Helfman Ford - Stafford

Salesman (or Finance Manager as claimed on LinkedIn) Aaron Trevino should not be trusted. Firstly, Aaron was very unresponsive to emails while I was trying to work with him on a purchase remotely. Mr Tr Aaron Trevino should not be trusted. Firstly, Aaron was very unresponsive to emails while I was trying to work with him on a purchase remotely. Mr Trevino even referred to my mother who has power of attorney since I am overseas as “Mommy” sarcastically in his last and final email to me. I never did hear back from Aaron Trevino after several attempts to get the numbers so I ended up making the purchase all online without Aaron Trevino’s help. Unfortunately, this is not where the story ends. When my mother went to test drive the vehicle on my behalf, Mr Trevino pretended to be “Johnny” after we explained to Albert in Finance Mr Trevino should not be part of the transaction since he ghosted me and I finalized my purchase online without assistance from any Sales rep. “Johnny” aka Aaron Trevino proceeded to take my mother on the test drive in an attempt to pull the wool over our eyes but that was ill fated as he was found out eventually. We only found out “Johnny” was actually Aaron Trevino the next day when taking delivery of the vehicle. Aaron Trevino’s behavior was unprofessional, childish and downright disrespectful. Use caution when shopping at Helfman Ford as there are at least a few deceitful characters pretending to be professionals. More

Salesman (or Finance Manager as claimed on LinkedIn) Aaron Trevino should not be trusted. Firstly, Aaron was very unresponsive to emails while I was trying to work with him on a purchase remotely. Mr Tr Aaron Trevino should not be trusted. Firstly, Aaron was very unresponsive to emails while I was trying to work with him on a purchase remotely. Mr Trevino even referred to my mother who has power of attorney since I am overseas as “Mommy” sarcastically in his last and final email to me. I never did hear back from Aaron Trevino after several attempts to get the numbers so I ended up making the purchase all online without Aaron Trevino’s help. Unfortunately, this is not where the story ends. When my mother went to test drive the vehicle on my behalf, Mr Trevino pretended to be “Johnny” after we explained to Albert in Finance Mr Trevino should not be part of the transaction since he ghosted me and I finalized my purchase online without assistance from any Sales rep. “Johnny” aka Aaron Trevino proceeded to take my mother on the test drive in an attempt to pull the wool over our eyes but that was ill fated as he was found out eventually. We only found out “Johnny” was actually Aaron Trevino the next day when taking delivery of the vehicle. Aaron Trevino’s behavior was unprofessional, childish and downright disrespectful. Use caution when shopping at Helfman Ford as there are at least a few deceitful characters pretending to be professionals. More

i had a great experience with Javier Gonzalez shopping for a car at helfman ford for a car at helfman ford More

Sale Representative was professional, knowledgeable, and helpful throughout the whole purchase process. Sales Representative answered all my questions and make it easy handle things. helpful throughout the whole purchase process. Sales Representative answered all my questions and make it easy handle things. More

Fantastic Service Manager staff! Everyone in the service department is super friendly and helpful. Thank you all for the hard work. Everyone in the service department is super friendly and helpful. Thank you all for the hard work. More

Fantastic experience buying the truck for the 1st time from them. Amir Pari was super helpful, knowledgeable, and very professional. No sneaking in any unwanted upgrades or price increasing. No typical sw from them. Amir Pari was super helpful, knowledgeable, and very professional. No sneaking in any unwanted upgrades or price increasing. No typical switch and bait. The most transparent car buying experience. More

It was a smooth, easy, and pleasant experience purchasing a pre-owned vehicle from Helfman Ford. This was the third vehicle I have purchased from their dealership since 2010. a pre-owned vehicle from Helfman Ford. This was the third vehicle I have purchased from their dealership since 2010. More

We just purchased a truck from Helfman. It was a hard to find color and model. Mike Hungate went the extra mile to ensure we got what we wanted. He personally went to pick up the vehicle to It was a hard to find color and model. Mike Hungate went the extra mile to ensure we got what we wanted. He personally went to pick up the vehicle to ensure it arrived perfectly. We definitely recommend Helfman Ford and Mike Hungate as your sales representative. More

As always Helfman Ford had given a great purchasing experience. This is my forth new F-150 purchased at this Ford Dealer since 2007. I like their services across the board. I trust them from new car sa experience. This is my forth new F-150 purchased at this Ford Dealer since 2007. I like their services across the board. I trust them from new car salesman to mechanics for repairs. I have always had a great experience. More

Great people easy to work with clean showroom 3 vehicle purchased fro them every time had a great experience sells person was great purchased fro them every time had a great experience sells person was great More