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Helms Bros. - Service Center

Flushing, NY

4.0
150 Reviews

150 Reviews of Helms Bros. - Service Center

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March 08, 2022

Very warm and attentive service. very professional. Wholeheartedly for the sake of customers. Buy Mercedes-Benz cars preferred here. More

by BAI197111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rhee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Helms Bros., Inc. responded

Thank you so much for taking the time to rate and review Helms Bros. Mercedes-Benz! We appreciate it and look forward to working with you again in the future!

January 20, 2022

It is "Fast and Good" service, including attitude of the office stuffs and the mechanic. More

by DCCINSPECTION
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 24, 2022 -

Helms Bros., Inc. responded

Thank you for taking the time to rate and review Helms Bros. Mercedes-Benz! We appreciate it and look forward to working with you again the future!

December 08, 2021

I have bought a lot of cars from there always first class service and we love Mikey More

by bethl822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Lin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Helms Bros., Inc. responded

Thank you so much for your wonderful review. We appreciate it and look forward to working with you again in the future at Helms Bros. Mercedes-Benz!

November 17, 2021

Helms makes purchasing and servicing cars easy and efficient. Great communications and responsiveness. Everyone I interact with is professional and pleasant. More

by KATIE.CUSACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Helms Bros., Inc. responded

Thank you so much for your wonderful review. We appreciate it and look forward to working with you again in the future at Helms Bros. Mercedes-Benz!

October 19, 2021

Andy Lin took time to explain and answer all my questions. Very helpful. Was very pleasant and gave great service. More

by LRM29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giacomo Liparoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leonard Mihailov
Oct 19, 2021 -

Helms Bros., Inc. responded

LRM29 - thank you so much for your kind words. We appreciate it and look forward to working with you again in the future at Helms Bros. Mercedes-Benz!

September 28, 2021

Dominique is the man, a great experience from start to finish - he went through everything with me and was outstanding and very professional. More

by xx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dominique
Sep 30, 2021 -

Helms Bros., Inc. responded

Thank you for the kind words, and we look forward to seeing you again!

September 16, 2021

Staff was very attentive informative and helpful I am very pleased and will be a loyal customer More

by MIKERLEENB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Kwong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony in sales
Sep 17, 2021 -

Helms Bros., Inc. responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future at Helms Bros!

August 31, 2021

They’re custom service and service department has been amazing. I’m glad to continue being part of Helms Bros. This is my 2nd lease form Helms Bros More

by ANGELNFPT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Kwong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Wong and Jason Chen
Sep 02, 2021 -

Helms Bros., Inc. responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future at Helms Bros. Mercedes-Benz when its time for you're 3rd lease!

April 20, 2021

Helms Bros. is one of the finest Mercedes dealers around and besides that the Salespeople are the best, they cared about how I felt about all they were doing More

by WYWHYE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Rhee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Helms Bros., Inc. responded

Thank you so much for taking the time to rate and review our dealership. We appreciate the recommendation and look forward to working with you again in the future.

February 09, 2021

I feel welcome the workers give me a worms will Come the Service is really good I fell good sitting with the Saleman there are professionals. Work mans More

by FRANCISLEBERT2017
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Audlyne Marcelin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alice Sena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Helms Bros., Inc. responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future!

Feb 09, 2021 -

FRANCISLEBERT2017 responded

Helms Bros thank you Burc Yustrel and Jon Saint Louis to pout me in my first MERCEDES BENZ and it. Won’t be the Last. You guys are the best. 🤙🏾

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