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Hendrick Lexus Charleston

Charleston, SC

4.9
1,890 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,890 reviews

July 02, 2024

Always deal with Bill Ferguson in the service department. Bill is awesome! Very customer friendly, very knowledgeable, very efficient! Bill always seems to go the extra mile. I just did a 70,000 mile check u More

by cal.mcrae3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Jul 03, 2024 -

Hendrick Lexus Charleston responded

Cal.mcrae3, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 29, 2024

The Service department is top notch. I have worked with Bill Ferguson and every experience has been stellar. It is a pleasure working with him. More

by hjg925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Jul 01, 2024 -

Hendrick Lexus Charleston responded

Hjg925, we are so happy to read such a great review about Hendrick Lexus Charleston! If you have any further questions, please don't hesitate to reach out!

June 29, 2024

John Totaro was absolutely fantastic! What a guy- he made me feel so comfortable in my purchase of a car. I drove from out of state on a recommendation to visit him and this dealership, a More

by sldavisslp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Totaro
Jul 01, 2024 -

Hendrick Lexus Charleston responded

Sldavisslp, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

June 28, 2024

I was always greeted with a smile. Very friendly staff, Bill Ferguson was patient and understanding More

by Silverrfoxx64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Jun 28, 2024 -

Hendrick Lexus Charleston responded

Hello Silverrfoxx64, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

June 28, 2024

Wilber and Lonnie have a benevolent sales demeanor always checking if details were understood. Purchasing a new car can be overwhelming, and they both made the process smooth, easy and enjoyable. Thank you! More

by lisaann.evert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilbur Wiggins
Jun 30, 2024 -

Hendrick Lexus Charleston responded

Lisaann.evert, we are so happy to read such a great review about Hendrick Lexus Charleston! Please don't hesitate to reach out if there's anything additional we can do for you.

June 27, 2024

John Totaro is a true professional. He takes all the stress out of buying a car. He got me the car I wanted, and the service was top notch. This is the fourth car my family has purchas More

by rldavis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Totaro
Jun 28, 2024 -

Hendrick Lexus Charleston responded

Rldavis, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!

June 25, 2024

I work with John Totaro when I need car help at Lexus. He’s assisted me in purchasing my last 4 cars. Great customer service. Ask for John. More

by E L B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Totaro, nick judkins
Jun 25, 2024 -

Hendrick Lexus Charleston responded

E L B, we're glad you had such a wonderful experience with us! Thank you again for the great review!

June 24, 2024

Estimates on target , understood all service issues, loaner car ready to go....Bill Ferguson tops...C G Dixon More

by cgdixon1964
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Jun 25, 2024 -

Hendrick Lexus Charleston responded

Cgdixon1964, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

June 21, 2024

This is an amazing place. Cali Young has coordinated a field trip for students with disabilities to view and hear about job opportunities that are currently available. Hendric More

by IngDav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cali Young, Marketing/Special Events, Sam Aby, Sumter Debrux, Linda Barry, Mark Delegge, Cole Beaver, Lee Clagett, Caroline Davis, Brian Delfino, Harrison Brooks, Ross Adamek
Jun 21, 2024 -

Hendrick Lexus Charleston responded

Ingdav, we are glad we could help! It is a part of the Hendrick culture and we are happy to share that with you and your students.

June 19, 2024

Absolute professionals with a great customer service, and knowledgeable about all things required and not required. Bill is a great master tech. More

by Will C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Jun 19, 2024 -

Hendrick Lexus Charleston responded

Will C, we're glad to hear you enjoyed your visit. We are always more than happy to assist you if anything else comes up. Take care!

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