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Hendrick Buick GMC Cadillac
Cary, NC
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Right Car and Right Support I worked with Charles Carter and I appreciate his willingness to find the car I really wanted. He was easy to work with and was professional in every I worked with Charles Carter and I appreciate his willingness to find the car I really wanted. He was easy to work with and was professional in every step. More
Charles Carter great to work with My second new Cadillac from Hendrick . Both times very professional and great to work with. You could not ask for a better person to work with (Mr Cha My second new Cadillac from Hendrick . Both times very professional and great to work with. You could not ask for a better person to work with (Mr Charles Carter) I would not think about going any where else when I have Charles Carter to work with. Thanks Tim Faulk More
Charles Carter Top shelf salesman! We will definitely recommend going to Hendrick Cadillac for exceptional service. Everyone we encountered while there was very poli Top shelf salesman! We will definitely recommend going to Hendrick Cadillac for exceptional service. Everyone we encountered while there was very polite, professional and friendly. Our salesman, Charles Carter, was great!! More
Jst say No I purchased a Certified Pre-owned Nissan from Hendrick. The sale was fine. Two of my friends have since purchased their Cadillac from Hendrick. The sa I purchased a Certified Pre-owned Nissan from Hendrick. The sale was fine. Two of my friends have since purchased their Cadillac from Hendrick. The salesman even gave me his cell number. But when you need service no one wants to talk to you. I scheduled an appointment and took my Nissan to the service department (which I still had a warranty) the brake light and traction control light was on then was turned away. They told me that they do not have the tools to work on my vehicle and stood and scratched their head, They said take it to Leith Nissan down the street which is not affiliated with Hendrick. I guess when you purchase a USED car other than a Cadillac you cannot take it back for service. More
Salesman was first rate This is the third car we have bought from this dealer. The salesperson, Charles Carter, was excellent in explaining the pros snd cons of the car and This is the third car we have bought from this dealer. The salesperson, Charles Carter, was excellent in explaining the pros snd cons of the car and gave me first rate service. He addressed all of my questions and concerns regarding the car I purchased. I was truly impressed by his knowledge, courtesy and professionalism and his willingness to make sure I was satisfied with the deal. I was not happy with the finance department at all. (They need to get their act together) I am really happy with th More
Avoid Hendrick Service Department! Took my garaged and well maintained Cadillac SRX in for an oil change. Got it back with a bad oil leak (none before). After a long saga of "replace an Took my garaged and well maintained Cadillac SRX in for an oil change. Got it back with a bad oil leak (none before). After a long saga of "replace and pray" troubleshooting (to no avail) I now have a blown engine... They assume no responsibility. Beware their service!!! They are incompetent. More
Good partnership Ian was very helpful and knowledgeable and worked with me tirelessly to find the best deal for my family. Ian was always courteous and patient and had Ian was very helpful and knowledgeable and worked with me tirelessly to find the best deal for my family. Ian was always courteous and patient and had my best interest in mind. I noticed Ian while I was waiting for service on my previous car so I personally asked for Ian because I appreciated his interaction with customers and his no pressure approach. More
Donal Satterly is "Great Salesperson" My salesperson Donald Satterly , he showed he had my best interest at heart and that made the whole experience just incredible and stress free. He was My salesperson Donald Satterly , he showed he had my best interest at heart and that made the whole experience just incredible and stress free. He was so thorough and very, very, courteous. He really wanted to make sure I was satisfied before I left and he even setup the bluetooth and all the settings for my radio and phone. No pressure just a great experience. Thank you Don for making purchasing a car such an incredible experience. You have a 5 star rating with me. I will recommend my family and friends to Donald at Hendrick Cadillac in Cary, NC. More
Always a great experience - this was no exception I normally get my car serviced here and work with Greg Hamilton and he is nothing short of awesome. This last time my check engine light went on righ I normally get my car serviced here and work with Greg Hamilton and he is nothing short of awesome. This last time my check engine light went on right before I left town and my wife was home with the kids trying to juggle everything. I talked to Greg about the situation and he said don't worry about it I will take care of it. He contacted my wife and coordinated a time that worked for her to bring the car in and quickly took care of the issues. We were so pleased with this particular interaction not because they fixed the care on quickly and correctly the first time. It was because Greg took the time to understand our situation and prioritized things to get us in an out quickly. Thanks Greg and Dealership Service management for running a great service center. We really appreciate it. More
car serviced Took my daughters car to be serviced and Greg Hamilton advised me what other issues were found and needed attention. I just wanted to say thanks and Took my daughters car to be serviced and Greg Hamilton advised me what other issues were found and needed attention. I just wanted to say thanks and appreciate the the heads up on what he found during servicing. More