Hendrick Honda Pompano Beach
Pompano Beach, FL
Filter Reviews by Keyword
By Type
1,016 Reviews of Hendrick Honda Pompano Beach
We came to the dealership for service on a 2004 CR-V and while waiting for a loaner car we decided to check out the new models. Christie Starke had my wife drive two demos and my wife really liked the Cros while waiting for a loaner car we decided to check out the new models. Christie Starke had my wife drive two demos and my wife really liked the Crosstour. We left the dealership and began to research the vehicle on the Internet and in the process we requested pricing quotes from other dealers in the area. Christie stayed in touch with us and promptly responded to all our questions. We essentially negotiated the final price over the Internet and telephone including the trade-in value of my wife's CR-V. Christie had to serve as the sole interface to all of the parties involved because we refused to return to the dealership unless we had an agreement on a price "out the door" for the new vehicle less our trade-in. We rejected the initial offer for our CR-V and we showed Christie that our valuation of the car was supported by Kelley Blue Book (www.kbb.com). She was able to use this information to get Alfred to revise the offer and we agreed to a deal on Monday. There was a minor glitch on Tuesday regarding mud guards and protective body side molding which was eventually resolved with a "We Owe" form. I would like to point out that Pompano Honda was not the lowest bidder. We received four bids for the car and one was about $200 lower than Pompano Honda assuming that that dealer would pay the same amount as Pompano Honda for our trade-in which they had never seen since it was being repaired at Pompano Honda. My wife and I agreed that because of the extraordinary effort that Christie Starke had put in to closing this deal coupled with the anticipated hassle of starting this process all over again with a dealer about 20 miles further away, that we should give our business to Christie as a thank you for all the work she had done on our behalf. Sy Schulman sybarb@bellsouth.net Tel. 561-392-5833 More
David reeve at pompano Honda was honest, straight forward and an easy sales person to work with. he followed through on all that was asked and or requested. He made our experience pleasant. It was also a ple and an easy sales person to work with. he followed through on all that was asked and or requested. He made our experience pleasant. It was also a pleasure to work with Rick in the financing department. he was knowledgeable, quick, friendly and thorough. More
Luis is the Best sales of the year. not only was he able to work with my budget but was able to sale me the exact car I wanted. I am very grateful to have found a great dealership where there is people I ca to work with my budget but was able to sale me the exact car I wanted. I am very grateful to have found a great dealership where there is people I can truly count to do business with. Luis from Pompano Honda saved me from the night mare I was leaving with Coral Springs Honda, I am glad my friend recommended me to Luis. More
Working with Dave Reeve at Pompano Honda was terrific. He was friendly, helpful, he didn't waste my time, he put me at ease and worked with the pricing I needed to get to, I would highly recommend Dave an He was friendly, helpful, he didn't waste my time, he put me at ease and worked with the pricing I needed to get to, I would highly recommend Dave and the entire team at Pompano Honda. I have to say that the dealership I was at before was a nightmare, I forgot how happy Honda ownership is. Great car (CR-V) Great dealership. Highly recommend. Thanks again Dave! More
Rene was great to deal with, exhibiting fine customer service. He followed up with us after our first visit to the dealership and answered all our questions and was very accommodating and respectful. He service. He followed up with us after our first visit to the dealership and answered all our questions and was very accommodating and respectful. He had good product knowledge and was willing to work with us price wise without pressuring us. We bought our first Honda ( which we still own) at Pompano 14 years ago and we're happy we returned to lease the new one. Rene helped to make the overall experience go smoothly and pleasantly. More
I just leased a 2010 Honda Odyssey and the experience was excellent. Great service and price. The two gentlemen we dealt with were awesome! Great job! We were given a complete breakdown of the price of excellent. Great service and price. The two gentlemen we dealt with were awesome! Great job! We were given a complete breakdown of the price of the car, with or without options, and a full review of the financing terms and conditions. We were able to make an informed decision if the purchase made sense and whether we wanted to fiance to own or lease the car. After the purchase, David showed us how to use and operate many of the options inside and car and took more than the necessary time to make sure we understood all of it. What he did not know, he went to find out until we got it perfect. Great service. We are very happy with our overall experience and would buy another car there in the future. Thanks, Rebecca Beam and Adam Thompson More
I have always dreded buying a new car because of the car salesperson. This time I did my shopping on the internet. Pompano Honda had the car I was looking for and I found the entire buying experience hand salesperson. This time I did my shopping on the internet. Pompano Honda had the car I was looking for and I found the entire buying experience handled in a most professional manner. I definitely will recommend Pompano Honda to everyone! Thanks for restoring my faith in car buying! Dave Reeve was truthful from the very beginning even though I gave him a very hard time. He is a number 1 salesperson in my book. Johnny Lee handled the financial side of buying and was also very pleasant and truthful with me. I value that in a person. More
I was very satisfied with the purchase of my new vehicle and would return when I want to purchase another vehicle. The financing was a very great experience not like last time when I was very dissatisfied and would return when I want to purchase another vehicle. The financing was a very great experience not like last time when I was very dissatisfied with the financing and the finance rate. This was the reason I traded my vehicle. More
This dealership is very friendly,and had no problem with Albert Bruno . who sold me my new accord. He is new at the dealership but that did not cause any problem.would recommend the dealership to friends a Albert Bruno . who sold me my new accord. He is new at the dealership but that did not cause any problem.would recommend the dealership to friends and family. the only thing that i would wish for is a faster way to buy the car, it took me about 5 hours More
I was very impressed with my salesmens knowledge, experience, genuine care that I was happy with my new vehicle, attention to detail in assuring that all my questions were answered and most of all hi experience, genuine care that I was happy with my new vehicle, attention to detail in assuring that all my questions were answered and most of all his sense of urgency understanding that I did not want to spend my entire day in the dealership. More