Helms Bros., Inc.

Jason Chen, a sales consultant at Helms Bros was extremely pleasant and helpful when we first met him regardless if we had planned to purchase or was just inquiring. He showed us as many different extremely pleasant and helpful when we first met him regardless if we had planned to purchase or was just inquiring. He showed us as many different options around the showroom as we wanted to see. He was extremely patient and not pushy like most sales reps. We came back the next day with so many questions and he sat us down to explain every minute details of the pricing scheme. We asked to have a test run and he willingly obliged and had the car ready the next morning desite that we could just be wasting his time. He did his very best to fulfill our every request to the the very end. It was our first experience and it was a very pleasant experience with a very knowledgeable, polite and friendly salesman, Jason. I would greatly recommend Jason Chen to friends and family in the future. More

Great dealership,great customer service,great price...I will recommend them.. My salesperson Maurice Martin was excellent and very informative of all the equipment in my new vehicle.... will recommend them.. My salesperson Maurice Martin was excellent and very informative of all the equipment in my new vehicle.... More

I purchased my 1st Mercedes at Helms. Bro the experience was definetly one to remember, world class at its best. Maurice Martin was amazing. He listened to what I wanted and helped me choose a car that was was definetly one to remember, world class at its best. Maurice Martin was amazing. He listened to what I wanted and helped me choose a car that was suitable for me. I highly recommend this dealership. Every single employee was responsive to my needs and very polite. You will not be disappointed check them out. More

Herman Ospina really made the leasing process so easy! Herman Ospina really made the leasing process so easy! The leasing process was conducted in a very professional manner Suzanne Cochrane and Daniel R Herman Ospina really made the leasing process so easy! The leasing process was conducted in a very professional manner Suzanne Cochrane and Daniel Rosa were professional and very helpful Explaining the process and handling paper work. We would highly recommend Herman Ospina to future propsective buyers seeking a pleasurable experience. Thanks More

I went to Helms Bros expecting a new car, and that's exactly what I left with. The customer service were top notch, best I had seen from any other dealership. The experience i had with Helms Bros will b exactly what I left with. The customer service were top notch, best I had seen from any other dealership. The experience i had with Helms Bros will bring me back again in the future if I were to ever buy a car again. More

jason chen always provided excellent and informative services when i visit to get my new lease! His expertise with mercedes cars is unbeatable and with his friendlyness everytime i was there, i think ev services when i visit to get my new lease! His expertise with mercedes cars is unbeatable and with his friendlyness everytime i was there, i think everyone should visit him and try to get some great deals! More

I went to this dealer as I was in the market looking for a glk-350. My husband called dealer and scheduled appointment. I had done my homework on this car and had "build" it up with options that were allow a glk-350. My husband called dealer and scheduled appointment. I had done my homework on this car and had "build" it up with options that were allowable and possible to do. On first day all went pretty smooth with Mr. Chen. Helms checked their inventory and said that based on the options I wanted, I would need to wait one month as they were locating one. So based on this information I went ahead began paperwork and met with Mr. Rosa to discuss all necessary financials. I left from dealership excited and happy that I would get my new car by or before Christmas. In the meantime, myself and my husband would call Mr. Chen to follow up with progress of car. I was told that it was coming along and was assured I would get it by the agreed upon date( I then responded good since it was going to be my birthday/Christmas gift from my husband). Time quickly approached then on one of the calls place to follow up on status was told that there was gonna be a delay as car and not been located from another dealer, instead from Germany. On December 28, 2012, my husband was called and informed that car was in and ready for pick up. However, within few hours was called back and informed that it had been a mistake the car that had arrived in was for another buyer. They made all kinds of apologies, but I felt that they had misled me and it appeared trouble was brewing. Long story short, I did get my car 12/31/12 with lot's of issues. All I can say is in life we have "one chance to make a good impressions". Hope all deals for perspective/future buyers will go great! More

I think it was a great deal that Maurice Martin gave us and he worked very hard to get our dream come true. Overall he was very respectful and helpful in trying to work with the price. I will recommend thi and he worked very hard to get our dream come true. Overall he was very respectful and helpful in trying to work with the price. I will recommend this dealership and sales representative to all my friends. Thank you so much. More

michael is an expert in mercedes vehicles and was very helpful in finding the right fit for us. We are very happy with our purchase and will be back for our next car =) helpful in finding the right fit for us. We are very happy with our purchase and will be back for our next car =) More

It was a real pleasure working with Michael Altamura. It was a real pleasure working with Michael Altamura. He made the experience of finding new vehicle as easy as it could have been. I basically met w It was a real pleasure working with Michael Altamura. He made the experience of finding new vehicle as easy as it could have been. I basically met with Mike and Daniel Rosa to decided what I wanted, put it on hold and then came back and the car and everything was ready for me to sign and drive!!! Mike was great at following up with me and was extremely helpful with his opinions, guidance and assistance: and Daniel answered any follow up questions that I had. I definately would recommend him for anyone who is looking for a new vehicle. More