Hendrick Chrysler Dodge Jeep RAM Wilmington

Very enjoyable experience! Woody was exceptional as he made this out of state individual feel at home. He worked very hard to find me what I wanted and never pressured me into a Woody was exceptional as he made this out of state individual feel at home. He worked very hard to find me what I wanted and never pressured me into anything I did not want. More

Mercedes Level Experience At A Jeep Dealership I came in with a burning smell and change oil light well before service period. They did a diagnostic that I was not charged for and informed me that I came in with a burning smell and change oil light well before service period. They did a diagnostic that I was not charged for and informed me that the LED bulbs I installed is overheating a circuit. I really thought I was going to be nickel and dime like the Jacksonville dealership. I was only charged for the oil change well below what Jacksonville charges for a Wrangler. I changed the bulbs myself. Easy fix. Best Dealership experience ever. More

Awesome Experience! The overall experience was excellent and Woody was exceptional! Will absolutely recommend him and Neuwirth to my friends and family! The ease of this The overall experience was excellent and Woody was exceptional! Will absolutely recommend him and Neuwirth to my friends and family! The ease of this process was wonderful. More

Enjoyable Experience! The process from beginning to end was seamless and easy. They worked around my tight schedule and got me into a brand new vehicle for the weekend! Enj The process from beginning to end was seamless and easy. They worked around my tight schedule and got me into a brand new vehicle for the weekend! Enjoyed my visit. 2nd car from them in the last 6 months! More

Great experience, will be returning for future purchases We have purchased 4 jeeps through neuwirth and have never had a bad experience. Their seevice department has always treated us well and done everythin We have purchased 4 jeeps through neuwirth and have never had a bad experience. Their seevice department has always treated us well and done everything they could to help us out. Thanks to our salesmen, Devon Esteves and Casey Starbuck and Matt Gillilan in service, we won't go to another dealership because of how well they have taken care of us. More

Great Customer service Jeff Williams went above and beyond to find the car we wanted. He is an asset to the Neuwirth Motors Dealership. I would highly recommended Jeff to an Jeff Williams went above and beyond to find the car we wanted. He is an asset to the Neuwirth Motors Dealership. I would highly recommended Jeff to anyone looking for a car. More

Top notch customer service Vincent bing has been amazing, kind, helpful, caring, and very respectful. My jeep has had some issues and he knew I was a single mom and he has made Vincent bing has been amazing, kind, helpful, caring, and very respectful. My jeep has had some issues and he knew I was a single mom and he has made this whole process so easy and has done everything he could to make sure I was able to go on with my day to day while my jeep was getting serviced. It may seem little but it has taken the entire stress of not having my car completely away...thank you so very much. More

Tricksters DIRTY TRICKSTERS! Megan called my husband today, the phone was on speaker, and told him she was looking for a special edition jeep for a special cust DIRTY TRICKSTERS! Megan called my husband today, the phone was on speaker, and told him she was looking for a special edition jeep for a special customer. She looked through her records and saw that my husband had bought that kind of jeep about 2 years ago from them. She asked if he was willing to sell that jeep back to their dealership so they could then satisfy that other customer. I and My husband decided to make that deal, since that would mean one car payment less and that would help with the 4 kids and bills. My husband told her we lived 3 hours away and that he would make the drive if they promised to treat him fairly. She pretty much guaranteed him over book value as long as the jeep was still in great condition. That they would make an aggressive buyback offer and he pretty much had nothing to lose or worry about. My husband and son dropped everything to leave right away. My son followed his dad ( my husband) in his car so that my husband would have a ride back home. 3.5 hours in traffic, When they got there, nobody knew why they were there. After a long back and forth, they appraised the vehicle. They offered him $6500 below book value. Then made the excuse it was low, because of what my husband had paid for it brand new. Disregarding the fact, that this special edition is nowhere else to be found close by. Then they tried to sell him another car, then they said the only way they would give him more money if he would trade it in for another car. My husband told them, remember you guys called me, not the other way around. Since the dealership didn't honor their word, no deal happened. All they said was, thank you. They Didn't reimburse him for 2 vehicles' gas to get there and back, dinner on the road and of course 7.5 hours of their time. Needless to say my husband is a disabled vet with tbi. To Neuwirth dealership, you are dishonest, trifling and do not care about people. This is the most ridiculous thing that has happened to us in many years. I will post this everywhere to make sure people know about your dirty tricks. Shame on you all! Shame on your business! More

Great Sales experience Woody Crawford showed patience, expertise, and problem solving during our buying experience. He showed us many cars that fit our needs and helped us Woody Crawford showed patience, expertise, and problem solving during our buying experience. He showed us many cars that fit our needs and helped us decide on the final one. We were looking for a jeep that we could flat tow behind our motorhome. We had a tight timeline to install the baseplate on the jeep and he found a resource who completed the job on our timeline. I would highly recommend Woody!! More

Great Jeep buying experience A great overall buying experience. Both Woody Crawford and Mike Altilio made our Jeep purchase easy and pleasurable. We will definitely be back to Neu A great overall buying experience. Both Woody Crawford and Mike Altilio made our Jeep purchase easy and pleasurable. We will definitely be back to Neuwirth Motors. More