Hendrick Lexus Charleston

I first visited Hendrick Lexus several years ago for a routine oil change. While waiting in the lobby, I happened to meet Wilbur Wiggins. In just a brief conversation, he immediately identified my vehicle routine oil change. While waiting in the lobby, I happened to meet Wilbur Wiggins. In just a brief conversation, he immediately identified my vehicle’s options and package level, even asking about the color. I was so impressed by his expertise that I kept his business card, knowing I would return when the time came to purchase a new Lexus. Since then, I have purchased three Lexus vehicles with Wilbur as my trusted salesman. Each experience has been exceptional. His product knowledge, personable nature, and clear communication consistently stand out. Wilbur listens attentively to my needs, ensures the process is seamless, and often exceeds my expectations. I value transparency and genuine care in customer service, and Wilbur delivers both every time. More

Sneaky, sneaky and more sneaky. Epitomize the stereotype of sleazy used car dealer. Talk circles around you not answering your questions and try to push you into an interest rates Epitomize the stereotype of sleazy used car dealer. Talk circles around you not answering your questions and try to push you into an interest rates without discussing it first. I’ll never buy a Lexus again bc of this experience. More

Alex Bousquet was fantastic. I needed to come back in after my initial appt and he was super helpful in bringing me back in to get my issue taken care of. Excellent waiting are I needed to come back in after my initial appt and he was super helpful in bringing me back in to get my issue taken care of. Excellent waiting area. More

Employee was very polite and answered all questions to my satisfaction. Service was handled promptly satisfaction. Service was handled promptly More

I had an issue with my Lexus 350. Brenden was my customer service person and he was awesome!! He let me know what was going on right away and I was not waiting very long. the car was Brenden was my customer service person and he was awesome!! He let me know what was going on right away and I was not waiting very long. the car was cleaned and shining like I like too!!! I give Brenden 5 stars!! Brenden's customer service skills are awesome! Thank you for great customer service! More

I'm here for my Lexus IS 350 FSport service! I heard a familiar voice and looks up and to my surprise it's my Personal Lexus Concierge Wilbur Wiggins welcoming and greeting all the guest in the I heard a familiar voice and looks up and to my surprise it's my Personal Lexus Concierge Wilbur Wiggins welcoming and greeting all the guest in the service lounge who weren't even his past guest. What a treat for them and I also noticed Wilburs Award Revording Breaking 5 Star Google Reviews I'm not surprised as that's who Wilbur Wiggins is each and every day. Wilbur Wiggins always champions the Lexus brand with such pride. If you ever are thinking about joining the Lexus family for your next vehicle go see Wilbur Wiggins and experience amazing. Keep shining bright Wilbur. More