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Hendrick Lexus Charleston

Charleston, SC

Overview
Reviews
4.9
1,846 Reviews
Call Dealership (855) 533-1356
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2424 Savannah Highway

Charleston, SC

29414

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Showing 1,846 reviews

April 23, 2025

Very thoughtful and knowledgeable of all Lexus cars . Bill is the best service representative at Lexus of Charleston. More

by dwightswalsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
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April 23, 2025

By far the best experience I have ever had! From arrival to pickup the experience was top notch! Communication was outstanding and the service I received was outstanding. I will use this deale More

by dayna71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John O. Service technician , alex levy
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April 23, 2025

Alex is the best. He always takes excellent care of my service needs and will make recommendations as needed. More

by patricegordon29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
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April 22, 2025

Mike, Nick, Kaitlyn, Saylor and Maria. I want to talk about how sweet and welcoming everyone was at the end of the day. I also met Dillon in the process and spoke to me while Nick was doin More

by lisafturbeville
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lundin, Kaitlyn Eich, Nicholas Bernsdorf
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April 18, 2025

Alex was super efficient. This was important to me as my regular service advisor was out sick that day. Everything and loaner went well and finished early. More

by rayjay46
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
alex
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Apr 23, 2025 -

Hendrick Lexus Charleston responded

Rayjay46, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

April 18, 2025

Lexus service department is excellent. They are friendly, efficient and appreciate receiving an actual video of the vehicle (including the undercarriage. Alex was great service advisor. More

by erdoctordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
alex levy
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Apr 23, 2025 -

Hendrick Lexus Charleston responded

Erdoctordan, we're glad to hear you enjoyed your visit. Thank you again for leaving us this response!

April 17, 2025

Continuously provided excellent service over the past 2 years. Our family will likely be switching over to Lexus from our previous brands. More

by nbradle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Bousquet
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Apr 23, 2025 -

Hendrick Lexus Charleston responded

Nbradle, we are very happy we could provide you with a positive experience! We hope to see you soon!

April 16, 2025

It is a great place to purchase a car. I would definitely buy another car More

by green_e51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Report | Print
Apr 18, 2025 -

Hendrick Lexus Charleston responded

Green_e51, we're so glad that we were able to go above and beyond your expectations! Thank you again for the great review!

April 16, 2025

Had the car towed got service without an appointment on a Saturday so all is well More

by kenoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alec B in service
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Apr 18, 2025 -

Hendrick Lexus Charleston responded

Kenoster, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston

April 16, 2025

The best Lexus dealer around. We split our time between SC and PA and try to time getting our vehicle serviced when we are in SC because of the experience. They are always accommo More

by nadia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Report | Print
Apr 18, 2025 -

Hendrick Lexus Charleston responded

Nadia, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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