Hendrick Lexus Charleston

Alex Bousquet was very responsive and helped set me up for service. The customer waiting room is very comfortable with drinks and eats. I've seen other car dealerships and they don't come close to Hendr for service. The customer waiting room is very comfortable with drinks and eats. I've seen other car dealerships and they don't come close to Hendrick. Alex let me know when my car was finished and explained the charges. More

I came in with a leaking tire. Alex Boesquet, my service advisor, immediately took care of the problem and handled the repair in a timely and professional manner. I couldn’t ha Alex Boesquet, my service advisor, immediately took care of the problem and handled the repair in a timely and professional manner. I couldn’t have asked for better service. More

Another great experience with the Lexus of Charleston team having my 20 year old SC 430 serviced. Special thanks to our service member Alex Bousquet who facilitated the process from beginning to end! team having my 20 year old SC 430 serviced. Special thanks to our service member Alex Bousquet who facilitated the process from beginning to end! More

Brendan Borders was my service advisor, he was an awesome helper and made sure everything went perfect, he actually treated me like a valued customer, I really wish that all Hendrick dealerships treated all helper and made sure everything went perfect, he actually treated me like a valued customer, I really wish that all Hendrick dealerships treated all their customers the same way they do at Hendrick Lexus Charleston. It's a shame I also own a RAM 1500 TRX that I paid 3 to 4 times more for than my Lexus, but still feel like a number at that and other Hendrick dealerships, I guess it's just the Lexus brand!! More

Bought a used car from salesperson Linda Barry, she helped us find the right car at the price range we were looking to spend. She had everything prepped and ready when we arrived at the dealership, she helped us find the right car at the price range we were looking to spend. She had everything prepped and ready when we arrived at the dealership, she was very professional and friendly I would highly recommend her to anyone looking for a new Lexus or a used vehicle More

Alex Bousquet was my service rep, and he did an outstanding job throughout the entire process and communicated effectively throughout. Alex provided updates and set me up for success with future vi outstanding job throughout the entire process and communicated effectively throughout. Alex provided updates and set me up for success with future visits. More

As usual the service was as promised. Alex was very accommodating and made sure we had a loaner car while our vehicles were being serviced. Alex was very accommodating and made sure we had a loaner car while our vehicles were being serviced. More

Alex B. was an incredible help. He is transparent and always works in the customers' best interest. was an incredible help. He is transparent and always works in the customers' best interest. More

service was prompt, they expected me, knew exactly what i had requested and needed, sent video of their examination and kept me informed as the service progressed all while i enjoyed their coffee and beautif had requested and needed, sent video of their examination and kept me informed as the service progressed all while i enjoyed their coffee and beautiful and efficient waiting lounge. More

too much to ask, i had a service. all was done properly as expected. my problem w auto surveys, there is seldom a reply to issues. all was done properly as expected. my problem w auto surveys, there is seldom a reply to issues. More