Hendrick Chrysler Dodge Jeep RAM Wilmington
Wilmington, NC
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688 Reviews of Hendrick Chrysler Dodge Jeep RAM Wilmington
We had a really great experience at Hendrick CDJR. We worked with Chris, who was friendly, responsive, knowledgeable and was really able to provide us with some great options to choose from based on We worked with Chris, who was friendly, responsive, knowledgeable and was really able to provide us with some great options to choose from based on our discussion of what we were looking for in our next car. We would definitely recommend Hendrick CDJR and Chris to anyone in the market for a new vehicle. More
Hendrick was able to get me in quickly as an urgent light came on. I travel all the way from Ocean Isle Beach. I really enjoy Vince’s assistance. great group! light came on. I travel all the way from Ocean Isle Beach. I really enjoy Vince’s assistance. great group! More
Worked extremely hard to find the vehicle that. Eats my needs! Did not give up even though my specific needs were different than the norm! Eats my needs! Did not give up even though my specific needs were different than the norm! More
Service is always courteous, and done in a timely manner. Drew works through the issues and reviews maintenance that was complete and what maintenance is ahead. Drew works through the issues and reviews maintenance that was complete and what maintenance is ahead. More
They are always welcoming and friendly. The service is quick and excellent! I always feel cared for. The service is quick and excellent! I always feel cared for. More
**I gave this dealership plenty of opportunities to make this right. ** They will sell you vehicles with major issues! We purchased a used 2017 vehicle from this dealer. Not but two weeks after we purchase this right. ** They will sell you vehicles with major issues! We purchased a used 2017 vehicle from this dealer. Not but two weeks after we purchased it, the steering locked up on it while my kids and wife were in the car. They towed it and said the fixed the problem. Okay great!! Well not so great we had its first oil change since being the owners and the vehicle had a large amount of gas in the oil. We found out this was due to the “high pressure fuel pump” we also paid almost $2800 on a warranty for the vehicle called: Hendericks Auto Guard, to just be told they will not cover it. This is a $1,200 repair. So we had a lot of back and forth with the dealership, speaking to different people every time just to be told sorry about our lucks and there is nothing they will do. Keep in mind if i just continue to drive it the engine will obviously have some pretty major issues. So we have a $25,000 vehicle that is not drivable. I even begged the dealer to work with us to allow us to get into a different vehicle. We were told we can trade it in, but told us we would be lucky to get $15,000 out of the vehicle. Making us $10,000 upside down. Ive made it to the point of giving up on the dealership and suggest that you look around elsewhere for a vehicle to purchase. More