Hendrick Honda Woodbridge

First, this dealership is 20 minutes (on a good day) out of our way. We came here because Pohanka Honda has a liar that just wants you in the door. However, I'm EXCEPTIONALLY HAPPY we came to HENDRICK HON of our way. We came here because Pohanka Honda has a liar that just wants you in the door. However, I'm EXCEPTIONALLY HAPPY we came to HENDRICK HONDA Woodbridge VA. From start to finish they were not pushy and customer service was excellent. They were interested in "helping" us find the car we wanted not shove us into the car that made them the most. I will say, Guillermo is a great salesman, because my wife was actually opposed to the 2012 Civic because of some of the reviews and was considering a used one or a CR-Z or Accord. But, what her heart has been set on for a few years is an Orange Civic SI Coupe. So without pressure G said, take a look at them and considering the reviews, judge for yourself. So she did and she fell in love with the car. We are not sure why so many people are unhappy with the car, because overall we love the changes. Anyhow, this is supposed to be about G and the dealer and they are GREAT! More

All were very helpful. Jesse was informative about the trade in process and about the new car I was interested in buying. The whole process went smoothly and in a timely matter. I was short of doing cartw trade in process and about the new car I was interested in buying. The whole process went smoothly and in a timely matter. I was short of doing cartwheels at the end of the purchase!! Awesome teamwork!! More

If all of the above questions were answered it should be up to the customer wheter or not they would like to fill out the review. You cannot submit this survey until the review is filled out. (NOT GOOD) The up to the customer wheter or not they would like to fill out the review. You cannot submit this survey until the review is filled out. (NOT GOOD) The question should speak for it's self. I have nothing much to say about the service that I recieved, but that Abby and Kevin were very caring I felt that they treated me like family. They both were outstanding people who put their heart in making sure I was satify from the time I walked into the dealership until the time I left. This was my second time at Hendrick and I worked with Abby and Kevin the first time and I requested them again this time. I left very happy and pleased. I love them both. Thank you More

Deciding to purchase a new CRV we visited other dealers and found that the team at Hendrick Honda met our needs. They where advised that the purchase needed to be accomplished in a short period of time but and found that the team at Hendrick Honda met our needs. They where advised that the purchase needed to be accomplished in a short period of time but, a color choice needed to be made. Three different color choices where made ready at the required time. My wife and I where able to compare the vehicles side by side and made a choice withing five minutes. The team member understood the limited amount of time available for us. They moved us thru all steps in the purchasing process in a very timely manner and had us on our way in our new 2012 BLACK CRV More

I bought my car in hendrick honda 3 months ago .The salesman was so helpful .I think he is one of the best salesman there and I appreciate everything he did to me.I come by today and he help me for a l salesman was so helpful .I think he is one of the best salesman there and I appreciate everything he did to me.I come by today and he help me for a lot of things.Great customer service too! Thank you mister Q More

After I finalized the sale with the sales representative Kevin Flores I had to go to finance and see Mr.Mathias and I did not have the same great experience with Mr. Mathias He confused me with changing the Kevin Flores I had to go to finance and see Mr.Mathias and I did not have the same great experience with Mr. Mathias He confused me with changing the payment amounts by adding warranties in. The worst part was that I felt he contradicted himself and said different things. So, I did not buy any additional warranties. Wish I did not have to deal with that and it had been explained to me ahead of time. Also, I am very disappointed that when you buy a brand new car, Hendrick Honda does not offer free oil change etc. for the first 30K miles, because that is what Toyota dealer gave us when we bought our new Toyota. More

This is the third Honda Accord I've purchased and the second one from Hendrick Honda. Both Q Le and George Henderson were very helpful and professional. A pleasure doing business with them. second one from Hendrick Honda. Both Q Le and George Henderson were very helpful and professional. A pleasure doing business with them. More

My daughter had the misfortune and fortune to have an accident right in front of the dealership. She and her brother were driving from school in NC home to CT. The guys came out to see if everyone was ok accident right in front of the dealership. She and her brother were driving from school in NC home to CT. The guys came out to see if everyone was okay and then made some minor repairs to her CRV without charge so that she could get back on the road. Her facebook post says Honda Service Departments are my friends - Thank you VA boys! And as a mom 400 miles away - I thank you as well. More

This dealer was in two words: horrible and deceitful. I have very strong reason to believe that David, or a member of his staff called the other dealership I was working with, after I forwarded them an ema have very strong reason to believe that David, or a member of his staff called the other dealership I was working with, after I forwarded them an email from that dealership, PRETENDING TO BE MY COUSIN TO GET INFORMATION ABOUT THE PRICE THEY GAVE ME--with a blocked # by the way. I may just report them to Honda. That really says it all. He also told me he had "friends at that dealership" that told him no way would they really give me the price they promised, after I attempted to hold him to his promise to "match or beat any price". He then told me his absolute lowest offer was $100 over the last "lowest offer" he had sent me via email!!!!! He also told me the car they promised to show me was not real and they were just luring me in. I am writing this email after having driven in to work in the car I was promised, which I bought at the price promised, when promised---FROM ANOTHER DEALER. I would mention the name, but I am afraid it will get this review booted. David was very pushy on the phone, interrupting me constantly and only pausing in between lies to get me to commit to buy from them right then right now. I understand this is a tough business, but I hope that dishonesty and ugliness like this won't trick you into giving them your business. Buyer be warned! I am writing the review because I am disgusted at the level of dishonesty and shady business that I got from this dealer. By the way, if they are promising a lifetime warranty--you can buy it anywhere and they just tack it onto their price anyway, so basically they force you to buy it. Cool, huh? More