Hendrick GMC
Columbia, SC
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The service department at Hendrik GMC is a total disaster! Every visit I have ever had was a disappointment. This time I waited weeks for parts and went to my scheduled appointment this morning. disaster! Every visit I have ever had was a disappointment. This time I waited weeks for parts and went to my scheduled appointment this morning. After waiting over 2 hours they tell me they don't even have the parts. And they can't tell me when they might even be able to get them. There is absolutely no management and no customer service. Think about it before you buy a vehicle from them. More
Normally I have no problem with getting my car serviced at the dealership. But this last time I needed to replace my cabin air filter and regular air filter. I was not given any kind of warning about how m at the dealership. But this last time I needed to replace my cabin air filter and regular air filter. I was not given any kind of warning about how much it would cost when I saw my bill I was blown away by the amount I had to pay for the cost of the part. I was very disappointed that this wasn’t communicated to me prior to the service being done when my husband could have easily taken care of those two things at home. More
I’ve purchased my last two vehicles at this location and serviced my last five GM vehicles there. Although ownership has changed several times over the years, I keep coming back for both maintenance and rep serviced my last five GM vehicles there. Although ownership has changed several times over the years, I keep coming back for both maintenance and repairs. Prefer the one-stop service and having my vehicle maintenance history in one location. More
We had a great experience purchasing our 2027 Yukon from Hendrick GMC. The entire staff was outstanding! Hendrick GMC. The entire staff was outstanding! More
The salesman was very knowledgeable and professional. Made our shopping experience easy. We got the truck we needed when we were looking at the truck we wanted, which didn't fit our needs. Thanks to Made our shopping experience easy. We got the truck we needed when we were looking at the truck we wanted, which didn't fit our needs. Thanks to the salesman, we got the right truck More
Kevin helped us get the car we wanted. He found a red Acadia and it was fun to drive. The sales manager was great to work with ! He remembers us from the last time we bought a vehicle! He found a red Acadia and it was fun to drive. The sales manager was great to work with ! He remembers us from the last time we bought a vehicle! More
Great experience! Everyone was professional and accommodating. No unnecessary pressure and straight forward. This was a very smooth and painless process that didn't re Everyone was professional and accommodating. No unnecessary pressure and straight forward. This was a very smooth and painless process that didn't require unnecessarily wasted time. I will buy here again. More
