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Helfman Ford - Stafford

Houston, TX

4.4
197 Reviews

12220 SW Freeway

Houston, TX

77477

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Showing 197 reviews

February 15, 2017

Service visit completed professionally and promptly I went into the dealership to get a state inspection and oil change and asked about to recall notices I had received. I was told that the one would t More

by Barbara Barnhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob ert Blakely
January 31, 2017

Helfman Ford Earl Mcfarlane sold me my first F-150 three years ago and because of the great experience I had then I bought my second F-150 from Earl and Helfman Fo More

by Bigdogpeter
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earl Mcfarlane, Sal & Gus
January 07, 2017

Dealer cares for You 2nd vehicle bought here. Fair & honest, great service of You. They Listen to what you want & get r dun. We wanted certain options and not others and t More

by Big Red
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo & Devo.
January 06, 2017

A Friendly Dealership You have a knowledgeable sales representative and a courteous and expeditious staff. Everyone I encountered took time to explain to me what I needed t More

by lawman55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pete, Kurt Capistran and the guywhose office is next door to Kurt's.
December 28, 2016

The NICEST people work at Helfman Ford. From car sales to service or repairs, you couldn't ask for nicer or more helpful people. And they're like a family at Helfman Ford. I purchased my veh More

by laflaw311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry, Marcus (sales); Gus (finance); Sal (body shop); Corey, Danny (service and maintenance)
December 16, 2016

Very friendly, informative, and professional We were able to get the negotians done by phone and were able to do the paperwork in one visit and the vehicle was ready when promised More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Wessel and Marcus in finance
December 12, 2016

60000 mi workup - went fine. Work here has been done well and promptly. Personnel polite and informative. I will return to this dealer for future work and also for parts. More

by Bobeaton43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blakey
November 15, 2016

Great service They are always nice and explain the work being done and also the other issues if they come up. I bring my cars here because it's close . More

by Ron123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blakey
November 06, 2016

Helfman is the only place to go THANK YOU to John Williamson, Gus, Kurt, Sal, and everyone else who helped us with our deals yesterday. We bought a 2016 Focus and a 2017 Escape and w More

by Joshua Hebert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Williamson, Gus, Sal, Kurt, Eric Helfman
November 01, 2016

Satisfied customers Once again I am a satisfied customer. This is why I continue to come back. Thank you Ryan Tejerina for all your help. I would highly recommend Helfma More

by Pdsandoval
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Tijerina