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Hendrick Acura Southpoint

Durham , NC

4.9
552 Reviews

212 Kentington Dr

Durham , NC

27713

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552 Reviews of Hendrick Acura Southpoint

November 23, 2022

Excellent service and great communication. Kept me informed of the progress of my service and any recommendations for future service More

by staceywelsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Nov 24, 2022 -

Hendrick Acura Southpoint responded

Staceywelsh, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 22, 2022

Their service is great because they really listen to their customers! Very professional and genuine. Sam, Andrew, and Adam all worked together to provide the best experience possible. More

by theparkenbergs
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Sam, Andrew, Adam
Nov 24, 2022 -

Hendrick Acura Southpoint responded

Theparkenbergs, we are so happy to read such a great review about Hendrick Acura Southpoint! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 22, 2022

Aaron McLean is always friendly and very helpful. It is always a pleasure to bring in my car for service. More

by nhilburn1960
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know
Nov 24, 2022 -

Hendrick Acura Southpoint responded

Nhilburn1960, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

November 20, 2022

Clinton Harrison took care of my service appointment this week. When it turned out that my car needed more work done than anticipated, he made arrangements for me to have a loaner car so that I could pick m More

by Jill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clinton Harrison
Nov 22, 2022 -

Hendrick Acura Southpoint responded

Jill, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 19, 2022

Bill was great from beginning to end. He kept me updated on my order and met me where I wanted to be for my trade in value. He had everything in order of how I wanted it. The buying proce More

by Kayla Merrill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Crosier
Nov 22, 2022 -

Hendrick Acura Southpoint responded

Kayla Merrill, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Acura Southpoint. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 17, 2022

I will be the first to say I am proud of the service I received. After 6 visits to this dealership for my 2019 mdx aspec..Clinton and Andy got it right. They let me know wait times for completion, booked More

by chiragvinaypatel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clinton Andy
Nov 18, 2022 -

Hendrick Acura Southpoint responded

Chiragvinaypatel, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Acura Southpoint! Feel free to reach out to us if you need anything. Have a wonderful day!

November 16, 2022

Took my car in for service for the first time and Scott was great. He explained the process and what additional items were needed. I will definitely be back! More

by Annedib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Price
Nov 18, 2022 -

Hendrick Acura Southpoint responded

Annedib, we are so happy to read such a great review about Hendrick Acura Southpoint! If you have any further questions, please don't hesitate to reach out!

November 15, 2022

Good customer focus. Pleasant customer waiting area. Knowledgeable service advisors. The dealership is also in a convenient location. More

by RM2020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William
Nov 17, 2022 -

Hendrick Acura Southpoint responded

RM2020, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

November 14, 2022

Hendrick Acura was extremely accurate in determining the cause of the problem my vehicle was experiencing and also completed the repair quickly. More

by jerrychall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron McLean
Nov 16, 2022 -

Hendrick Acura Southpoint responded

Jerrychall, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Acura Southpoint! If you have any further questions, please give us a call. We're always happy to help!

November 13, 2022

Service was great! Service Advisor Clinton Harrison took special care to all my service needs. Always a nice and pleasant environment when I visit Hendrick Acura at Sou More

by Bvmartin3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clinton Harrison, Katelyn Spinner
Nov 14, 2022 -

Hendrick Acura Southpoint responded

Hello Bvmartin3, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

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