
Hendrick Kia of Concord
Concord, NC
Filter Reviews by Keyword
By Type
300 Reviews of Hendrick Kia of Concord
Another Hendrick dealership that would not negotiate beyond what they consider reasonable. I negotiated with them, and I guess $15,000 down payment was good not for them. My trade was $12,000 off MSRP w beyond what they consider reasonable. I negotiated with them, and I guess $15,000 down payment was good not for them. My trade was $12,000 off MSRP with 11,599.4 miles on a 2022 Ford Escape Titanium AWD. They expected a $17,300 as a down payment. Their $2,300 difference in negative equity (according to them). Negotiation is a one-way street apparently. I rather keep my car. No need to ever go there again. Good luck. More
Drew Spatafore and staff lied to me about a lease agreement. I was talked into a new lease that I didn’t want. Lesson learned. I will never do business again with this dealership or any Kia dealershi agreement. I was talked into a new lease that I didn’t want. Lesson learned. I will never do business again with this dealership or any Kia dealership from this point forward. You should be ashamed of the way customers are conned into buying cars that they can’t really afford. More
Josh Donahue was the best. So courteous and knowledgeable of the Kia Sportage. He knew how to work all the technology and genuinely cared about my thoughts and opinions. I ta So courteous and knowledgeable of the Kia Sportage. He knew how to work all the technology and genuinely cared about my thoughts and opinions. I talked to quite a few salesmen during my car search snd Josh gets my #1 vote on professionalism . More
This Dealership & its staff are 1st CLASS! !! Let's start with Johnny Moore who was so easy to work with and great knowledge and follow thru after ordering our car. We bought a 2023 Kia Sorent !! Let's start with Johnny Moore who was so easy to work with and great knowledge and follow thru after ordering our car. We bought a 2023 Kia Sorento Xline Prestige that beats the pants off my previous 2022 Infiniti QX55! I saved thousands for a better drive, more features & better technology I will buy again and again from this dealership. I also worked with their manager JC and he was professional and none of these folks acting pushy, salesy add in the dealership is itself is amazing in general. I will not service or go anywhere for our next cars period. After the way we were treated on first visit we NEVER looked elsewhere. Dennis Day More
The Dealership was neat and clean. Everyone we met was friendly and smiled and we felt comfortable. I would recommend Hendrick Kia of Concord. Everyone we met was friendly and smiled and we felt comfortable. I would recommend Hendrick Kia of Concord. More
Josh was so personable. He made our purchase the easiest purchase we have ever experienced. Hendrick is blessed to have him on the team! He made our purchase the easiest purchase we have ever experienced. Hendrick is blessed to have him on the team! More
Sales man was awesome clean and curtius personal coffee water was offered car washed and gassed up when I came back to pick it up. water was offered car washed and gassed up when I came back to pick it up. More
Get a lot of my stuff on the phone and online but Josh Donahue was my salesman and Chris was my finance person and when all was said and done I was in and out of there in a little over an hour extremely h Donahue was my salesman and Chris was my finance person and when all was said and done I was in and out of there in a little over an hour extremely happy with the service the car and the attitudes that were portrayed by all of the employees would recommend this dealership to anybody looking for a vehicle again there was some confusion about my financing got it all handled basically online and when I got there the car was all ready to go I just had to sign the paperwork Josh went over the safety features and stuff in the vehicle and I was out the door More