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Hendrick Lexus Charleston

Charleston, SC

Overview
Reviews
4.9
1,877 Reviews
Call Dealership (855) 533-1356
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2424 Savannah Highway

Charleston, SC

29414

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Showing 1,877 reviews

May 21, 2025

Great customer service. Alex Bousquet and team always take great care of me and others pitch in when Alex is away. More

by World Traveler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Harmon
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May 24, 2025 -

Hendrick Lexus Charleston responded

World Traveler, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charleston. We are always more than happy to assist you if anything else comes up. Take care!

May 21, 2025

Always great service from this dealership. Alex Bousquet is beneficial as always and very attentive to our concerns. More

by coleonebros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet, Bill Ferguson
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May 24, 2025 -

Hendrick Lexus Charleston responded

Coleonebros, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

May 21, 2025

Everyone at this dealership is so courteous and efficient. It’s a pleasure to do business there. More

by mwggaddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Report | Print
May 24, 2025 -

Hendrick Lexus Charleston responded

Mwggaddy, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

May 16, 2025

Ross Adamek took care of my car purchase and made things very smooth and easy. Offered products he felt necessary and ultimately went with what was best. Thank you Ross and team for making this a great expe More

by Kaitlyn E
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Adamek
Report | Print
May 18, 2025 -

Hendrick Lexus Charleston responded

Kaitlyn E, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Lexus Charleston! Please don't hesitate to reach out if there's anything additional we can do for you.

May 14, 2025

Had at Hendrick Lexus for my first service and Alex was very polite and professional More

by Vusal Asgarzade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex B , Linda Barry
Report | Print
May 17, 2025 -

Hendrick Lexus Charleston responded

Vusal Asgarzade, we are so happy to read such a great review about Hendrick Lexus Charleston! Please don't hesitate to reach out if there's anything additional we can do for you.

May 14, 2025

Very nice waiting area. I arrived 40 minutes early and they took my car in anyway. They finish the oil change and checkup quickly and I'm very pleased with their service. More

by galentenney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Shermer
Report | Print
May 17, 2025 -

Hendrick Lexus Charleston responded

Galentenney, thank you so much for your high rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 13, 2025

Efficient, friendly staff, the car loaner process very easy. Highly recommend them for sales and service. More

by jlintzenich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alwx Bousquet
Report | Print
May 17, 2025 -

Hendrick Lexus Charleston responded

Jlintzenich, thank you so much for your high rating! If you have any further questions, please don't hesitate to reach out!

May 13, 2025

My service advisor (Alex Bousquet) is unequivocally the Absolute best — he Always provides courteous & professional recommendations for properly keeping my RX350 at top performance & safe operational statu More

by Brent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Report | Print
May 17, 2025 -

Hendrick Lexus Charleston responded

Brent, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 13, 2025

Buying a car is my least favorite thing to do. From sales to financing and now service, I have had personal and amazing service. More

by Dawn Faherty
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
alex levy
Report | Print
May 17, 2025 -

Hendrick Lexus Charleston responded

Dawn Faherty, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston

May 12, 2025

They are always friendly and courteous. Their service is excellent! Alex, in the service department was very helpful. More

by Ronnwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Report | Print
May 17, 2025 -

Hendrick Lexus Charleston responded

Ronnwilliams, thank you for the high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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