Helms Bros., Inc.
Bayside, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,231 reviews
From the start Mike had been very curteous and helpful. He was knowledgable and honest. He guided us in making the right decision and would recommend him to our friends and family. He was knowledgable and honest. He guided us in making the right decision and would recommend him to our friends and family. More
Jason is very friendly and knowledgeable. The overall experience is great. I highly recommend Jason Chen & Helms Bros for anyone interested in Mercedes-Benz vehicles. experience is great. I highly recommend Jason Chen & Helms Bros for anyone interested in Mercedes-Benz vehicles. More
This was, without a doubt, the most amazing dealer experience I have ever had or could've expected. My son who has owned a Mercedes for a few years, insisted that I consider the vehicle for myself to experience I have ever had or could've expected. My son who has owned a Mercedes for a few years, insisted that I consider the vehicle for myself to see first hand how safe and pleasureable driving really can be. He steered me into Helms Bros and from the minute we entered their beautiful showroom, we were met with a warm, sincere and accommodating welcome. My sales consultant, Peter Fearon, with his sophisticated yet down to earth demeana immediately won our trust. He was extremely knowledgeable and his confidence in the engineering perfection and performance of Mercedes vehicles was contagious. After test driving the C-300, the search for a new car was definitely over. It is a dream vehicle, and Peter worked with me to be sure that the car had exactly what I wanted in it, and that the deal was one I could live with financially. I never felt pushed, pressured or harassed at this dealership (and I know what that can be like since I've been shopping for a new car for several months. Before going to Helms, I likened car shopping to root canal). Once the deal was finalized, I met with Daniel Rosa who helped me complete the paperwork. He continued to make this a very pleasant and anxiety-free experience. I love my 2013 C-300. It is an amazing vehicle and makes driving seem effortless. Peter Fearon and Helms Bros has won my business and my recommendation to others hands down! R. Zuchelli More
I recently leased a C300 from Peter Fearon. Peter did a great job to get me a deal to fit my budget and he also made the process very easy from start to finish. I would recommend Peter and Helms Bros to a great job to get me a deal to fit my budget and he also made the process very easy from start to finish. I would recommend Peter and Helms Bros to anyone in the market for a new car. More
The people are so friendly from the minute you walk in. They all made you feel very welcome and conforatble. I purchased a used car 4 months ago and decided to trade it in for newer and different car they They all made you feel very welcome and conforatble. I purchased a used car 4 months ago and decided to trade it in for newer and different car they were so nice about the whole deal Frank Marinaro was my first salesman I wanted to do business with him again he is a great salesman and very personal I enjoyed doing business at Helms Bro because of the service. More
I have been a Helm's Bros. customer for 17 years. They don't just want to sell you a car. They want to sell you the car that's best suited for you and they want you to walk away happy. That was exactly my don't just want to sell you a car. They want to sell you the car that's best suited for you and they want you to walk away happy. That was exactly my experience in buying a CPO car this week. In the past, when I went to a showroom, I always felt harassed and hounded with follow-up phone calls from their salespeople. This was not the case with sales consultant Maurice Martin. He was not pushy. He was knowldgeable and helpful. He took his time explaining everything and made the whole process very easy. Pre-owned manager John Kunz was also very involved and both men were a pleasure to do business with. Their financial manager, Daniel Rosa, made good suggestions and was also great to deal with. I am very happy with my purchase and plan to be a Helm's customer for many years to come. I can definiely recommend Helm's Bros. without any reservation. More
I've been leasing Mercedes for 20 years and Walter Blum is the reason I keep going back to Helms Bros. He's professional yet so friendly. I know when I deal with Walter I get the possible deal, and never is the reason I keep going back to Helms Bros. He's professional yet so friendly. I know when I deal with Walter I get the possible deal, and never need to look further. It's always a pleasure to deal with him.. thank you Walter for my new Sl550. More
I just bought a new 2013 Mercedes E350 4W from Helms Bros. in Bayside. The experience was wonderful. My Salesman Larry Kim was extremely professional, friendly, attentive, and customer service oriente Bros. in Bayside. The experience was wonderful. My Salesman Larry Kim was extremely professional, friendly, attentive, and customer service oriented. I had the pleasure of meeting the sales manager as well on my first visit, and she too was wonderful. I also shopped the car at the Dealer in NJ where I purchased my last 3, and have established a 12 year relationship. Helms Bros, Larry Kim, by far provided an overwhelmingly better experience and therefore won my business without a second thought. I would HIGHLY recommend you visit Larry Kim at Helms Bros. if you want to purchase a Mercedes. More
She is a Great dealer. She helped me with everything. She is very friendly. She always speaks kindly and offers many great deals. For the price, she offers good prices and she says that she will try her best is very friendly. She always speaks kindly and offers many great deals. For the price, she offers good prices and she says that she will try her best to help me. I think she is experienced and did her job for a long time. I wish all my dealers are like her. I guess everything with her job is good about her and she is awesome. She is helpful and I will try to be with her everytime I need to buy a car or anything I need. She is the best dealer. More
Frank was very helpful and supportive. I felt comfortable dealing with him. He was honest and respectful. The rest of the staff at the dealership were also very friendly and supportive. dealing with him. He was honest and respectful. The rest of the staff at the dealership were also very friendly and supportive. More