Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hendrick Kia of Concord
Concord, NC
300 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
300 Reviews of Hendrick Kia of Concord
March 29, 2016
No Pressure and Great Follow Up! Frank a great partner in the car buying process. He listened to what I had to say and presented me with options that would meet the criteria I set for Frank a great partner in the car buying process. He listened to what I had to say and presented me with options that would meet the criteria I set for the car I was looking to purchase. I told him I wanted to comparison shop and he didn't try to pressure me into making a quick decision. He was so easy to work with I decided to come back and purchase my Sorento from Hendrick KIa of Concord. Even after I made the purchase, Frank made it a point to follow up and make sure I was having a good experience with my new car. I appreciate that attention to detail! More
by kcconcord
Employees Worked With
Frank Rodriguez
March 28, 2016
Best customer service when buying a car Frank was very helpful and found us the best car for what we were looking for. I felt like I was the only customer buying a car because the whole tea Frank was very helpful and found us the best car for what we were looking for. I felt like I was the only customer buying a car because the whole team took the time to make our experience a great one. I would recommend this dealership and sales person to anyone I know. More
by Ledesma516
Employees Worked With
Hoyet Morris, Frank Rodriguez, Mark Rosekrans
March 25, 2016
Hendrick Kia Concord The best sales man and car buying experience ive ever had, very professional, fun, and extremely knowledgeable! Alex was honest and a pleasure! Everyo The best sales man and car buying experience ive ever had, very professional, fun, and extremely knowledgeable! Alex was honest and a pleasure! Everyone at the dealership was professional ! Great place to buy! More
by kwhite629@yahoo.com
Employees Worked With
Michelle Poe, JC Cosenza, Alex Cranford, Mark Rosekrans
March 20, 2016
Awesome!! I came to the dealership after talking to Kelvin through email and phone. He promised I wouldn't regret it, and I didn't! Its small and not worth rea I came to the dealership after talking to Kelvin through email and phone. He promised I wouldn't regret it, and I didn't! Its small and not worth really mentioning, but I want to give an honest review. My wife and I had a brief personality conflict with one of the salespersons which was quickly resolved and everything and everyone was great to work with afterwards. Purchased my wife a new 2016 Kia Optima LX and we couldn't be happier with the car. Would not hesitate to recommend this dealership to family and friends!! More
by Dwfoxjr
Employees Worked With
Kelvin Perry, Drew Spatafore, Hoyet Morris, Darren Griffin, Bobby Storey
March 10, 2016
My wife is making me do this We came into the dealership to get my wife a used car, after talking to Makayla Rogers we found out we were able to get her into a new Kia Soul. Makay We came into the dealership to get my wife a used car, after talking to Makayla Rogers we found out we were able to get her into a new Kia Soul. Makayla was very polite and professional, and a pleasure to work with, even though I tend to be a bit of a smart a$$ and joke around because I get bored. Over all good experience, well as much as it can be when buying a car from .... well anyone. AND WAYYYYY BETTER THAN KEFFER! More
by Noghtwolf85
Employees Worked With
Mark Rosekrans, Makayla Rogers
March 01, 2016
Excellent!! Im Dennis Troutman from concord NC, and I bought a used 2007 Toyota Highlander that I found online from Hendrick Kia of concord. My salesman Alex Cran Im Dennis Troutman from concord NC, and I bought a used 2007 Toyota Highlander that I found online from Hendrick Kia of concord. My salesman Alex Cranford was the best car salesman I have ever dealt with! Alex was very knowledgable and professional! I would deal with Alex 10 more times if I wanted to purchase a vehicle, and know I was getting the absolute best service possible! I request dealing with Alex Cranford at Hendrick Kia of Concord to anyone! More
by dtrout22
Employees Worked With
Alex Cranford
March 01, 2016
Impressed!! My salesman Rodney Humes was very professional, informative and went out of his way to answer my questions and make us comfortable while we waited. A My salesman Rodney Humes was very professional, informative and went out of his way to answer my questions and make us comfortable while we waited. All employees were very friendly. Took tour of service dept and was impressed of how they have the customers comfort while waiting very important. Would highly recommend. More
by TinaT
Employees Worked With
Rodney Humes
March 01, 2016
Professional and Knowledgeable I have been to many dealerships and hated going because of how long it normally takes. I will have to say that going to Hendrick Kia or Concord, was a I have been to many dealerships and hated going because of how long it normally takes. I will have to say that going to Hendrick Kia or Concord, was a great experience, my Product Specialist Alex Cranford and his team leader were amazing. Alex was very knowledgeable and very nice, He found me the perfect car, that I have been looking for. I recommend Alex to all of my friends and Customers at my Barber shop. If you want a great Experience and Professional service, He is your guy, with help from his awesome team. Thank you again Alex. Sincerely, Sharon Harwood More
by mountains4me
Employees Worked With
JC Cosenza, Drew Spatafore, Hoyet Morris, Darren Griffin, Alex Cranford, Mark Rosekrans
February 28, 2016
Professional and Committed I had been searching for a car for about 3 weeks when I came across Alex Cranford at Hendrick Kia of Concord. I advised him of what I wanted and that I had been searching for a car for about 3 weeks when I came across Alex Cranford at Hendrick Kia of Concord. I advised him of what I wanted and that my heart was set on this particular car. We found one at a sister location of Hendrick and the pursuit was on. After meeting and having a sit down with Alex, he let me know that that would go and pick the car up for me and we could make the deal happen. Alex, then contacted the dealership where the car was originally located at least to get the actual specs and condition of the car this way to ensure this was the one I wanted and the condition met his and my standards. I can honestly admit that I have never been met with the professionalism, empathy, and respect that Alex showed to me before walking into Hendrick Kia of Concord. After everything fell into place and we completed the transaction and it was time for delivery. Alex, took it upon himself to show me the ins and outs of the car and the functionality of the vehicle. He also has contacted me afterwards about how I am enjoying my new ride and had any problems. This type of customer service and professionalism that I experienced is unrivaled and unmatched. I would/will recommend Alex Cranford to anyone searching for a new or used vehicle. Thank you for making this such a great and stress free experience for me. I really do appreciate it a lot. More
by dwoodward1976
Employees Worked With
Alex Cranford
February 26, 2016
Great Experience Thanks so much to Alex and the gang for helping my husband and I get into a Brand New 2016 Kia Sedona EX. This group of people work their magic to ge Thanks so much to Alex and the gang for helping my husband and I get into a Brand New 2016 Kia Sedona EX. This group of people work their magic to get us in the price range we could afford. Visit Hendrick KIA of Concord and ask for Alex Cranford!!!! More
by Klassette Family
Employees Worked With
Drew Spatafore, Hoyet Morris, Alex Cranford
