Helms Bros., Inc.
Bayside, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,231 reviews
Jason Chen who I worked with is a very friendly, responsible, experienced and helpful sales consultant. He certainly provides efficiency for me in making this decision. responsible, experienced and helpful sales consultant. He certainly provides efficiency for me in making this decision. More
Oh my ever want to be treated no different than the millionaire? Then go see Mike this man made my husband and kids feel as if we family members living right next door. I am thee most difficult person millionaire? Then go see Mike this man made my husband and kids feel as if we family members living right next door. I am thee most difficult person to deal with but Mike took down all my walls. This was a referral and I could not be happier absolutely perfect we could not think of a better salesman. Purchased a 300 will be returning for a GL simply because of Mike I Love this man. Please go see Mike you won't regret it at all just simply Amazing!!!!! More
It was very pleasurable experience from the start. I did not feel any sales pressure and Richard was very helpful to walk me through the entire process. And Adam went out of his way to make sure I received not feel any sales pressure and Richard was very helpful to walk me through the entire process. And Adam went out of his way to make sure I received the best financing deal possible. The car was delivered to me on time and in perfect condition. More
Bought car after Hurricane Sandy. Walter was exceptional in ensuring the vehicle was to my satisfaction and answered all my questions on the devices in the vehicle. The only thing that could have been done in ensuring the vehicle was to my satisfaction and answered all my questions on the devices in the vehicle. The only thing that could have been done better was that the dealer only provided me with a half a tank of gas when there was a gas shortage. Other than that the experiece was great, thanks to Walter Blum for his assistance and professionalism. More
The best car buying experience ever. Both Larry Kim and his manager Greg Cadwallader are an absolute pleasure to do business with. Will highly recommend this dealership. his manager Greg Cadwallader are an absolute pleasure to do business with. Will highly recommend this dealership. More
Larry Kim is an awesome sales consultant in helms bros. I got a good deal from him, he is very knowledgeable and friendly. His extraordinary service is the most impressive experience that I ever had from an got a good deal from him, he is very knowledgeable and friendly. His extraordinary service is the most impressive experience that I ever had from an auto-dealership. There were 2 nights, he worked till 10pm to get the paper work done in the dealership because of my late visit. I would highly recommend Larry Kim to anyone who is also interested in getting a good deal from helms bros. More
Was a 5 star experience from start to finish. Price was very fair, too. AND despite the hurricane Larry managed to deliver my car to me as promised on Weds! very fair, too. AND despite the hurricane Larry managed to deliver my car to me as promised on Weds! More
Mike Altamura made the experience great! He listened to all my concerns and answered all my questions no matter how silly i thought they would be. He gave me a variety of choices meeting my needs and budg all my concerns and answered all my questions no matter how silly i thought they would be. He gave me a variety of choices meeting my needs and budget. Then, he worked efficiently and diligently to get me into the car i decided on as quickly as possible. Above all, he was open and friendly with a wonderful sense of humor. What a personable and sincere sales guy! i look forward to seeing him again with my next deal. More
Why i have giving the rating is because Mr. Maurice Martin was very knowledgeable and extremely professional in giving the best possible deal to me. everything was very well balanced and i am very happ Martin was very knowledgeable and extremely professional in giving the best possible deal to me. everything was very well balanced and i am very happy and pleased with his services. More
Let me start by saying I am one of those people who HATE going into a showroom and dealing with the entire experience. I usually feel as though I am entering a ring and preparing for battle! That is until I going into a showroom and dealing with the entire experience. I usually feel as though I am entering a ring and preparing for battle! That is until I came to Helms Bros. From the moment you arrive you're greeted with a smile from the receptionist who is ready to put you in touch with a sales representative that can meet your needs. In my case, that was Kathleen Baade and John Kunz. Kathleen handled the sale and John made the numbers work. Both were extremely pleasant, understood my price range and never tried to exceed it. This is the first Mercedes I have purchased from them, however my mother-inlaw is a repeat client. That helped my decision to visit the showroom, but the only reason I gave them my business is because they earned/deserved it. This isn't the only Mercedes showroom I had visited. My purchasing from them speaks volumes! I highly recommend Helm Bros. I will add to this after I experience the service dept, which I hope won't be for a sometime. More