
Hendrick Honda Woodbridge
Woodbridge, VA
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1,266 Reviews of Hendrick Honda Woodbridge
Couldn't have asked for better people to service my moms car in the middle of a major breakdown on our way home to SC. We are so thankful for the service we received in the middle of the power outage. Thank car in the middle of a major breakdown on our way home to SC. We are so thankful for the service we received in the middle of the power outage. Thanks! More
I was on my way to a dealership next door, but could not find a parking space. I parked at the Hendrick Honda Dealership instead. I took at look at a nearby car on display and was greeted by Kevin Flores. find a parking space. I parked at the Hendrick Honda Dealership instead. I took at look at a nearby car on display and was greeted by Kevin Flores. I asked him if it was okay to park here while I go to the other dealership. He stated that he saw me looking at the car on display and wondered what I was looking for and what did I want to spend. I expressed what I was interest in and knew Honda's as great cars and he showed me the Honda Crosstour. He showed me all of the features and we took a test drive. It was a great car for me and I decided to purchase. Once all of the paperwork was completed, Kevin introduced me to Mark Kueny, Finance Manager. Mark was very pleasant and throughly explained all of the paperwork to me and gave me my options. Having been in the customer service area for over 20 years, I was very impressed with the service and how Kevin's confidence in finding me the right car exceeded my expectations. I usually bring my husband with me to avoid all of the haggling,but I felt at ease with this purchase. Thank you Kevin and Mark for making this a pleasant experience. More
Happy with Hendricks Honda. They have alot of different types of cars for people to look at and test drive. Pleasant and helpful people working at Hendricks. We have purchased 5 Hondas from Hendricks in pa types of cars for people to look at and test drive. Pleasant and helpful people working at Hendricks. We have purchased 5 Hondas from Hendricks in past and present years. More
Very happy with the professionalism and customer service. I will say the process took over 7 hours which is a huge turnoff however, it the time is cut in half, I will bring my wife back. Abby kept her word I will say the process took over 7 hours which is a huge turnoff however, it the time is cut in half, I will bring my wife back. Abby kept her word and Bill was truly a professionalism. More
Everyone at Hendrick Honda was very helpful, knowledgeable, and friendly! I would recommend them to anyone looking for a car - new or used. I could not be more pleased with the service. knowledgeable, and friendly! I would recommend them to anyone looking for a car - new or used. I could not be more pleased with the service. More
I had a very bad experience with this dealership when I went to buy a new 2012 Honda Accord EX-L with Navigation. We had agreed upon a price via e-mails before I went to buy a car from them. but these guys went to buy a new 2012 Honda Accord EX-L with Navigation. We had agreed upon a price via e-mails before I went to buy a car from them. but these guys did not honor that price and also despite their assurances, they did not have the car which I wanted. I will never buy/ visit this dealer again. I would give them 0 ratings. More
Despite a very rocky experience with the internet sales staff at Hendrick Honda, I was finally introduced to Kevin Flores. Kevin helped correct certain issues related to an agreed upon price and then bent staff at Hendrick Honda, I was finally introduced to Kevin Flores. Kevin helped correct certain issues related to an agreed upon price and then bent over backwards to ensure I was pleased. Kevin even waited for me at CARMAX to ensure I had a ride home if I sold my trade-in there. Very professional, courteous, and an exemplar of customer service, Kevin is to be commended. All salespersons should learn from Kevin. He helped save and then sealed the deal. Scott in Oakton, VA More
Was planning to go next door to Toyota; Kevin was returning from the lot from talking with another customer and greated me with "do you you need help with anything". I did not feel pressure, it was returning from the lot from talking with another customer and greated me with "do you you need help with anything". I did not feel pressure, it was more of an assist offer (Pleasant). I described the kind of vehicle I was interested in; I am older so I wanted something easy to get in and out of with decent mileage, leather interior and reasonable price. Kevin said before we go inside, would you like to look at this Crosstour and see if this doesn't meet your description. IT WAS PERFECT - price, leather, features, comfort. We took it for a drive and it is an incredible vehicle. Next came negotiations. I had a 2004 VW, a nice car, but it needed transmission work and I pointed that out to him. After appraisal he came back with an offer I was disappointed with. I made a counter offer which could not be met, but after considering the counter/counter, coupled with the already deep discount, I decided to accept. Discussions with Mathias in finsnce were helpful and relatively pain free. When we finished, Kevin put the temp plates on, set up my bluetooth phone access and I was off. Everyone I encountered was courtious, friendly and helpful. So far I am very satisfied. I say so far because I have not driven enough miles to try out their service department. Except to say the car was clean, full of fuel and ready to go. More
great working with the people from handpick, they were very professional and didn't waste my time . They kept there promise to me and made it a quick and smooth transaction. very professional and didn't waste my time . They kept there promise to me and made it a quick and smooth transaction. More
We were told by Checkered Flag Honda Virginia Beach,VA that the Pilot we desired was at Hendrick Honda. We called talked to David Alami told him we wanted the Bali Blue EXL/Nav made an OTD offer which was that the Pilot we desired was at Hendrick Honda. We called talked to David Alami told him we wanted the Bali Blue EXL/Nav made an OTD offer which was accepted. In short the process was an enjoyable experience. Allen was given a fair offer for his Tundra pickup so we traded it in on the pilot. We will be telling family and friends who are in the market for a Honda Hendrick Honda is the dealership to use. Loyal Honda owners, Allen& Carol Reisinger More