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Hendrick Kia of Concord
Concord, NC
459 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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459 Reviews of Hendrick Kia of Concord
May 05, 2026
Hendrick Auto always has great service and technology. I like the videos the service tech sends so you can see first hand what is taking place on your vehicle. Alondra Acosta was my service advisor today I like the videos the service tech sends so you can see first hand what is taking place on your vehicle. Alondra Acosta was my service advisor today and she was very helpful and kept me abreast of my service. She had paperwork ready when the two recalls were completed and I was in and out faster than I expected. More
by Jeff
Employees Worked With
Alondra Acosta
April 30, 2026
We’ve been shopping for a new car and were deciding between the Telluride and Highlander. After visiting several dealerships, Hendrick Kia stood out above the rest. Michael Guzman was the most knowl between the Telluride and Highlander. After visiting several dealerships, Hendrick Kia stood out above the rest. Michael Guzman was the most knowledgeable and helpful salesperson we worked with. He took the time to answer all our questions, never pressured us, and didn’t try to upsell anything we didn’t need. He respected our budget and made the entire process feel easy and stress-free. The experience was honest, upfront, and transparent from start to finish—which is rare when car shopping. I would highly recommend Hendrick Kia, especially compared to JT Kia, where we had a completely opposite experience. Highly recommend! More
by Christa
Employees Worked With
Michael Guzman
April 29, 2026
Michael Guzman (new car sales) was fantastic to work with. I would definitely recommend asking for him. His sale manager Drew was also a pleasure to work with, and finance Lauren made it seamless. I wo with. I would definitely recommend asking for him. His sale manager Drew was also a pleasure to work with, and finance Lauren made it seamless. I would HIGHLY recommend this team as there was no pressure, and fully upfront about everything. Best car buying experience I have ever had, and we have purchased a lot of vehicles. More
by rcna
Employees Worked With
Michael Guzman, Sales mang Drew, finance Lauren
April 21, 2026
You are greeted in your vehicle and asked about your visit. A very courteous staff direct you in to check in for your services. There's no pressure and all needs are explained in terms understandable. visit. A very courteous staff direct you in to check in for your services. There's no pressure and all needs are explained in terms understandable. You are in and out very close to the time estimated for you. The waiting area is very clean and bright with comfortable seating. More
by maryemccray245
Employees Worked With
Brandon Bowman
April 20, 2026
Jay made the entire buying super simple, answered every question, and highlighted every feature of the car. Best car buying experience of my life. Would recommend Jay at Hendrick Kia in Concord to anyone. question, and highlighted every feature of the car. Best car buying experience of my life. Would recommend Jay at Hendrick Kia in Concord to anyone. And I love my new 2026 Sportage X-Line Hybrid. More
by Mike
Employees Worked With
Jay Cauble
