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Hendrick Lexus Kansas City

Merriam, KS

Overview
Reviews
Vehicles
5.0
969 Reviews
Call Dealership (855) 284-0945
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6935 W. Frontage Road

Merriam, KS

66203

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Showing 969 reviews

June 07, 2025

Brian does an amazing job ! he is very helpful and I appreciate his assistance very much. Thank you Brian- your the best More

by SHARPRICE58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
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June 07, 2025

Brian Veal has been great to work with. Very satisfied. Brian is very reliable, conscientious, and knowledgeable. More

by jamescallen2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal, Chetan “Cheeto” Sampat
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June 06, 2025

Fast friendly and free. Can’t beat that. Brian was very helpful. Professional team, several asked if I needed assistance. More

by jjh313s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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June 06, 2025

Hendrick Lexus does a great job keeping the vehicle maintained and the customer happy. I have been a customer for years and keep coming back. More

by Suzannebruss22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Report | Print
June 06, 2025

On line scheduling worked well. I waited at the dealership for the service. Video showed the service and all was wrapped up efficiently. Always great service. More

by eadams2744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Viel
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May 23, 2025

The Service Center personnel especially Ramon Conway whom I had the pleasure of working with are very helpful and knowledgeable. Ramon was responsive to questions, polite, and patient. Outstanding service More

by S.Holgate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
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May 27, 2025 -

Hendrick Lexus Kansas City responded

Hello S.holgate, thank you; we appreciate your feedback!

May 23, 2025

Ramon Conway went the extra mile to have my car delivered to me. I was out of town when car was completed and he had my car delivered to my home and waiting for me. Never received such good service elsewhere More

by MikeWilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
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May 27, 2025 -

Hendrick Lexus Kansas City responded

Hi Mikewilliams, thank you so much for your positive comments about Hendrick Lexus Kansas City!

May 23, 2025

I worked with Ramon Conway, all work was done in a very prompt, efficient and professional manner. I was quite pleased with the whole experience and will continue bring my Lexus in and working with Mr. Con More

by Gary S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
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May 27, 2025 -

Hendrick Lexus Kansas City responded

Gary S, we are very happy we could provide you with a positive experience!

May 23, 2025

Brian is absolutely wonderful! Best customer service I've experienced from any car dealership... Ever More

by Kcplanner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Report | Print
May 27, 2025 -

Hendrick Lexus Kansas City responded

Hello Kcplanner, we appreciate you taking the time to leave us this feedback.

May 12, 2025

Brought my car into the dealership and received great service. I got everything done that I asked and needed. More

by jonsaxton91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Report | Print
May 14, 2025 -

Hendrick Lexus Kansas City responded

We appreciate your positive review about your recent experience with us!

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