Hendrick Acura Southpoint
Durham , NC
Filter Reviews by Keyword
By Type
552 Reviews of Hendrick Acura Southpoint
I spoke with representative Cameron Wiese, he was helpful and efficient. I was initially very annoyed when I first walked in because my car window would not roll up and other car place broke it. Cameron was and efficient. I was initially very annoyed when I first walked in because my car window would not roll up and other car place broke it. Cameron was able to empathize with my frustration and worked quickly to get the problem resolved and offered me complimentary water and coffee. I appreciated his detailed and diligent help in an upsetting situation More
Hendrick Acura Southpoint was an amazing experience. The dealership was clean in appearance and appealing. The service provider I worked with, (Clinton Harrison) was super professional and met my needs The dealership was clean in appearance and appealing. The service provider I worked with, (Clinton Harrison) was super professional and met my needs as a client. He was flexible with my schedule and able to get me in and out quickly. Not to mention the entire dealership was super hospitable ! Would definitely recommend to anyone. More
I’ve recently had my 2020 Acura RDX serviced there. Their facility is clean and well organized. Andrew was the advisor on this appointment. He was polite, efficient and communicated very well. The tech Their facility is clean and well organized. Andrew was the advisor on this appointment. He was polite, efficient and communicated very well. The technician, Benjamin, also did an excellent job finishing up the inspection quickly and thoroughly, with a nice video. Their attentiveness clearly puts them ahead of my experience at Leith Acura, a major competitor in the region. I highly recommend their service department. More
This dealership has amazing client service, Scott was my service associate who explained my set appointment, went over my vehicles health and made some recommendations on air filters. He was knowledgeable, service associate who explained my set appointment, went over my vehicles health and made some recommendations on air filters. He was knowledgeable, professional and courteous. He also was able to get a running board changed out for me. This is a quality outfit with the highest integrity. More
My service rep. Is Clinton Harrison. He is extremely helpful & friendly, He keeps me posted on status of service explaining what is needed Is Clinton Harrison. He is extremely helpful & friendly, He keeps me posted on status of service explaining what is needed More
Great Service! Their customer service was outstanding, timely and very courteous! They were prompt and answered all my questions. I highly recommend them! Their customer service was outstanding, timely and very courteous! They were prompt and answered all my questions. I highly recommend them! More
The NC state inspection was handled very efficiently. Scott Price was the service advisor who kept me informed about progress. Having a car wash was also very nice. Scott Price was the service advisor who kept me informed about progress. Having a car wash was also very nice. More
Russ was great with keeping me abreast of service and any suggestions that needed approval. He was also helpful with questions we had about purchasing a new car. Thanks again Russ! suggestions that needed approval. He was also helpful with questions we had about purchasing a new car. Thanks again Russ! More