Hendrick Buick GMC Cadillac

EXTREMELY POOR GMC experience My experience at Hendrick GMC Cary could not be worse, now OVER THREE SEPARATE VISITS. I have had my brand new (1500 miles) Sierra Denali truck in to My experience at Hendrick GMC Cary could not be worse, now OVER THREE SEPARATE VISITS. I have had my brand new (1500 miles) Sierra Denali truck in to get the 4wd serviced three times, and they have yet to fix it. They want to tell me each time how they have fixed it, and spent a lot of time cleaning the vehicle and making me think they have done the job, but all I really need is the xxxx truck 4wd fixed so that I can drive it to work. I have now told everyone in my local subdivision about the extremely poor experience with the GMC, and I will continue to spread the word as far as I can until you honor your agreement to sell me a 4wd truck. It is what I paid for and it can't be used in 4wd. Stephen Smith Cary, NC More

Sales cycle Our salesman, Charles Carter, could not have been more helpful. He is dedicated to outstanding customer service. We would give him our highest rec Our salesman, Charles Carter, could not have been more helpful. He is dedicated to outstanding customer service. We would give him our highest recommendation and rating. More

Mark's and D's Excellent Experience! From our first telephone call to this dealership, we received the best of customer service. Ian Allen was our sale representative. He made our decis From our first telephone call to this dealership, we received the best of customer service. Ian Allen was our sale representative. He made our decision to purchase with Hendrick Buick GMC stress free and fun to say the least. Ian and Steven Jones were very helpful in our decision to purchase of a beautiful black Escalade. The price was great and the service that came with it was outstanding! More

Very good sale person Salesman Dashiel was very helpful, he was good to help us choose the right car, there were great for kids & were able to compare two cars before choos Salesman Dashiel was very helpful, he was good to help us choose the right car, there were great for kids & were able to compare two cars before choosing More

I HAD A GREAT EXPERIENCE! I had fantastic experience at dealership.The sales person Eric Herring was was very detailed In explaining and demonstrating different options on I had fantastic experience at dealership.The sales person Eric Herring was was very detailed In explaining and demonstrating different options on vehicle. He was very kind and thoughtful. More

Great Experience...AGAIN!! Let me start off by saying this dealership has got to be one of the best in the US! First and foremost, their customer service is of top quality! Norm Let me start off by saying this dealership has got to be one of the best in the US! First and foremost, their customer service is of top quality! Normally the car buying experience is long, tedious and can also be frustrating, but with Hendricks, they really put their customers first! This was my second purchase of a Cadillac with them and I could not have chosen a better place! Huge shoutout to Eric Herring & Kevin Green as they were the main contributors to my satisfaction with my experiences! Their patience, empathy and professionalism helped smooth the process. You will not go wrong with this facility if you're looking for a Cadillac, Buick or GMC vehicle! Needless to say, I am happy with my new '16 Cadillac Escalade and I thank you Hendricks of Cary! More

Purchased a new vehicle THIS REVIEW IS DIRECTED TOWARDS THE EXCELLENT SALESMAN- ERIC HERRING. THIS IS THE 2ND VEHICLE THAT HE ASSISTED ME IN. THE FIRST VEHICLE WAS A 2013 C THIS REVIEW IS DIRECTED TOWARDS THE EXCELLENT SALESMAN- ERIC HERRING. THIS IS THE 2ND VEHICLE THAT HE ASSISTED ME IN. THE FIRST VEHICLE WAS A 2013 CADILLAC ATS.... JUST A FEW WEEKS AGO HE SOLD ME A 2016 CADILLAC ATS. I AM OBSESSED WITH MY VEHICLE. ERIC IS FAIR, HONEST, GOD FEARING MAN. THAT I TRUST.... I CAN'T WAIT TO PURCHASE TO PURCHASE MY 2019 CADILLAC ATC. THUMBS UP TO ERIC HERRING!!! MY BUDDY!!! More

Great dealership to deal with. I purchased a Buick Enclave last week from Hendrick. Charles Carter was the person that I dealt with & he was very easy to deal with. He answered all I purchased a Buick Enclave last week from Hendrick. Charles Carter was the person that I dealt with & he was very easy to deal with. He answered all my questions & knew all about the Enclave. If I needed another car or truck I would buy from Hendrick. More

Great Experience We had a great experience at Hendrick GMC in Cary. The best part was that after we drove 4 hours to pick up the car it was perfect and waiting for me We had a great experience at Hendrick GMC in Cary. The best part was that after we drove 4 hours to pick up the car it was perfect and waiting for me on the showroom floor!!!! Amazing. The entire process was a smooth as can be expected. Will buy my next car at this dealership. More

Great Experience I purchased an Escalade from Hendrick Cadillac. Charles Carter was extremely knowledgeable and very professional. He is willing to take the time to ma I purchased an Escalade from Hendrick Cadillac. Charles Carter was extremely knowledgeable and very professional. He is willing to take the time to make sure you feel comfortable asking questions and any concerns. The purchasing process was very quick and simple. Hendrick gave us a great price on our trade in vehicle. The entire staff was very friendly and professional. I would not hesitate to recommend Hendrick Cadillac and Charles. More