Back

Hendrick Lexus Charleston

Charleston, SC

4.9
1,898 Reviews

2424 Savannah Highway

Charleston, SC

29414

Directions

By Type

Showing 1,898 reviews

June 26, 2025

I scheduled a routine service apoitment on line but for some reason it didn't register so when I got to the dealer they had no record of the appointment. But Alex Bousquet volunteered (without me asking) t More

by jes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
June 26, 2025

I am always pleased with my service here. Totally on top of things and keep me up to date on How tings are progressing More

by mlou18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
June 24, 2025

This is a great dealer, keeps you advised on your vehicle, helpful with answers and recommendations to keep you car in good shape More

by sseyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Fort, nick judkins, Zayne Wilson
Jun 26, 2025 -

Hendrick Lexus Charleston responded

Hello Sseyk, thank you; we appreciate your feedback! Thanks again for the recommendation, and have an amazing day!

June 24, 2025

Highly recommend Hendrix Lexus, Attentive, high quality work and beautiful facility. We worked with Alex.Bousquet for service he was very professional and friendly.I give this Lexus dealership a five sta More

by Rhonda.marsala11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Jun 26, 2025 -

Hendrick Lexus Charleston responded

Rhonda.marsala11, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 23, 2025

Bill Ferguson and his team are superb and have been handling my service needs for years. I wouldn’t want it any other way. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Jun 25, 2025 -

Hendrick Lexus Charleston responded

Bob, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 22, 2025

Very nice and professional. Before we ever talked about a vehicle we were shown the entire facility, even the extra clean and organized maintenance area by Mr.Wilbur Wiggins who More

by Garrett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Le, Wilbur Wiggins
Jun 24, 2025 -

Hendrick Lexus Charleston responded

Garrett, we are so happy to read such a great review about Hendrick Lexus Charleston! Thank you, and have a fantastic day!

June 21, 2025

The dealership put on a great experience. Mr. Wilbur Wiggins was especially great with his customer service and equal professionalism and courtesy. I really appreciated his assistance during More

by msullivanl85
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Wilbur Wiggins
Jun 24, 2025 -

Hendrick Lexus Charleston responded

Msullivanl85, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

June 21, 2025

My salesman is the absolute best salesman i have ever worked with! Wilber Wiggins is a gift from God! He got me out of a huge jam with another car I got from a different dealership. I can not thank him e More

by ted.schmidt77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilber Wiggins , Wilbur Wiggins
Jun 24, 2025 -

Hendrick Lexus Charleston responded

Ted.schmidt77, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! We are always more than happy to assist you if anything else comes up. Take care!

Jun 27, 2025 -

ted.schmidt77 responded

Thank you and God bless you. You are a master of your craft good sir!

June 20, 2025

My amazing experience with Wilbur Wiggins! !! Let me start with, I initially was only dropping my current Lexus at the time off for routine maintenance at the service department. From the momen More

by Caliwatkins_913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Bernsdorf, Joshua Nix, Wilbur Wiggins
Jun 22, 2025 -

Hendrick Lexus Charleston responded

Caliwatkins_913, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. If you're ever in need of more help, please let us know!

June 19, 2025

The dealership attention to detail and customer service was outstanding and they were very helpful. More

by Kelvin.brown4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
alex levy
Jun 24, 2025 -

Hendrick Lexus Charleston responded

Hi Kelvin.brown4! We're so happy we were able to help you out!

1
...