Helms Bros., Inc.

I would recommend anyone looking to purchase or lease a Mercedes Benz to pay a visit to Helms Bros. From the moment I walked into the showroom to when I walked out the doors with the keys, I was amazed by Mercedes Benz to pay a visit to Helms Bros. From the moment I walked into the showroom to when I walked out the doors with the keys, I was amazed by the quality of customer service and dedication I received from Maurice, Jennifer and Adam. Maurice greeted me as soon as I entered the showroom and then spent a great deal of time learning about my needs and patiently working with me until I was comfortable with the price point we had reached. Adam took the time to go through the details of my transaction and answer any questions I had. Jennifer always took the time to say hello and check in to make sure everything was running smoothly and that I was comfortable. I cannot express how much I appreciate the hard work, dedication and enthusiasm from each of you all the way through to the close of the transaction. Thank you so much for the wonderful service, expertise and experience - it is clear that you value your customers. I look forward to working with all of you again in the future. More

Peter was very friendly and listened to our needs in providing with the best leasing program. He went above and beyond to make it work within our budget and he even came back with an offer we couldn't providing with the best leasing program. He went above and beyond to make it work within our budget and he even came back with an offer we couldn't resist!!! We recommend Peter highly for your next Mercedes Benz purchase! We are very satisfied customers. More

Nine years ago I purchased a new car from Helms but very recently I had called Helms simply to ask a question about its policy on the use of a credit card as partial payment and I happened to speak to Mike recently I had called Helms simply to ask a question about its policy on the use of a credit card as partial payment and I happened to speak to Mike Altamura. I was set on buying a pre-owned 2011 C-300 from another dealer, having decided never to deal with Helms again because I did not receive any followup calls after my initial contact with their Sales Dept. several weeks before). As it turned out, I ended up getiing a one-pay lease with option to buy a 2012 C-300, all because of Mike's friendliness, persistence and skills as a sales consultant. He is not just any sales consultant but one who I thought was honest and sincere, someone I could trust. He explained the pros and cons of getting a pre-owned vs a new car at this point in time and he tried his best to find me a really suitable deal. Mike made me realize that perhaps the previous not-so-good experience I had with Helms was just an isolated case. More

Dealing with Peter was smooth and friendly. He explained and demonstrated all the upgrades for 2012 compared to our old 2005 model. He was knowledgable and addressed our questions promptly. Overall this was and demonstrated all the upgrades for 2012 compared to our old 2005 model. He was knowledgable and addressed our questions promptly. Overall this was a very pleasant sales experience. More

My wife and I were visiting NY from North Carolina. We had been looking for a used car in NC for a while but didn't have any luck. My cousin suggested we visit Helm's Brothers and we were not disappointed had been looking for a used car in NC for a while but didn't have any luck. My cousin suggested we visit Helm's Brothers and we were not disappointed! They had a great collection of certified pre-owned cars at unbelievable prices! Jeffrey is a great salesman. He answered all our questions and worked with us to get an in-transit plate so that we could drive our car to NC. The staff was very friendly and didn't mind working after hours just so that we could get the delivery of the car on the same day. We are very pleased with their customer service and would definitely recommend them to all our friends. More

Just got my second Mercedes Benz from Helms. My salesman was Jason. He helped me with my first car and I figured I go back to him to help me with the second. He takes his time and explains everything with n was Jason. He helped me with my first car and I figured I go back to him to help me with the second. He takes his time and explains everything with no pressure. If you have a chance to go to Helms, do so. They are very friendly and will beat any deal you might get from someone else. More

The greatest comment I can make is that I just drove off in my eighth new car with Helms. This is my third new Mercedes with the wonderful Andrea Kass. I think of myself as a "car guy". Only the best for in my eighth new car with Helms. This is my third new Mercedes with the wonderful Andrea Kass. I think of myself as a "car guy". Only the best for me. Andrea's upfront manner and her straight talk is all I could ask for. The service department is tops. Only one thing keeps bringing me back. I am a happy customer. Thank you Helms family for taking such good care of me and my cars. More

From my first e-mail to Helms Brothers I felt comfortable with their friendly and helpful responses. I must admit that Helms Brothers were extremely patient with me, due to the fact that I was not looking fo with their friendly and helpful responses. I must admit that Helms Brothers were extremely patient with me, due to the fact that I was not looking for a car immediately. I was searching for a vehicle four months prior to purchasing and they were understanding. I had the pleasure of meeting my friend’s previous saleswoman, Kathleen Baade, who was compassionate throughout and made my experience a most friendly, smooth, pleasing, informative, courteous, and overall helpful. I purchased many cars before, but at no time did I feel as comfortable as I did with Kathleen Baade of Helms Brothers Mercedes. More

I leased a car at Helms and Maurice Martin was my salesmen. He was very patient about finding me the best deal that I could be comfortable with. I admire his dedication. I would definitely recommen salesmen. He was very patient about finding me the best deal that I could be comfortable with. I admire his dedication. I would definitely recommend him. More

Mr. Martin was very professional and insightful while working with us. He was very helpful in letting us know our options. In addition, he maintained ongoing contact throughout the process. working with us. He was very helpful in letting us know our options. In addition, he maintained ongoing contact throughout the process. More