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Hendrick Buick GMC Cadillac

Cary, NC

4.9
160 Reviews

115 Team Hendrick Way

Cary, NC

27511

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Showing 160 reviews

January 28, 2021

We always receive great service at Hendrick's GMC. Greg Hamilton is who we choose to use as our service lead. The professionalism and great service will keep us coming back. More

by wvuwags
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Hamilton
Feb 01, 2021 -

Hendrick Buick GMC Cadillac responded

Wvuwags, we really appreciate your feedback, We do hope we can be of assistance in the future!

January 15, 2021

I received excellent service from Kyle at Buick/GMC Cadillac. He talked with me about my concerns and he kept me updated throughout the process. I would highly recommend Kyle at Buick/GMC Cadillac. More

by christinah1109
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Jan 21, 2021 -

Hendrick Buick GMC Cadillac responded

Christinah1109, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Buick GMC Cary.

January 12, 2021

Dave Banks and Joshua Feldman made my buying experience enjoyable. I highly recommend these two. When I purchase another vehicle, I will definitely seek these two out. More

by garyclayton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Banks
Jan 18, 2021 -

Hendrick Buick GMC Cadillac responded

Gary, thank you for taking the time to leave us a review. We do hope we can be of assistance in the future. Take care!

January 08, 2021

The salesman (Eric Herring) was extremely knowledgeable, kind and helpful. The rest of the experience purchasing near 1/4 million in high end vehicles in a 30 day window was HORRIBLE to say the least. More

by fred.sieber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Herring 10 STAR
Jan 12, 2021 -

Hendrick Buick GMC Cadillac responded

Fred.sieber, We always want our customer's experiences with us to be the best, and would like to discuss this with you further. At your convenience, please contact Nicholas at 919-380-6062. Thank you for your time and we look forward to hearing from you soon.

January 02, 2021

Great service from Greg H. & the Gang! I needed a repair under warranty the afternoon before New Years. The last minute repair was taken care of without any issue. Thank you, Mary N. More

by mknelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg H.
Jan 04, 2021 -

Hendrick Buick GMC Cadillac responded

Mknelson, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Buick GMC Cary. We do hope we can be of assistance in the future. Take care!

December 27, 2020

I cannot say thank you enough to Kevin Green and Lewis Brown for helping me get my wife a new 2021 Cadillac Escalade ESV. They went way above and beyond and were so extremely helpful and made my wife's Ch More

by Jon Finez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lewis Brown and Kevin Green
Dec 28, 2020 -

Hendrick Buick GMC Cadillac responded

Hi Jon, Thank you for taking the time to share your recent visit details with us. We appreciate the feedback! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Buick GMC Cary.

December 09, 2020

Matt Gaylord was a great salesperson to work with. He answered all my questions via text and after hours to make my buying experience that much easier. He found the car with the options that I wanted and More

by nealatway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gaylord
Dec 16, 2020 -

Hendrick Buick GMC Cadillac responded

Hi Neal, thank you for taking the time to leave us a review. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Buick GMC Cary.

December 02, 2020

Mr David Mercado and Phil the sales manager worked diligently to get us our 2020 GMC Acadia SLT in a timely manner. They were very proactive and professional. It was an overall great car buying experi More

by gary.aldrich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Mercado
Dec 16, 2020 -

Hendrick Buick GMC Cadillac responded

Hi Gary.aldrich, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Buick GMC Cary. We look forward to your next visit with us!

November 27, 2020

My Yukon was taken very promptly when I arrived. My service tech kept me informed of all issues found . I was very pleased with the entire process for all repairs made. More

by Mlptradingpost
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J B (service Dept)
Dec 01, 2020 -

Hendrick Buick GMC Cadillac responded

Thank you for taking the time to leave us this survey! We are so pleased you had a positive experience with us.

November 12, 2020

Courteous, professional and patient. The folks in the GMC sales department went above and beyond to make sure everything about my purchase, from road test to delivery, was convenient and friendly. Lee, David More

by Scottywho?
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Phillips
Dec 01, 2020 -

Hendrick Buick GMC Cadillac responded

Thank you for taking the time to share your recent visit details with us. We appreciate the feedback, and would like to discuss it with you further. Please contact (Nicholas at 919-380-6062) at your earliest convenience.

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