Hendrick Lexus Kansas City

Brian Veal is very friendly and helpful, Would highly recommend him as your service advisor. recommend him as your service advisor. More

I had the extreme pleasure of working with Ramon, he was very professional and I received outstanding Service, He kept me up tp speed on the work that was being done and got me into a loaner vehicle as well very professional and I received outstanding Service, He kept me up tp speed on the work that was being done and got me into a loaner vehicle as well. More

He is very nice to work with and make me yo feel like home thanks and stay blessed home thanks and stay blessed More

Knowledgeable representative Ramon has been standing by and answering all the questions I have had. Professional handling of all the steps. Very friendly! and answering all the questions I have had. Professional handling of all the steps. Very friendly! More

Jen Tracy is our contact at Hendrick’s Lexus. She is very courteous and knowledgeable and explains to me what they’re going to exactly what they’re going to do. She also lets me know approximatel She is very courteous and knowledgeable and explains to me what they’re going to exactly what they’re going to do. She also lets me know approximately how much is going to cost and explains to me what they need to do. She takes care of both of our Lexuses & I trust her. Jen Tracy is a first class employee. More

Always outstanding service and profesional and friendly personnel. All the staff is always very courteous and approachable, but my preferred one is Jen Tracy. She always takes the time to educate me abou personnel. All the staff is always very courteous and approachable, but my preferred one is Jen Tracy. She always takes the time to educate me about my car and the services needed and I feel like I am taken cared of at that dealership because of Jen. More

Fast, efficient service … wonderful accommodation to our schedule as an out-of-town, long-term (24 years!) customer. We’ve worked with Jen Tracy for several years, and she is always very cordial and very a schedule as an out-of-town, long-term (24 years!) customer. We’ve worked with Jen Tracy for several years, and she is always very cordial and very accommodating. We’re on our seventh Lexus RX SUV … and we’ve never had as many compliments as we’ve received on our 2023 RX-350 “Copper Cresr” car. People actually come over to us in a shopping center parking lot and ask us if they can take a photo of our Lexus … amazing! More

Both the service rep, Jen, and sales staff were good to deal with. Both treated me with respect and competence. deal with. Both treated me with respect and competence. More

Great service! Pays attention to details! Jen Tracy always takes great care to understand my concerns. Pays attention to details! Jen Tracy always takes great care to understand my concerns. More

Will never buy anything but Lexus thanks to Brian Veal and the service team. Top notch all the way and the experience makes us feel valued as people, not just customers. and the service team. Top notch all the way and the experience makes us feel valued as people, not just customers. More