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Hendrick Acura Southpoint

Durham , NC

4.9
550 Reviews

212 Kentington Dr

Durham , NC

27713

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550 Reviews of Hendrick Acura Southpoint

January 15, 2024

Service department is always great! We’ve been dealing with Performance/Acura of Southpoint for 24 years, and it never disappoints! Clinton Harrison took great care of us. Prompt and More

by jojbanker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison, Clinton
Jan 17, 2024 -

Hendrick Acura Southpoint responded

Jojbanker, we are so pleased you enjoyed your visit to Hendrick Acura Southpoint! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 20, 2023

From the person I checked in with: Aaron made my 1. 5 hour stay terrific!! My tech was also amazing and got me in and out quickly! More

by chris_t_bennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AARON MCLEAN
Dec 22, 2023 -

Hendrick Acura Southpoint responded

Chris_t_bennett, we're glad to hear you enjoyed your visit. If you have any further questions, please give us a call. We're always happy to help!

November 15, 2023

Aaron was great and the best service tech I have worked with since John left. I would like him to be my service tech always. He didn't More

by francullen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Nov 16, 2023 -

Hendrick Acura Southpoint responded

Francullen1, thank you so much for your positive comments about Hendrick Acura Southpoint! If you have any further questions, please don't hesitate to reach out!

October 29, 2023

Jami Dzencelowcz handled the service on my 2014 Acura and I'm very pleased. Will return. Lovely waiting area too. More

by reber.susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Dzencelowcz
Oct 30, 2023 -

reber.susan responded

Jami Dzencelowcz handled the service on my 2014 Acura and I'm very pleased. Will return. Lovely waiting area too.

Oct 31, 2023 -

Hendrick Acura Southpoint responded

Reber.susan, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

October 25, 2023

Aaron provided great customer service during my vehicle maintenance! He kept me posted throughout and explained the recommended services for future visits! More

by slwilliams1273
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Oct 27, 2023 -

Hendrick Acura Southpoint responded

Slwilliams1273, thank you for taking the time to leave a review for us at Hendrick Acura Southpoint. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2023

They always keep me well informed about the condition of my car and upcoming repair needs. During appointments, they send me videos of my car showing me what they are seeing. More

by dianehdds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Sep 03, 2023 -

Hendrick Acura Southpoint responded

Dianehdds, thank you for taking the time to leave a review for us at Hendrick Acura Southpoint. We're happy we could meet your expectations! Please don't hesitate to reach out to us if there's anything more we can do!

August 27, 2023

Ahmed, Steve and eventually Adham made our afternoon car buying experience a smooth one. Finally finding an in stock Integra before it was sold was a challenge but Ahmed did it. Thanks all. More

by leslies127
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed
Aug 30, 2023 -

Hendrick Acura Southpoint responded

Leslies127, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 10, 2023

I always get excellent service. Cameron was so respectful and informative. I got exactly what I wanted when there. The dealer is so immaculate and inviting each time I go there. The More

by anndeese3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Wiese
Aug 14, 2023 -

Hendrick Acura Southpoint responded

Anndeese3, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 07, 2023

I visited the Acura Southpoint service twice recently for regular service and for new tires. Both times, the service advisors (Jamie Dzencelowicz and Cameron Wiese) showed respect to me as being a long time More

by LHuber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Dzencelowicz and Cameron Wiese, service advisors
Aug 10, 2023 -

Hendrick Acura Southpoint responded

Lhuber, we are so happy to read such a great review about Hendrick Acura Southpoint! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 27, 2023

I had the pleasure of meeting Kareem Hamze when I first walked in the door. He introduced me to Edger Murphy whom I ended up purchasing my Acura MDX from.Edger made the process smooth and easy. He took the More

by Larry Osgood
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner
Jul 31, 2023 -

Hendrick Acura Southpoint responded

Larry Osgood, thank you for taking the time to leave a review for us at Hendrick Acura Southpoint. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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