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Hendrick Buick GMC Cadillac

Cary, NC

4.9
159 Reviews

115 Team Hendrick Way

Cary, NC

27511

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Showing 159 reviews

February 15, 2018

Right Car and Right Support I worked with Charles Carter and I appreciate his willingness to find the car I really wanted. He was easy to work with and was professional in every More

by Julia McCombs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Carter, Mike and Jamie
December 18, 2017

Charles Carter great to work with My second new Cadillac from Hendrick . Both times very professional and great to work with. You could not ask for a better person to work with (Mr Cha More

by Jess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Carter
November 01, 2017

Charles Carter Top shelf salesman! We will definitely recommend going to Hendrick Cadillac for exceptional service. Everyone we encountered while there was very poli More

by Kayla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Carter
October 25, 2017

Jst say No I purchased a Certified Pre-owned Nissan from Hendrick. The sale was fine. Two of my friends have since purchased their Cadillac from Hendrick. The sa More

by Disappoiated
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Laufer Sales, ? Service
Nov 09, 2017 -

Hendrick Buick GMC Cadillac responded

I am terribly sorry you are having trouble with your vehicle you purchased here a little while back. We definitely strive to give every customer regardless of what brand or model they purchased the service they deserve. If I can be of any assistance as the customer experience coordinator please give me a call at 919-388-2704

Nov 24, 2017 -

Hendrick Buick GMC Cadillac responded

We are terribly sorry you have had trouble getting attention in our service department. I will look into why you were turned away and we strive to treat everyone the same despite which brand they purchase.

October 23, 2017

Salesman was first rate This is the third car we have bought from this dealer. The salesperson, Charles Carter, was excellent in explaining the pros snd cons of the car and More

by dgs415
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Carter
August 23, 2017

Avoid Hendrick Service Department! Took my garaged and well maintained Cadillac SRX in for an oil change. Got it back with a bad oil leak (none before). After a long saga of "replace an More

by Permnico
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jamie Flees and an assortment of "technicians"
March 21, 2017

Good partnership Ian was very helpful and knowledgeable and worked with me tirelessly to find the best deal for my family. Ian was always courteous and patient and had More

by Kevinjones377
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Allen
February 24, 2017

Donal Satterly is "Great Salesperson" My salesperson Donald Satterly , he showed he had my best interest at heart and that made the whole experience just incredible and stress free. He was More

by dPenny,259
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Satterly
February 22, 2017

Always a great experience - this was no exception I normally get my car serviced here and work with Greg Hamilton and he is nothing short of awesome. This last time my check engine light went on righ More

by Munaf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Hamilton
February 19, 2017

car serviced Took my daughters car to be serviced and Greg Hamilton advised me what other issues were found and needed attention. I just wanted to say thanks and More

by Scott12345
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hamilton
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