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Hendrick Lexus Charleston

Charleston, SC

4.9
1,880 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,880 reviews

March 22, 2025

Hendrick Lexus Charleston is the best car dealership. Bill Ferguson and his team are always kind, friendly, professional, and overall great. I would highly recommend them to others and do so quite ofte More

by brobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Mar 24, 2025 -

Hendrick Lexus Charleston responded

Hello Brobinson, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

March 22, 2025

we always have exceptional service from Bill Ferguson at Hendrick Lexus in Charleston. Our car is serviced in a timely manner and and work performed is explained fully. The entire "crew" is 100 plus ... More

by Dot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Mar 24, 2025 -

Hendrick Lexus Charleston responded

Dot, thank you so much for your high rating! We hope you have a great day!

March 21, 2025

Great service. It was timely and service professionals did an excellent job. Lounge and goodies nice too! More

by candersen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Mar 24, 2025 -

Hendrick Lexus Charleston responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.

March 21, 2025

Alex Bousquet has been my service advisor since I purchased my TX. He has always been so professional, helpful, and always willing to go the extra mile to answer questions and keep me on top of my ve More

by Claire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Mar 24, 2025 -

Hendrick Lexus Charleston responded

Claire, thank you so much for your high rating! Until the next time we meet, take care!

March 21, 2025

Excellent service as ajways and always prompt on getting your car ready to pick up. More

by Nothing4487
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Mar 24, 2025 -

Hendrick Lexus Charleston responded

Nothing4487, thank you for the high star rating! We are always more than happy to assist you if anything else comes up. Take care!

March 21, 2025

Thank you to Alex Bousquet, John Omvig and the entire team for taking care of my vehicle and getting it done quickly. More

by Kaitlyn E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Mar 23, 2025 -

Hendrick Lexus Charleston responded

Kaitlyn E, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

March 19, 2025

Always very helpful. Alex did a great job helping with services needed.. I would definitely recommend their service department. More

by Zaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Mar 23, 2025 -

Hendrick Lexus Charleston responded

Hello Zaw, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

March 18, 2025

Alex made our last visit pure pleasure. He is a GREAT asset to Hendrick Lexus. More

by jude101064
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Mar 23, 2025 -

Hendrick Lexus Charleston responded

Jude101064, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. If you have any further questions, please don't hesitate to reach out!

March 17, 2025

Alex B always does a good job being clear with what is being done and is friendly. I've been going to him the past 4/5 times I've been in. The waiting area has some good amenities and is a clean place to More

by brian61423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex B
Mar 18, 2025 -

Hendrick Lexus Charleston responded

Brian61423, we're glad to hear you enjoyed your visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Lexus Charleston!

March 17, 2025

Alex Bousquet was very responsive and helped set me up for service. The customer waiting room is very comfortable with drinks and eats. I've seen other car dealerships and they don't come close to Hendr More

by CJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Mar 23, 2025 -

Hendrick Lexus Charleston responded

Cjr, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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