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Hendrick Kia of Concord

Concord, NC

4.4
306 Reviews

7550 Hendrick Auto Plaza

Concord, NC

28027

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306 Reviews of Hendrick Kia of Concord

August 14, 2025

Josh Spruill is an awesome service advisor. Very transparent about pricing and prioritizing the services needed. On my most recent visit, he had two smart key fobs repaired for me without a cha More

by jeprince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Spruill
August 13, 2025

Michael Fernez and Chris Horoschak were great to interact with...overall very good purchase experience. More

by TRide
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Fernez, Chris Horoschak
August 09, 2025

Really super nice and I trust them. If words can say I drive 65 miles just to get my kia sportage serviced there and the service is remarkable. Thanks to all especially Brian Reece More

by prumple66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Aponte
Aug 11, 2025 -

Hendrick Kia of Concord responded

Prumple66 we're so glad that we were able to go above and beyond your expectations! Our Service Team does a fantastic job. We are so pleased to know that you are beyond satisfied with the level of care you receive!

August 07, 2025

Brandon was so helpful getting me in quickly for repairs/recalls I needed on my car. Hendricks customer service is top tier! More

by GreysonW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Owens
Aug 10, 2025 -

Hendrick Kia of Concord responded

GreysonW, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Hendrick KIA of Concord.

August 07, 2025

Great Service! Frankie was a fantastic sales person and made the process easy and enjoyable! More

by Smithj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frankie Foy
Aug 10, 2025 -

Hendrick Kia of Concord responded

Smithj, thank you so much for your high rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 23, 2025

I had two urgent matters with my car on July 14th after being my garage for six days. I had a flat rear tire and my car wouldn’t start. I reached out to my outstanding Concord Service Technician: Mr. Br More

by margaretjbruner@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Mandelke & Bryan Reece
Jul 25, 2025 -

Hendrick Kia of Concord responded

Margaret, thanks for your praise and kind comments about Bryan and our Service Team here at Hendrick KIA of Concord. Your praise and kind words means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 24, 2025

I usually go else where for an oil but I chose to go to the dealership instead. After a few weeks I started noticing oil spots in my driveway and my oil light flashing so I take it back to the service depa More

by lemar91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kia
Jun 26, 2025 -

Hendrick Kia of Concord responded

Lemar91, thank you for taking the time to review our dealership. We regret that the experience you had was not a positive one. Our Service Manager, Mike, would like the opportunity to personally discuss your concerns with you. At your earliest convenience, please contact him at 704-456-3200.

March 30, 2025

Had a fantastic experience with John Moore purchasing my wife and I's new 2025 Kia Telluride!!! We absolutely love it and will always continue to buy from John Moore for any future vehicles. We encourage yo More

by toddm1800
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Moore
Apr 04, 2025 -

Hendrick Kia of Concord responded

We appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!

March 30, 2025

Had an absolutely phenomenal experience purchasing my new 2025 Kia Telluride from John Moore. I am truly obsessed with this vehicle. He is so thoughtful and caring and made sure I was taken care of every ste More

by weopenmoredoors
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Moore
Apr 04, 2025 -

Hendrick Kia of Concord responded

Weopenmoredoors, we are very happy we could provide you with a positive experience! We will share your feedback with John, he is truly a valued member of our team. We look forward to seeing you again - keep enjoying your new Telluride!

March 30, 2025

Terrible non transparent all about the money. The Hendrick auto guard they sale in the finance is worthless. They also put addendums on car that makes it 2k more and half the stuff on there isn’t More

by Barney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don’t see them listed
Apr 04, 2025 -

Hendrick Kia of Concord responded

Barney, At Hendrick we are constantly striving to be better, and would value the opportunity to discuss your experience further. At your convenience, please call Patrice Wood, General Manager @ 704-456-3221, we look forward to hearing from you soon.

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