experience at this dealership is top notch! Easy to get an appointment, beautiful waiting area, friendly and helpful service advisors and most important, work done right the first time. More

Customer Service is out of this world. I know her a Susan Lexus. She could not be any nicer even if she tried. She makes the buying experience such a pleasure. From the minute you walk in I know her a Susan Lexus. She could not be any nicer even if she tried. She makes the buying experience such a pleasure. From the minute you walk in, you will love her. Customer service is her middle name. You will not be disappointed at this dealership. More