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Hendrick Lexus Charleston

Charleston, SC

4.9
1,898 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,898 reviews

March 27, 2023

Excellent Service because of excellent staff. Both Sales and Service are outstanding. Would not drive from Myrtle Beach to Charleston for any other reason. More

by judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Mar 29, 2023 -

Hendrick Lexus Charleston responded

Judy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. Thank you for taking the time to travel and see us - that really encourages us to continue to provide an excellent experience for those just like you in your area! We do hope we can be of assistance in the future. Take care!

March 24, 2023

Courteous, professional, timely. Answered my concerns. Met all of my expectations. What else do I need to say? More

by Arogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zayne Wilson
Mar 27, 2023 -

Hendrick Lexus Charleston responded

Arogers, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 23, 2023

Nick has been very helpful in taking care of maintenance items and service on my Lexus ES300h. Makes owning the car easier! More

by Arden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
nick judkins
Mar 27, 2023 -

Hendrick Lexus Charleston responded

Arden, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! We are always more than happy to assist you if anything else comes up. Take care!

March 23, 2023

They were caring friendly well mannered young men . They was even very helpful in getting me great help More

by Alicebgrant52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zayne Wilson, Andrew Robinson
Mar 27, 2023 -

Hendrick Lexus Charleston responded

Alicebgrant52, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! We are always more than happy to assist you if anything else comes up. Take care!

March 23, 2023

Arranging for service online was super easy, the loaner car provided was a beautiful new car, the service provided included a video of areas / items checked, and the technical support was knowledgeable and More

by Roy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaitlyn, Kathy Harmon
Mar 27, 2023 -

Hendrick Lexus Charleston responded

Roy, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 22, 2023

It is a great experience to go to Hendrick Lexus in Charleston! They make you feel so valued and their friendliness and care for the customer is exceptional. Thank you Cole for taking care of my oil More

by Brendarodgers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Rymer
Mar 24, 2023 -

Hendrick Lexus Charleston responded

Hello Brendarodgers, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Mar 24, 2023 -

Brendarodgers responded

Thank you! It is a wonderful experience you all at Hendrick Lexus give us and show we are valued customers!

March 18, 2023

We are always very impressed with the great customer service and the work that is performed on our car. We especially commend Bill Ferguson and the wonderful way in which he takes care of us. Dave and More

by bikeman7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Mar 20, 2023 -

Hendrick Lexus Charleston responded

Bikeman7, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

March 18, 2023

It being always excellent services for the last 15 years. Keep it up, still room for more impressive services More

by capaez
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sam Aby, Bill Ferguson
Mar 21, 2023 -

Hendrick Lexus Charleston responded

Capaez, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 17, 2023

Bill is a great advisor and has always been thorough and conscience of my time every time I have been in the service department. They are now doing video inspections of your vehicle and sending those video More

by wdarmond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Mar 20, 2023 -

Hendrick Lexus Charleston responded

Wdarmond, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

March 15, 2023

customer service rep is very courteous and friendly. they inspected my car for regular maintenance items and detailed via video the status. Always nice to go here More

by nspiegel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Fort
Mar 18, 2023 -

Hendrick Lexus Charleston responded

Nspiegel, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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