Hendrick Acura Southpoint

Just drove in with annoying broken console latch. Andrew Gloc saw the problem, checked to see if the part was in stock, checked if an installer was available, and the car was ready in 15 minutes incl Andrew Gloc saw the problem, checked to see if the part was in stock, checked if an installer was available, and the car was ready in 15 minutes including a wash job. Because I had the spring from the broken latch, the price was right and Andy really showed what the word service meant. Not something one experiences every day. great job. More

Service advisor, Clinton Harrison, is professional, courteous and patient with my questions. Reliable service , thanks! courteous and patient with my questions. Reliable service , thanks! More

Andy provided excellent service and explained a number of optional tasks and provided guidance on the merits and timing of when to have the tasks undertaken. I really appreciate this objective advice. Ha optional tasks and provided guidance on the merits and timing of when to have the tasks undertaken. I really appreciate this objective advice. Have the car cleaned inside and out was a nice upside. The waiting facilities are spacious and having an office available to take my calls was great. Overall a great experience! More

The service was excellent I came in someone told me to hold just a few minutes and when Clinton came out he help me right away he was very kind taking down my information and got my car right to the back hold just a few minutes and when Clinton came out he help me right away he was very kind taking down my information and got my car right to the back in a timely matter for my appointment and seated me and my fiancé in the waiting area and continued to check on us making sure if we need anything to let him know all the way up until my car was done so I really appreciated him for being so kind helping me and will keep coming back for his service. So I would like to give a big thanks to everyone at Hendrick Acura of Southpoint More

I have always had a wonderful experience at Hendrick Acura. Aaron McLean has been my service advisor for many years and I have received nothing by the best in customer service. Anthony has worked on my Acura. Aaron McLean has been my service advisor for many years and I have received nothing by the best in customer service. Anthony has worked on my vehicle several times and does very excellent work. Keep up the great work!!! More

Great service and friendly. Always stayed in constant contact with me to make sure my needs were met. Always stayed in constant contact with me to make sure my needs were met. More

Fantastic service as always. I came in after making a very short-term appointment (basically a walk-in) with a quite short window of opportunity to have the work done. Clinton I came in after making a very short-term appointment (basically a walk-in) with a quite short window of opportunity to have the work done. Clinton got me checked in quickly, and the service technician 9915 (apologies - I did not get their name) got to work immediately, getting my service done well within the required timeframe. Had a brief chat with Matt and Cam regarding possible future projects - always a pleasure when the staff remembers who you are and what you’re working on. Would (and have on numerous occasions) definitely recommend Hendrick Acura Southpoint for any and all service needs. More

Great and timely Service! Treated like a guest. Our consultant, Aaron McLean was very professional. Treated like a guest. Our consultant, Aaron McLean was very professional. More

Really great service and very happy with the service advisors. They are very professional and do excellent job at customer service. advisors. They are very professional and do excellent job at customer service. More

Have yet to be disappointed with the service at Hendrick Acura in Durham. Andrew in service is always my go to guy! His knowledge, demeanor , and overall personality makes me feel comfortable and satisfied Acura in Durham. Andrew in service is always my go to guy! His knowledge, demeanor , and overall personality makes me feel comfortable and satisfied after each service visit. I am currently on my 3rd vehicle purchased from this location starting in 2005 with an RSX-s and now currently 2017 RLX. They have taken care of all of my Acuras through the years and will continue to do so. More