
Helfman Ford - Stafford
Houston, TX
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Well, where to start. Been a return multiple vehicle buyer here for years and had a terrible service experience last week, after towing it to helfman from across town. Took 3 days just to look at it an buyer here for years and had a terrible service experience last week, after towing it to helfman from across town. Took 3 days just to look at it and 4 to repair. Then talked to sales about trading it in for a new expedition max listed at 76k and got a whpping 2500 off. I have gotten three offers from other dealers for the exact same vehicle with over 12k off and 35k trade in opposed to the 25k you offered on a 2 year old vehicle that i purchased from you the same time i purchased an f150. After purchasing 6 vehicles from you, Say good bye to my business. Insulting and complete disregard from my historic loyalty. More
Quickland service was quick The oil change for my Fusion was quicker than expected and was done well and in less time than I was initially told it would take The oil change for my Fusion was quicker than expected and was done well and in less time than I was initially told it would take More
The Way It Should Be Every person I interacted with at Helfman, from entering their lot for the first time to driving out with my new vehicle, was helpful and professional Every person I interacted with at Helfman, from entering their lot for the first time to driving out with my new vehicle, was helpful and professional. At so many other dealers, it feels like your value relies solely on your decision to purchase or not, but at Helfman I felt like they really cared if I felt I was making the right decision. This is how it should feel everywhere. More dealers could learn from the example set by Helfman. More
Drove from Portland Texas to buy my new Ford Brock is my salesman, he handled everything by phone for me, sent pictures, and numbers. He made the dealerships here in Corpus Christi scratch their Brock is my salesman, he handled everything by phone for me, sent pictures, and numbers. He made the dealerships here in Corpus Christi scratch their heads and say no way he can make that kind of deal, the dealership in San Antonio said can't match that , go buy from him. It pays to make a few phone calls and save a few thousand dollars, Thank you very much Brock for your Excellent Service. Chuck west. More
Appreciation of quicklane service I made a visit last month and had efficient and good help . Attention to my car was quick and people were pleasant and friendly as well. I made a visit last month and had efficient and good help . Attention to my car was quick and people were pleasant and friendly as well. More
Ford F150 Everyone at the dealership was great! Brett and Mark were so professional it was a quick painless process. I found the truck online for my husband it Everyone at the dealership was great! Brett and Mark were so professional it was a quick painless process. I found the truck online for my husband it went in and picked it up. My husband is loving his new truck. We will definitely be back More
Very comfortable and easy. Ryan T and staff make me feel at home every time I come into Ford. The staff is super helpful and Ryan T.is as good as it gets! Ryan T and staff make me feel at home every time I come into Ford. The staff is super helpful and Ryan T.is as good as it gets! More
Great Car Buying Service Strongly recommend Helfman...excellent customer service starts at the top with the General Manager and flows to the entire sales and service team. Pr Strongly recommend Helfman...excellent customer service starts at the top with the General Manager and flows to the entire sales and service team. Professional, friendly and honest! More
Very satisfied repeat customer Mr. Murphy was knowledgeable and patient, resulting in a happy customer (again) who got exactly the vehicle he wanted at an exceptionally good price. Mr. Murphy was knowledgeable and patient, resulting in a happy customer (again) who got exactly the vehicle he wanted at an exceptionally good price. He, and the management staff, are a big reason I keep buying Fords from Helfman. More