Hendrick Chrysler Dodge Jeep RAM Wilmington

My family sent me to check this place out. I thought I would since they had the car I wanted and I decided to buy. Great experience. would since they had the car I wanted and I decided to buy. Great experience. More

The buying experience with Noel was great and I love my Jeep. However, Dakota submitted my deal with a downpayment after I instructed him I wanted 0. While signing I even asked him to confirm it was 0 an Jeep. However, Dakota submitted my deal with a downpayment after I instructed him I wanted 0. While signing I even asked him to confirm it was 0 and he did. I had a couple of calls from Noel and Matt that I needed to pay a down payment. I thought that was weird. I then got a call from Ken that they needed to rework the deal to correct THEIR mistake. I gladly went back to sign papers again and it was done very quickly. A couple of months later I noticed I hadn't received a payment coupon. I left voice messages and text with Matt to see who the lender was (my thumb drive was blank) with NO response. I followed up again by text and he said he sent my request to Dakota. Nothing from Dakota. I left a VM with Ken and no response. All I wanted to know is what lender sent the proceeds to Hendrick so I could track down he lender. NOTHING. I had to run my own credit report to see who the account was with and call them to fix the issue that Hendrick Finance department gave the lender the wrong mailing address. I will be going to another Jeep dealer in Shalotte NC to get my service done.and never buy from Hendrick again. More

After vehicle was serviced the mechanic test drove the car with me to assure me the issue was resolved. I didn’t even request that car with me to assure me the issue was resolved. I didn’t even request that More

Really great help in the service department . Thanks you. Would recommend to get your vehicle service there. Awesome group to work with thanks for what yall do. Would recommend to get your vehicle service there. Awesome group to work with thanks for what yall do. More

Easy to schedule an appointment, prompt and courteous reception, smooth check in, good communication, quick turn around and fair price for the service offered! Well done! reception, smooth check in, good communication, quick turn around and fair price for the service offered! Well done! More

Dana was awesome to work with! She did such a great job working with us on a 2021 Gladiator I went back a week later and purchased a 2021 Wrangler to go with it. She was fun and easy to work with and mad working with us on a 2021 Gladiator I went back a week later and purchased a 2021 Wrangler to go with it. She was fun and easy to work with and made sure she did right by us getting all of our questions answered and wouldn't rest until she knew were taken care of. If you want to buy a Jeep she's your girl! More

Dana is truly awesome! She didn’t haggle or pressure. She was high energy and just appeared to genuinely enjoy making conversation. I ended up purchasing a new Jeep Wrangler. It was the best car buying exper was high energy and just appeared to genuinely enjoy making conversation. I ended up purchasing a new Jeep Wrangler. It was the best car buying experience I’ve had. She rocks and is 5 stars! More

Dylan did a great job in the service department - he’s super-helpful and great at diagnosis. Overall, only 4 stars - dealership could do with an overhaul and better facilities. I think they just took it super-helpful and great at diagnosis. Overall, only 4 stars - dealership could do with an overhaul and better facilities. I think they just took it over to be fair...last dealer was Fields in Chicago which was pretty much best in class. More

Dana S., all I can say is thank you. I appreciate all of your help. If you don’t know the answer to one of my questions you take the time to find the answer. your help. If you don’t know the answer to one of my questions you take the time to find the answer. More

Dana was instrumental in creating an awesome car buying experience for me! She was very knowledgeable about Jeeps, and went above and beyond to answer all of my questions and ensure I found the right Jeep experience for me! She was very knowledgeable about Jeeps, and went above and beyond to answer all of my questions and ensure I found the right Jeep for me. I highly recommend Hendrick Chrysler Dodge Jeep RAM Wilmington- ask for Dana when you go in! More