Hendrick Chrysler Dodge Jeep RAM Wilmington
Wilmington, NC
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689 Reviews of Hendrick Chrysler Dodge Jeep RAM Wilmington
The dealer and the staff, especially Khristine Haar in the service department went above and beyond my expectations. I highly recommend her as a service writer. Most recently she showed me how to save mon the service department went above and beyond my expectations. I highly recommend her as a service writer. Most recently she showed me how to save money on oil changes and tire rotations by using the prepay plan. Since it is service that has to be completed it just made good sense to take advantage of what Khristine offered. More
Vince Bing has been excellent. He has been my service advisor for a few years and he deserves a shout out! Always keeps me posted on the truck and always calls me back. Great custo He has been my service advisor for a few years and he deserves a shout out! Always keeps me posted on the truck and always calls me back. Great customer service. Keep it up Vince! More
I was able to be seen the same day I called for service, which was greatly appreciated. I never met my assigned service advisor Aaron, someone else assisted. I experienced a very efficient check in process. which was greatly appreciated. I never met my assigned service advisor Aaron, someone else assisted. I experienced a very efficient check in process. The dealership offers an oil change package deal which is an excellent value so I purchased it. The dealership missed its mark on promptly notifying me once my vehicle was completed. I had to notify the service advisor that assisted me that my vehicle was finished. The service advisor asked if I had received a call that my vehicle was completed and I stated “No.” The service advisor retrieved my paperwork from Aaron’s desk and quickly assisted with its return. Although I didn’t get the opportunity to meet Arron, everyone else's customers service was excellent. More